Buyaparcel Reviews 

Company is great to deal with. Always spot on products at great value. Wide range of amazing tools for everyone

Very helpful and quick delivery
Very happy with purchase

Quick delivery kept in contact all the time of purchase

Great company to buy from. The staff including at top management are nice and honest. Shoutout to Liam and Mike!

Excellent service and really fast delivery. Shopped around for what I needed and buyaparcel were by and far the cheapest without compromising the quality. Will definitely use them again as I have for many years.

Bought a refurbished brushcutter.
Good price.
Four securing screws missing from the packaging, but not a deal breaker

Great every time , THANK YOU

Everything.Supposedly next day delivery,took 3 days!!Secondly the variant of the tool i ordered was not what I received. Ordered the brushless,slimline DTM53Z and you sent me the cheaperDTM51Z which isn't slimline or brushless.

Very good prices. And prompt delivery

Good description, fits perfectly
Fast delivery
Excellent price

No words, worst buying experience ever.
1067175002-A

The website was easy to navigate and my product came really fast as well. Was well packed so came in perfect condition as well.

The item arrived well packaged. Very pleased with both the quality and the price.

I purchased a Scalemaster Softline SL-Twin Tank Non-Electric Water Softener from Buyaparcel for £845.49. The product arrived last week, and I arranged and paid for a qualified plumber to attend specifically to install it.
Unfortunately, when the packaging was opened, it became apparent that the essential installation components were missing.
My wife contacted Buyaparcel while the plumber was still at our property. We were told this was apparently a manufacturing issue and were offered a free return of the product. While I appreciate the offer of a return, I don't think this adequately addresses the inconvenience and expense caused by supplying an incomplete product.
I had already paid for a plumber to attend, only to discover that the water softener couldn't be installed. To avoid the hassle of returning an £845 product, arranging another installation and facing further delays, I have now had to purchase a Scalemaster installation kit for a further £97.55.
I am also particularly concerned that, after looking at other online reviews, there appear to be reports of customers experiencing similar issues with missing components. If this is a known or recurring problem, I would have expected Buyaparcel to have taken steps to ensure the product was complete before dispatch.
What makes the situation even more disappointing is the complete lack of customer service since raising my complaint. Despite sending numerous emails to Buyaparcel's customer service team, nobody has bothered to respond or provide any meaningful update. I have been left chasing them repeatedly despite having paid £845.49 for a product that arrived incomplete.
I have asked Buyaparcel to reimburse the £97.55 installation kit and the cost of the plumber's wasted attendance, as these costs have arisen directly from receiving an incomplete product. So far, however, I have received no response.
For an £845.49 purchase, I expected much better. The product should have arrived complete and ready to install. Instead, I've been left with additional expense, inconvenience, wasted time and, most frustratingly, a complete lack of communication from Buyaparcel.
Very disappointing experience. I would strongly recommend checking the contents of any product from Buyaparcel immediately upon delivery rather than assuming it is complete.

Brilliant service. Kept in communication throughout the whole process. Shipped very quickly and delivered next day after shipping. Great price. Can't recommend enough.

Excellent service, great price and next day delivery 👍 will use again .

Very happy with my purchase, a genuine Makita battery replacement at a reasonable price. Arrived on time, although I didn't get any order/tracking updates which would have been nice. Would definitely use them again.

Easy ordering, great delivery.

Great company to buy from. All my purchases have arrived very quickly. And always the best price. What more can you ask for.

Quick delivery - item as described , highly recommend