Bert has been going to Bruces Woodcote Green for 3 years now and he absolutely loves it. And I love how happy and excited he is to go. The staff are sooo helpful - on several occasions now I've had... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our puppy has separation anxiety, and decided to give us a break by putting her into Bruce’s for one day a week. She absolutely loves it, can’t wait to go in and doesn’t even look back. She seems to... Toon meer
Bedrijf heeft geantwoord
Bruce's are professional and provide an excellent service, our dog Reggie absolutely loves attending and has been doing so since he was a puppy, he is 9.5 years old. He is especially fond of his dogg... Toon meer
Bedrijf heeft geantwoord
My dog always runs into daycare and I have so much faith that she is well looked after. I love the open days that they have where we meet the staff and look around the centre at Ditchling. We get a lo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bruce's Doggy Day Care
Geschreven door het bedrijf
Where Dogs Thrive Every Day
Bruce’s Doggy Day Care, the UK's leading doggy day care, offers dogs enrichment, socialisation and care.
Who We Are
For over 17 years, Bruce’s Doggy Day Care has been enriching the lives of dogs – and their families – with our unique blend of expert care, enrichment-led activities and genuine love for every dog we meet.
With 11 centres located across the UK, we’re recognised leaders in doggy day care and are trusted by thousands of owners who want their dogs to enjoy happier, healthier days while they’re busy.
The Bruce’s Experience
At Bruce’s, every day is designed to help dogs play, learn and relax in a safe, stimulating environment.
Dogs in our care enjoy:- Acres of secure, private fields to run, sniff and explore
- Natural play zones and sensory gardens to stimulate body and mind
- Heated log cabins for cosy downtime and rest
- Fun, structured activities that build confidence and social skills
- Carefully matched play groups for safe, happy socialisation
All of this is overseen by our fully trained, dog-loving team who get to know each dog as an individual.
Why Choose Bruce’s?
Expert-led care
Our teams are trained in dog behaviour, enrichment and welfare. We carefully supervise play and tailor the day so every dog feels secure, understood and happy.
Enrichment at the heart
We go beyond basic day care. From confidence-building activities to calm rest spaces, our days are thoughtfully planned to support dogs mentally, physically and emotionally.
Safe, happy socialisation
With plenty of space and curated play groups, dogs can build friendships, practise good social skills and enjoy positive interactions in a safe setting.
Stress-free pick-up and drop-off
Our bespoke doggy buses can collect dogs from home and return them tired and content at the end of the day, or owners can drop off directly at one of our convenient locations.
Trusted by dog lovers nationwide
Thousands of families choose Bruce’s for consistent, reliable care and that extra level of attention that gives real peace of mind.
How It Works
- Find your nearest Bruce’s doggy day care.
- Book a welcome chat or Free Taster Day for your dog to try our fields and facilities.
- We’ll get to know your dog and recommend the best routine for them.
- Your dog enjoys fun, friendship and enrichment – you enjoy the peace of mind.
Join the Bruce’s Family
Give your dog the chance to live their best day – every day. Discover why so many dog lovers trust Bruce’s for exceptional care, real enrichment and tail-wagging happiness.
Contactgegevens
Verenigd Koninkrijk
- www.brucesdoggydaycare.co.uk
Let your dog decide!
4,7
Uitstekend
480 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My dog loves going
My dog loves going - however I get little feedback what she is up to other than the usual ' Lexi has been papped'- she has not been all week because of the heat...an alternative could have been offered...I hope I will not get charged
24 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you for your review and for your feedback.
We're delighted to hear that Lexi loves coming to Bruce’s.
We're sorry to hear you would have liked more updates about her day, and we'll share your feedback with the team as we're always looking to improve our communication.
Regarding the recent closures during the Met Office's red weather warnings, the welfare and safety of the dogs in our care is always our top priority. Customers affected were offered the option to swap their day care day or request a credit. If you've not yet been able to arrange this, please contact your Customer Care team and they'll be happy to help.
Woofs & wags - Bruce’s
I was trying to sing up my little…
I was trying to sing up my little stuffy. And was refused because of the breed he is. No one ever tried to see if he can fit the group or what personality he has. He is very friendly, good with groups, definitely can spend all day with other dogs, not aggressive. I was very disappointed that it is judge by the breed and the type of dog. As each dog reflects the owner not a breed.
People who are experienced and know about dogs should know
25 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Hi Monika,
We're sorry to hear that you were disappointed by our decision.
We understand that owners of all breeds can have wonderful, well-socialised dogs. However, Bruce’s has an established admissions policy that applies consistently across all of our centres.
Our approach is based on many years of experience operating our specific doggy day care environment. We know that day care isn't the right fit for every dog, and some breeds, as well as some individual dogs, can find this environment overstimulating. Our aim is never to set a dog up to fail, but to ensure that every dog in our care can thrive and enjoy the very best day care experience.
We appreciate that this will be disappointing, and thank you for taking the time to share your feedback.
Woofs & wags - Bruce’s
Antwoord van Bruce's Doggy Day Care
Thank you so much for your kind review.
We're delighted to hear that you've found our team caring, reliable, flexible and accommodating. Providing the very best experience for both our dogs and their owners is what we strive for every day, so your feedback means a great deal to us.
Woofs & wags - Bruce’s
My dog LOVES going to Cookham Bruce’s
My dog LOVES going to Cookham Bruce’s. He gets picked up by Suraya and nearly breaks the door down trying to get to her! He has a fantastic day. All the staff are so wonderful and caring. They go the extra mile! He comes home smiling and settles down for a well earned nap!
19 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review.
We're delighted to hear how much your dog loves his Bruce’s days at Cookham — hearing that he can hardly wait to greet Suraya certainly made us smile! It's lovely to know he enjoys such fantastic days with us and comes home happy, relaxed and ready for a well-earned nap.
We'll be sure to pass your kind words on to Suraya and the rest of the team. Thank you for recognising the care and dedication they show every day.
Woofs & wags - Bruce’s
First class service …our driver Tom is…
First class service …our driver Tom is THE epitome of professionalism …our dog goes wild when she sees him …he’s so welcoming with her . Always asks about us and is a pleasure to deal with .
21 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review.
We're delighted to hear how excited your dog is to see Tom each day! It’s fantastic to know that his professionalism, warmth and care have made such a positive impression, and we'll be sure to pass your kind words on to him.
Thank you for trusting Bruce’s with your dog's care and for taking the time to share your experience.
Woofs & wags - Bruce’s
All round- couldn't ask for more
Great communication, lovely people who clearly love dogs- shout out to Mia and Rachel. Mia is our regular pick up and Rachel covered our last weeks holiday. Bernie has been going since he was vaccinated as a pup.
Bernie always has his front paws up on the windowsill looking out for the van and pulls Mia to the van when she collects him. More excited to see her than me! And bonus is he’s well socialised and comes back exhausted
17 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review and for trusting Bruce’s with Bernie since he was a puppy.
We're delighted to hear how much he loves his Bruce’s days — knowing he's waiting by the window for the van and can't wait to see Mia is such a lovely compliment! It's also wonderful to hear that Rachel made sure he was just as well looked after while Mia was away.
We'll be sure to pass your kind words on to both Mia and Rachel. Thank you for recognising the care they put into every day, and we're so pleased that Bernie comes home happy, well-socialised and ready for a well-earned rest.
Woofs & wags - Bruce’s
Every day
Every day, all the staff go above & beyond to help the dogs & their owners have the best expeience & care
22 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review.
We're delighted to hear that you've had such a positive experience with the team. Going above and beyond for both the dogs in our care and their owners is exactly what we strive for every day, so your kind words mean a great deal to all of us.
Thank you for your support.
Woofs & wags - Bruce’s
I absolutely love this place
I absolutely love this place. I’ve not even started and I have full trust that my boy will love it. My boy had a 3 hour session and he’s absolutely zoinked! Thank you so much to Bruce’s family hassocks 🥰
17 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your lovely review.
We're delighted to hear that your boy enjoyed his trial session so much — it sounds like he made the most of every minute if he came home completely zoinked! 😊
It's wonderful to know that you've already felt so welcomed and supported by the team. We can't wait to be part of your dog's adventures and look forward to seeing him again soon.
Woofs & wags - Bruce’s
Our doggy Barney has been at Bruce’s…
Our doggy Barney has been at Bruce’s Cobham for 5 years, and we couldn’t be happier! Brilliant staff (drivers and carers) and spacious grounds! Happy doggy all around.
15 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review and for trusting Bruce’s Cobham with Barney for the past five years.
We’re delighted to hear how happy both you and Barney have been with the service. Your kind words about our drivers, carers and spacious grounds mean a great deal to the whole team.
Nothing makes us happier than hearing that Barney continues to enjoy his Bruce’s days after all these years.
Woofs & wags - Bruce’s
Mollie is always happy to see Billy and…
Mollie is always happy to see Billy and go with him when he calls to pick her up. We receive lovely pictures of her enjoying herself with her friend Ruby and others.
13 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your lovely review.
We're delighted to hear that Mollie is always so happy to see Billy and head off on her Bruce’s adventures. It’s also wonderful to know that you enjoy receiving the photos and seeing her having fun with Ruby and her other friends.
Thank you for trusting us with Mollie’s care — your kind words mean a great deal to the whole team.
Woofs & wags - Bruce’s
Our dog leaves and comes back with a…
Our dog leaves and comes back with a waggy tail every time! The staff are loving and knowledgable so we know he’s in safe hands. Plus the facilities are well looked after and constantly invested in. Happy dog, happy owners!
5 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your lovely review.
We're delighted to hear that your dog heads off to Bruce’s and returns home with a waggy tail every time! It's wonderful to know that you feel confident in the care provided by our team and that their knowledge and dedication give you peace of mind.
We're also pleased that you've noticed the investment we continue to make in our facilities. Creating a safe, enriching and enjoyable environment for every dog is at the heart of what we do.
Happy dog, happy owners is exactly what we love to hear!
Woofs & wags - Bruce’s
Exceptional service and care
The staff at Bruce's Tunbridge Wells never fail to go above and beyond. I'm not sure how we would cope without this superb facility on our doorstep.
11 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review.
We're delighted to hear that the Tunbridge Wells team continue to exceed your expectations. Knowing that Bruce’s has become such an important and valued part of your routine means a great deal to all of us.
We'll be sure to share your kind words with the team. Thank you for your continued trust and support.
Woofs & wags - Bruce’s
Antwoord van Bruce's Doggy Day Care
Thank you so much for your kind review.
We're delighted to hear that you find the team helpful and caring, and that you feel confident leaving your dog in our care. Providing a safe, supportive and enjoyable experience for every dog is what we strive for every day.
Thank you for your trust and support.
Woofs & wags - Bruce’s
Beware! Unsafe transportation of dogs!
Beware! Unsafe transportation of dogs!
I was was recently left horrified and shaken by the driving standards of a Bruce’s employee.
One of Bruce’s branded vans failed to give way to the right at the roundabout near Charterhouse School in Godalming earlier this week. I was already on the roundabout and had right of way, but the driver pulled out at speed without stopping or giving way, forcing me to slam on the brakes to avoid hitting them.
It was genuinely frightening, and it has really shaken my confidence in Bruce’s. This is a company entrusted with transporting people’s dogs, so seeing one of their branded vans being driven in such a careless way near a school area is deeply concerning.
I reported it to Bruce’s head office because I felt it was a serious road safety issue, but they have failed to respond. That lack of acknowledgement makes the whole situation feel even worse.
6 juni 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
We are sorry to read that you were concerned by this incident.
Road safety is something we take extremely seriously and we thoroughly investigate any concerns raised about our vehicles or driving standards. We have been unable to locate the communication referenced in your review and would welcome the opportunity to investigate this matter further.
Our vehicles are equipped with safety and monitoring systems, and driving data is regularly reviewed as part of our ongoing safer driver programme.
Please forward your original communication, along with any additional information such as the date, time and location of the incident, to [hello@bruces.dog](mailto:hello@bruces.dog) so that we can investigate fully.
Woofs & wags - Bruce’s
Rocky was so happy when he came back…
Rocky was so happy when he came back and Emily was so nice and kind to him.
Thank you so much
28 mei 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your lovely review.
We're delighted to hear that Rocky came home so happy and that Emily made such a positive impression. We'll be sure to pass your kind words on to her and the team.
Thank you for trusting Bruce’s with Rocky's care.
Woofs & wags - Bruce’s
I signed my dog up and was told it…
I signed my dog up and was told it would be mid collection at around 9.15 and they would arrive by 10am in Hemel Hempstead. But mid collection turned out to be another 9 dogs to collect and they didn’t arrive until 11am. Unacceptable. Let’s see if they successfully remove this review again
10 juli 2025
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you for your feedback.
We're sorry to hear that you were disappointed with your experience. Collection and journey times can occasionally be affected by operational factors outside our control, and we appreciate how frustrating delays can be.
As this review relates to our former Country Hills centre, which is no longer operating, we can only apologise that your experience did not meet your expectations at the time.
Woofs & wags - Bruce’s
They want beyond what I would have…
They want beyond what I would have expected to help me with a problem
4 juni 2026
Antwoord van Bruce's Doggy Day Care
Thank you so much for your kind review.
We're delighted to hear that the team were able to help and go beyond your expectations. Providing exceptional support to both our dogs and their owners is something we care deeply about, so your feedback means a great deal to us.
Thank you for taking the time to share your experience.
Woofs & wags - Bruce’s
My Experience
My dog comes home very dirty nearly every week. This did not used to happen. However he loves attending the day care and enjoys his time there.
26 mei 2026
Antwoord van Bruce's Doggy Day Care
Thank you for your review and for sharing your feedback.
We're delighted to hear that your dog enjoys their time with us and loves coming to daycare. That's always our top priority.
We also appreciate your comments regarding cleanliness. Our warm home-time rinse is designed to help dogs head home clean and comfortable after a day of adventures, so we're sorry to hear this has not been your experience. We will share your feedback with the team to ensure this is improved.
Thank you for your continued support.
Woofs & wags - Bruce’s
My dog loves going to Bruce’s Cobham
My dog loves going to Bruce’s in Cobham. She especially loves the warm welcome she gets from her driver Dominika.
She knows it’s a Bruce’s day as she gets an early breakfast and then sits chattering excitedly at the door waiting for the key in the door.
She bounds out the door and into the van and comes home exhausted in the afternoon.
What more could you want!
28 mei 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your lovely review.
We’re delighted to hear how much your dog enjoys her Bruce’s days at Cobham — and especially the warm welcome she receives from Dominika. It’s wonderful to know she recognises her daycare routine and gets so excited waiting for her adventure to begin!
Hearing that she bounds onto the van and comes home happily tired after a fun-filled day is exactly what we hope for. Thank you for trusting us with her care and for taking the time to share your experience.
Woofs & wags - Bruce’s
Amazing
My doggy has been using Bruce’s pretty much full time for 5 years, he loves it, we love it - communication is amazing as is their clear love of the dogs. We use Ripley and he also has his haircuts there. Highly recommended. Thank you Simon and his team.
31 mei 2026
Review zonder uitnodiging
Antwoord van Bruce's Doggy Day Care
Thank you so much for your wonderful review and for trusting Bruce’s with your dog for the past five years.
We're delighted to hear how much both you and your dog enjoy being part of the Bruce’s family. It’s fantastic to know that the communication, care and support from the team have made such a positive difference, and that Ripley has become your go-to for grooming too.
We’ll be sure to pass your kind words on to Simon and the rest of the team. Thank you again for your continued support and recommendation.
Woofs & wags - Bruce’s
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.