The Bristol Residential Letting Co Reviews 

718
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Toon meer

Beoordeeld met 5 van de 5 sterren

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amy Garrod has been fantastic getting repairs done on the flat I'm renting. So much quicker than all the other property managers I've had at previous letting agencies.

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Andy Peters We couldn’t recommend Andy Peters highly enough. Throughout our time at General Apartments Bristol, Andy was our main point of contact and was absolutely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

718 reviews

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4,9

Alle reviews

(718)

164 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful and diligent

Amy Garrod has been our property manager for almost a year and has always been super helpful and diligent.

3 oktober 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Catalina for your lovely review, very much appreciated. Kind Regards Amy

Beoordeeld met 5 van de 5 sterren

Amy has gone above and beyond

Amy has gone above and beyond. Thankyou so much

26 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Gail for your very kind review. It is a pleasure managing the property for you. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Brilliant brilliant brilliant

We have rented a few properties with Bristol letting, we were privileged to have Andy as our letting manager, Andy was amazing, caring and very professional and an absolute ambassador to the Bristol letting brand. Massive thanks to the entire team, you are all awesome, Greg and Mel

25 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Greg & Mel,

Many thanks for your kind words, it is very much appreciated.

I am glad you found me to be both professional and caring throughout your tenancy and am very much looking forward to managing you again in your new property.

Speak soon

Andy Peters
Senior Property Manager

Beoordeeld met 4 van de 5 sterren

Professional and Reliable Service

Working with The Bristol Residential Letting Co was a great experience. They were transparent, quick to respond, and handled everything with professionalism. Knowing they’re fully regulated and members of ARLA gave me peace of mind, but it was their personal approach that made the biggest difference. They treated me like more than just a client—I’d definitely recommend them!

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great renting experience thanks to Steph

We rented with Bristol Residential Letting Co for almost three years, and Steph our Property Manager was very responsive, helpful and pleasant for the duration. Any issues were swiftly dealt with and the move in and move out process were seamless!

9 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Evie, thank you for your kind review. It was a pleasure to assist throughout your tenancy, and we wish you all the best in your new home!
Stephanie Reid - Property Manager

Beoordeeld met 5 van de 5 sterren

Bristol Reslet review

I have been using Bristol Reslet for the past 17 years as a letting agent to secure tenants for my two properties in Bristol central. They never fail to deliver in every aspect in terms of finding the right tenants, organising everything from initial viewing to finalising tenancy agreement to tenants moving in.
This time was no exception - Ryan, Kat & David who I dealt with on this occasion were in every way spot on - professional, knowledgeable & without doubt most helpful and nothing seemed to be too much trouble for them.
Whether Bristol Reslet are fully managing your property or only finding a tenant they are always so professional & helpful in assisting with any aspect of property rental or related issues.
I would highly recommend them for a seamless service whether tenant or landlord.
Thanks

16 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Andy was an absolute gem !

Andy was an absolute gem of a property manager !
This was my partner and I’s first flat together, in a new city, and with me not having a job at the time of applying for the flat. The team were very accommodating, and I simply paid some advanced rent, and we managed to get the flat.
We had a great time, thanks in part to how quick Andy was with repairs, answering questions, and helping us with our new adventure.
One time we had a faulty latch on one of our cupboards, and he came across town to fix it by hand!
Can’t thank him enough for all he’s done, and we both wish him all the best in the future.

Ps, thanks to the wider team at BRL also, as any questions I had, I knew that I simply had to call reception and I’d get an answer within 5 mins.

Bunch of legends !

15 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Arthur,

Many thanks for your review and kind words.

You and Kalika have both been a pleasure to manage over the last 2-years and you even got to witness my cupboard repairing skills.

I am glad your experience of being in a new city was made all the better by the service you received from me and the team.

Wishing you both all the very best for the future.

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Professional and reactive.

Professional and reactive.

10 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Thomas,

Thank you for your review, it is very much appreciated.

I am glad you are happy with the professional service you receive from Bristol Residential, having been a tenant of mine for 5 years this is really good to hear.

All the best,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. All concerns were dealt with promptly and as landlord i received regular updates on the property. I was living abroad at the time and knowing that Gemma was managing the property so efficiently provided great reassurance to me. i would not hesitate to use them again.

9 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Catherine,

Thank you so much for your review! I’m very glad you happy with our services, it was a pleasure managing your property for you when you needed it.

Please do not hesitate to get back in touch if you need any further assistance in the future, we would be more than happy to help you again.

I wish you all the best,

Gemma McLaughlin
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience renting from BRL. Always get a prompt response whenever I ask any questions, and give plenty of notice if they need to enter the property for any reason.

Recently, I locked myself out of the house. Despite it being a Sunday, Andy still took the time to meet me at the office and lend me the spare keys to the property! Definitely the best agency I've rented from so far.

7 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Alex,

Thank you for your review and kind words, it is very much appreciated.

I am glad that I was able to assist you in getting back into your property on Sunday and that you are enjoying renting through us.

Long may this continue.

Best wishes,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Top Class

My partner and I have just had nothing but great support and communication from these guys.

As I've already said on my Google review, I would be happy to deal with BRL as a landlord or a tenant.

A special mention to Holly and Josh for their support.

9 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dan,

Thank you for this review. I am really pleased that we could get things in place for you. We are all looking forward to getting you moved in.

Josh Box
Branch Manager

Beoordeeld met 5 van de 5 sterren

We rented via bristol residential for…

We rented via bristol residential for two years and couldn’t fault them at all, great support and service throughout! Andy was our property manager and was fantastic throughout.

9 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Ethan,

Many thanks for your review and kind words, it is much appreciated.

I was glad to be able to provide you both with support over the last 2-years while living at GWD.

Wishing you all the best in your new property.

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Would Highly Recommend

After renting with Bristol Residential for 2 years we we're really happy with the service from them. The service from initial viewing and getting the keys to checking out and returning the deposit was fantastic. Communication was spot on and we were always kept updated about notices and changes regarding the building. Property checks were easy and never felt intrusive. Gemma was our property manager and was friendly and helpful throughout the whole tenancy. Would happily do business with Bristol Residential again in the future. Highly recommended. Thanks!

1 juli 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi James,

Thank you very much for your kind words. It was a pleasure being your property manager over the last two years and can only wish you all the best in the future.

Please do not hesitate to get back in touch if needed in the future!

Thank you again,

Gemma McLaughlin
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Andy has been our property manager for…

Andy has been our property manager for the last 4 years at a flat at Wapping Wharf. We only ever had a great experience with him, any issue we brought up was resolved quickly and efficiently. We recently bought a house so we have now moved out of the flat but would recommend Bristol Residential Letting to anyone looking to rent.

2 september 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hedvika,

Many thanks for your review and kind words, it is appreciated.

It has been a pleasure to look after you and Duncan for the last 4 years and I wish you all the best in your new home together.

All the best

Andy Peters
Property Manager

Beoordeeld met 5 van de 5 sterren

We had a great experience with Bristol…

We had a great experience with Bristol Residential letting. Aimee was excellent and communication always timely and clear.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you very much for your kind words! It was a pleasure renting to your family and we wish you the best in the house you've purchased.
Aimee Hawkesford - Branch Manager

Beoordeeld met 5 van de 5 sterren

Effective property management with a friendly and respectful attitude

I’ve been at the property for seven years now and Andy and the team have always addressed any issues or questions very promptly and effective. I’d recommend this service wholeheartedly. Thanks!

22 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Alba,

Many thanks for your kind words, it is really appreciated.

I can’t believe it has been 7 years that I have been looking after you, I am pleased you are happy with the service you receive from me and the team here at Southville.

All the best

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Renting under this company was great…

Renting under this company was great and lovely support from Amy during our tenancy. Refreshing to deal with them in such a heavy market.

Thanks for everything!

20 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Dinis, you have been a fantastic tenant and we are pleased that we have found you a second property with us! Thanks for the review.
Aimee Hawkesford - Branch Manager

Beoordeeld met 5 van de 5 sterren

I was tenant for 2 years and was well…

I was tenant for 2 years and was well looked after by Emma the entire time. She was very understanding and attentive to requests, and followed through on all of them. The overall Bristol Res Let team was welcoming and great to work with, and I would happily refer anyone to a property managed by them!

10 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for your review. I’m pleased to hear you were happy with the service you have received from me during your tenancy. Its been a pleasure working with you.

Emma Vincent
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Andy is Brilliant

We’ve been looked after by Andy since we moved into our flat 1 year ago. I can safely say we have never had such good letting agents before. He’s been quick to respond to queries, always very respectful and helpful. We’re very luck to live in a brand new flat in a new development so luckily there have very rarely been issues but when our dryer broke, Andy sorted someone to fix it the next day and kept in comms with me until it was sorted. We really appreciate how good they are especially as I feel it’s rare to have professional and friendly letting agents these days!

15 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Tanvi,

Many thanks for your kind words, it is really appreciated.

I am so glad you enjoy living at Factory No 1 and can’t believe it has already been a year.

Such a shame we missed the warranty call out by a day but equally glad my engineer was able to fix so quickly for you both.

All the best

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Greg was always very friendly, polite and responded when any issues arose which were very few in the time time that they took over from Alexander May

4 augustus 2025
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Kevin – thank you for your review. I hope everything has gone well with your move and you are settled into your new home.

Greg Mander
Property Manager

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