Myself and my husband was approached by these who said there was limited company that been selected to cover our local areas. In total with building control & home and build, Bright solutions (another... Toon meer
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Lees wat reviewers zeggen
We’ve had such a fantastic experience with the team behind the Hartlepool Renovations Guide. From start to finish, the whole process has been seamless, straightforward and completely has... Toon meer
The design team that created the advert for us have been wonderful they’re kind, caring and invested. I am a picky person for my social media at times and definitely asked a lot but they didn’t disap... Toon meer
We we're contacted by Margaret and decided to go with advertisement in our area, she was very friendly, polite and helpful. Ken then produced our artwork and was happy to make any amendments for us. W... Toon meer
4,4
Uitstekend
59 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great company .
Listened to the changes that were needed, came back with a great advert for my company.
9 januari 2026
The worst advertisment company you will…
The worst advertisment company you will ever come across. If your a tradesman do not waste your time with these rip off artists, spent a lot of money getting advertisement that didnt even materialise and got excuse after excuse when we questioned it. Had problems with a scam call pretending to be this company and then when we pulled away from building control communications after not feeling comfortable continuing we was told we had to pay more money when we had already payed over a £1000 with nothing to show. Avoid at all costs
18 december 2025
Review zonder uitnodiging
Antwoord van Building Control Communications
We’re sorry to read that this was your experience and we take feedback like this seriously.
We would like to clarify that any scam calls impersonating our business are not associated with us in any way, and we actively encourage anyone who encounters this to report it, as we do ourselves. Unfortunately, this is an issue affecting many legitimate companies across the industry which is why both the BBC and the Government have put out advice on how to deal with this.
https://www.gov.uk/government/news/guidance-on-bailiff-and-enforcement-officer-scam
https://www.bbc.co.uk/news/articles/cglywyjg0kwo
Regarding the services provided and the charges mentioned, all campaigns, timelines, and payment terms are clearly outlined and agreed to in advance. We provide all council guidance links once they are live and you would have been emailed the final guidance and links to review. Any fees requested are in line with those agreed terms. That said, we understand that expectations may not always align, and we regret that you feel dissatisfied with the outcome.
We would genuinely welcome the opportunity to review your account properly and address your concerns directly. Please contact us at cs@buildingcontrolcomms.com and please use the reference -Trustpilot and then we can look into this matter in detail and work toward a resolution.
This is not the typical experience that our customers have, as you can see from our other reviews. I am hopeful you will give us the opportunity to review your account properly and get this resolved for you.
— Building Control Communications
I worked with a man named Marcus Rumsey…
I worked with a man named Marcus Rumsey and he made the whole experience a breeze. Great communication and overall turnout in the product
Thanks you
5 januari 2026
Marcus was really helpful in the…
Marcus was really helpful in the process from start to finish. Thank you for your help Marcus!
17 december 2025
Review zonder uitnodiging
Excellent communication & outputs
Excellent communication & outputs. Nothing was too much effort and everything was done in a timely manner. Would recommend.
12 december 2025
Review zonder uitnodiging
Super efficient
Super efficient, really pleased with everything you have done for me and kept in constant communication throughout, would 100% recommend
11 december 2025
Review zonder uitnodiging
Great communication and fantastic deeigh
Great communication and fantastic final design
4 december 2025
Review zonder uitnodiging
Very helpful and friendly great team
Very helpful and friendly great team
18 november 2025
Review zonder uitnodiging
The at building control were really…
The at building control were really helpful and happy to deal with my every need from changing photos layout to writing in my specific needs, thank you.
16 oktober 2025
Review zonder uitnodiging
great service
great service , highly recommend, good attention to detail, advert looks fab
3 oktober 2025
Review zonder uitnodiging
Wonderful place
Quick and operative team, able to see all minor details and adjust them.
30 september 2025
Review zonder uitnodiging
Great feed back
Great feed back. Just what I wanted. Didn’t need much of my guidance. Thanks for the great work
25 september 2025
Review zonder uitnodiging
Antwoord van Building Control Communications
Hi Dason,
We take feedback like this very seriously. We want to be clear that we are not scammers — we are a legitimate business, and work on behalf of councils across the country. Since your review doesn’t share any details about your experience, we’d really appreciate the chance to understand what happened and resolve any concerns you may have and also to check you are actually one of our clients.
Please contact our support team directly at cs@buildingcontrolcomms.co.uk so we can look into this for you right away. Without more information, we can’t verify your experience, but we are committed to investigating and making things right if something went wrong.
Thank you
Building Control Communications.
When I experienced issues
When I experienced issues, these were immediately addressed at director level. I was personally guided to a speedy and compassionate resolution. Outstanding work ethics.
28 augustus 2025
Review zonder uitnodiging
Updated review
Marcus called me today and explained how the scammers have been operating and getting his customers' details. He also explained where I could verify that this scam affects the wider construction industry. Given this information, I now see that Building Control Communications is also a victim here and that the negative reviews are unwarranted, hence changing mine.
Marcus also addressed my concerns about the placement of our ad in an understanding and professional manner. Overall very happy with the resolution.
26 maart 2024
Review zonder uitnodiging
Excellent Service
Building Control Communications produced an advertisement for Manik Architects, and they did a brilliant job. The production team produced an excellent advertisement. We used various magazines for advisements before, and the advertisement produced by Building Control Communications was the best one of all.
During the process, I communicated with Paul and Marcus they were very helpful. They are a great team. Thank you, guys.
15 september 2023
Review zonder uitnodiging
Antwoord van Building Control Communications
Thank you for your comments, we are constantly making changes to improve our business and our offering. Great to hear when all our efforts work well.
They were very professional and were…
They were very professional and were friendly. They did everything I asked of them and I have the project managers direct line if I need anything. I did however have someone call saying I owe thousands so I called and was advised there is company who is trying to scam people with threat of the bailiffs so called the project manager and he reassured that I didn't owe any money and then directed me to a government website which explained there is a team of scammers targeting companies from registers etc. Safe to say I am very thankful for their help as I almost fell for it. Thanks again for helping and thanks for the opportunity.
21 februari 2023
Review zonder uitnodiging
100% happy
From start to finish the process was so simple with excellent communication to keep me informed on progress throughout. Each person I dealt with was polite, and informative (I’ve dealt with advertising before where I needed to be an expert to know what they were talking about). My advert is brilliant, really pleased with the layout. I’m always a bit sceptical about publications as they’re not always as sold to you, but this one is excellent. Well laid out with some excellent information, I’ve already been pointing customers to a link to have a look for themselves. If I had to give a percentage of happiness from start to finish it would definitely be 100%.
14 november 2022
Review zonder uitnodiging
Great service
Great service. We booked an advert to help as we are a locally based company who supply nationally, the service was easy to use and helpful.
The booklet has turned out really well and is well put together and informative
28 oktober 2022
Review zonder uitnodiging
Antwoord van Building Control Communications
Thank you for your review Fireblitz.
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