Butler & Stag Reviews 

235
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Rented a falt with them in central London. Horrible experience - agent was slow to respond to all queries and at the end of the tenancy tried to scam us to pay for cleaning even though we had alr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... Toon meer

Beoordeeld met 5 van de 5 sterren

EXCELLENT. Day one, Daniel listening to my demands, Daniel very persuasive with his explanations & helping reach the right decisions for my approval Re: pricing & strategy Day three. On the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(235)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly Recommend

Bradley did an amazing job for us on the purchase of a house. The sale was complicated but Bradley was attentive, supportive and responsive to our queries and needs and we highly recommend his service and that of Butler & Stag.

23 september 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Siobhan,

A big thank you for your kind review, Bradley and the team are delighted with the five stars. Wishing you lots of happiness in your new home.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Bradley Gale is the best!

We had a nightmare of a time with another estate agent selling our home before Bradley came on and sold it within a couple of days with multiple offers. He also helped us secure the purchase of our dream home keeping the whole thing together which at times could’ve easily fallen apart.
Bradley was so helpful and always quick to respond with any questions we had. His level of efficiency, managing the chain and drive to get everything over the line is second to none. We’ve worked with a couple of estate agents in the past and no one compares.
Thank you Bradley and the Butler & Stag team! We’ve got our dream home thanks to you.

2 september 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Shenae,
Thank you for the review, so pleased to hear that we could be of assistance. Bradley is delighted with his five stars, as are the rest of the team. Congratulations once again on your new home, wishing you lots of happiness.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Butler & Stag

Butler & Stag. Not going to brag. Job done! Team work very apparent. Massive applaud to Milo , Charlie and Ella in the office who needs recognition but ultimately a thousand thank yous to Bradley Gale who secured our chain and ensured the sale of my property and the purchase of my dream home. Can’t thank you enough!

31 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First-class service from Butler & Stag

We've just exchanged on a property bought through Butler & Stag - the service has been first-class. We mainly dealt with Charlie Parsons, whose knowledge of the area and the local property market is exceptional, and he couldn't have been more supportive or patient as we were viewing houses. Since we had an offer accepted, he's been the perfect middleman - everyone in the chain needed to get the move done pretty quickly, and he really drove it forward. He's an excellent communicator, always available to help out or answer questions, and it made a massive difference.

We don't plan to move again, but if we do, we'll go to Butler & Stag.

14 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would definitely recommend Butler & Stagg

After an unsuccessful house hunt with another well known agent we registered with Butler & Stagg. Their enthusiastic approach made us feel that we could get our dream home after many months of fruitless searching. Athos was brilliant and his confidence that he would help us to achieve our move galvanised us. They dealt with both the sale of our old home and the purchase of of our new house. Although our sale wasn’t as straightforward as we would have hoped, he was there to reassure us that he would get the sale over the line and he was as good as his word. He was always a phone call away, at all hours, to deal with any issues or to offer advice. I must also mention Aiden who did our original viewing of our new home and Oliver who did many viewings for the sale of our house as they were always prompt and gave us continual feedback. Beth also was quick to respond to any queries. We finally received the keys to our new home last month and I’m not sure that it would have happened without the team at Butler & Stagg who made it all possible. We can’t thank them enough and would definitely recommend.

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Professional and polite

I mainly worked with Charlie at B&S to successfully sell my property in Loughton. He was professional, polite and usually available to ask questions. Many thanks!

12 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Great service, really straight forward experience with letting my property. Great communication, quick responses to all queries and requests from both Wayne and Sophie at the Theydon Bois office.

9 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Bow office were fantastic

The Bow office were fantastic. Responsive, professional and truly went above and beyond. Special mention for Simon Harrington who was brilliant. It was the first time I had worked with the agency but we achieve two lets and both in record time! Highly recommend and I am looking forward to working with Paul and the team again soon.

8 augustus 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Karen,
Thank you for the review, so pleased to hear that we could be of assistance. Simon and Paul are delighted with five stars, as are the rest of the team.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Great communication

Very good service, from first viewing with Aidan through an efficient process and very good communication with Athos. Butler and Stag know Bow very well, and managed everything smoothly.

4 augustus 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Geraldine,
Thank you for the review, so pleased to hear that we could be of assistance. Good luck in your new home.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Excellent service and communication…

Excellent service and communication from Aidan from viewing to completion. Would definitely use B&S again for buying/selling.

29 juli 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Daniel,
Thank you for the review, so pleased to hear that we could be of assistance.
Aidan is delighted with the five stars.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Thank you team Butler and Stag in…

Thank you team Butler and Stag in helping me at all stages of purchasing my dream house .
Charlie has been exceptional in his communication skills, kind, considerate and very accommodative to all the requests I had at different stages of the purchase . I felt fully supported through the process . I would strongly recommend them to my family and friends and if ever have to buy a house again it’s going to be Charlie and team . 5 stars is less for such a ethical team of estate agents . Best of luck

14 juli 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Dr Ankur,
Thank you for the review, so pleased to hear that we could be of assistance. Congratulations once again on your new home, wishing you lots of happiness.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Excellent buying experience through…

Excellent buying experience through B&S, Rob was on hand to answer every question from point of sale through to completion. Absolute professional outfit & I hope to do business with them again

8 juni 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Thank you for your kind review Stephen, you were a pleasure to work with and we are delighted to be able to help you move.
Good luck in your new home, please do let us know should you require further assistance in the future.

Best Regards,
BUTLER & STAG

Beoordeeld met 1 van de 5 sterren

Very underwhelmed by their service

Very underwhelmed by their service, called into their Theydon Bois office last Saturday 28/5 only to be told they had no one to speak to me regarding a property they had for sale. The receptionist (only one in the office as far as I could tell) took my phone No and email address and assured me someone would contact me the following Monday nobody bothered to contact me! I feel they must be doing really well when they can afford to leave their office virtually unmanned on what could be their busiest day for walk in trade, more so if they can let a prospective buyer slip through their fingers, I've also a property to sell so that's another lot of commission they probably don't want either

31 mei 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Dear Tony,
Thank you for your review.
Whilst the ride along event proved a hit for the local residents and wider community it had severe consequences on the way we operate as a business. Several road closures and mass crowds meant that our viewing customers and staff were delayed for significant periods throughout the day. Some staff also had issues arriving to work as various roads were closed (without warning) this despite the significant planning that we felt was required to avoid issues like the one you experienced.

Please contact us by phone 01992 667 666 or email theydon@butlerandstag.com to discuss your move.

We can only assure you that we are never to busy to turn away business, you would have been contacted on the day and again on Monday to follow up. We will investigate this further.

Best Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

One Happy Tenant!

I would like to thank all the staff at Butler and Stag for looking after me over the last 5 years. They have made living in Theydon Bois enjoyable and memorable. Thank you for always being contactable and providing a personal service. John

27 mei 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Many thanks for reviewing our service John and congratulations on the purchase of your new property. Wishing you the best of luck for the future.

Best Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Great communication, excellent customer service, and very professional

We worked with Oliver at Butler and Stag. It was a really easy experience, great communication, fast responses to queries/requests, and extremely professional.

26 mei 2022
Review zonder uitnodiging
Logo Butler & Stag

Antwoord van Butler & Stag

Thank you for your kind review, you were a pleasure to work with and Oliver was delighted to be able to assist with your move.
Good luck in your new home, please do let us know should you require further assistance in the future.

Best Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

Very Happy Customer!

I was really pleased to have Paul Curtis
organise the letting of my flat. A true professional, does what he says he will do and a pleasure to work with!

17 mei 2022
Review zonder uitnodiging
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Antwoord van Butler & Stag

Thank you for your kind review. So pleased that Paul was able to assist you.

Kind Regards,
BUTLER & STAG

Beoordeeld met 5 van de 5 sterren

100% recommend

We have just completed our move to Epping with Butler & Stag and could not say better things about the service we received from our sales rep, Charlie. From offer stage all the way through to completion he was attentive, helpful, pro active and went above and beyond the call of duty chasing lawyers/vendors/managing agents and anyone else that was necessary to get the transaction over the line. Would 100% recommend over other agents in the local area

25 april 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good service from Butler and Stag right…

Good service from Butler and Stag right from the beginning. Amanda Schiavi at B&S managed the relationship between mine and the seller’s solicitor to get the completion done before my mortgage expiration.

19 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wanted to send a massive thank you to…

Wanted to send a massive thank you to the Butler and Stag team. We have been looking for a home for several months and they've been amazing at every step of the way. Special thank you to Charlie and Amanda who were always available to answer all of our questions and for getting our exchange across the line! Would recommend Butler and Stag to everyone!!

14 april 2022
Review zonder uitnodiging

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