Ordering was super easy. Value for money too with bulk orders With minimum delivery charge I received my parcel the next day. The product itself was very good. I ordered the original South African Mac... Toon meer
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Lees wat reviewers zeggen
Arrived within 48 hours of order. Very good service. Drizzilliious rice cakes are amazing. Birthday cake is my favorite, then cinnamon, then store's bites. These are family favourite which I have... Toon meer
I ordered from Broadway Candy in spite of the poor Trustpilot reviews because it was the only place I could find a product. As it turned out, my order was shipped in a timely fashion but the package... Toon meer
Bedrijf heeft geantwoord
I ordered a box of mini Nerds. They arrived in a bag without any details at all, including a sell-by date. I have tried contacting the company but the responses are all from A1 and I’m not getting ve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!
Contactgegevens
Level 2 Cranborne House, Cranbourne Road, EN6 3JN, Potters Bar, Verenigd Koninkrijk
- orders@broadwaycandy.com
- www.broadwaycandy.com
4,2
Goed
159 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely faultless customer service
Absolutely faultless customer service. I had a slight issue with delivery due to royal mail, Elina and Avi kept me updated on the situation and did everything they could to help. Very impressed and won't hesitate ordering from the company again. Product was exactly as advertised, cheaper than from the actual manufacturer and has a long expiry date. Highly recommended giving this company a go!
27 november 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Thank you for a great review, Carl!
So happy to hear our team was on top of the situation for you and could make your experience as seamless as possible :)
Great experience with my first order
Great experience with my first order. Good value on this occasion and delivered quickly. Will be using again
30 mei 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Roberto
Thank you for sharing your positive experience with us! We're so happy you enjoyed shopping at our store and look forward to seeing you again soon!
Order delivered fast
Order delivered fast. Huel drinks we ordered by case so much cheaper in their discount sale. All american products we used to love so much.
3 juni 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Mrs Jane
Thank you for sharing your positive experience and for supporting us! We hope you enjoyed your Huel and look forward to seeing you at Broadway Candy again soon :)
Fantastic all round
I ordered a bunch of Huel from Broadway Candy. It’s sold out on the official Huel website and this is easily the cheapest I’ve found it anywhere. Far cheaper than buying direct from Huel. Such a great deal 😄 Fast, free delivery too. Recommended!
2 juni 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi James
Thank you for your positive review! So glad you enjoyed your experience with us, and we hope you loved your Huel fix ;) looking forward to seeing you again at Broadway Candy!
I have emailed them and used there…
I have emailed them and used there message page and no one is replying very frustrating. I placed order for sugar free mr freeze icepoles and keep sending sugar ones. I’m diabetic
2 maart 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Michelle.
Having looked through your order history and resulting correspondence with us, we can see that you actually ordered the regular ice pops and, upon receiving them, realised your mistake and admitted to ordering the incorrect item in error.
We sent you the product you ordered, which happened to have been the sugar version. This was not a mistake on our part and is incorrectly reflected as such.
Excellent service
Excellent service. Best prices and super quick delivery, thank you and will be buying again.
6 september 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Tumbikani
Thank you for your wonderful review! We look forward to fulfilling your future orders :)
Broadway candy very good products very…
Broadway candy very good products very quick delivery
Enjoyed every mouthful ordered rice cakes and chocolate covered popcorns just wow
10 september 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Sam
We're so glad you enjoyed a positive experience with us, thank you for sharing your review!
Excellent products and service!
5 juli 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Thank you for your positive review!
Great choice of products and excellent…
Great choice of products and excellent customer service!
7 juni 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Elie
We're so glad you enjoyed your experience at our store. We look forward to fulfilling future orders for you :)
Awful company and service
Would give zero stars if I could. Sent me the wrong product different to both the photo and description but insisted it was the right one. I have had both and know the difference. At first they admitted it was wrong and then denied it. They have however now changed the picture on the website. Said they would refund if I took the parcel several miles away. I don’t have a car right now and care for my nearly 90 year old mother and explained I couldn’t get there and asked them to arrange collection. They refused and just said if I got it back to them they will refund. They are not selling what they advertise and what’s more tried to tell me the two products are the same. I have had it for years and this is not true. I will now have to try to find someone to take it for me or lose my money. They don’t care at all about customer satisfaction.
18 mei 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Gill
We sincerely apologise for your negative experience, as we pride ourselves on providing positive customer outcomes. While it is no excuse, I do believe that your order was placed during our website's infancy, when we were dealing with many teething problems and were trying to find our feet.
Having said this, we are truly sorry that you did not receive the support you should have and do hope you'll give us a chance to make it up to you in the future.
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