Caccia Home Services Reviews 

100
•
TrustScore 1 uit 5

1,2

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Beoordeeld met 1 van de 5 sterren

Their prices are at least three times of other licensed and professional plumbers in the area. An example is back flow test. They change $280 for routine 10 minute test, while others charge only $125... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We determined you here generally with excellent endeavors and your body of workers is extremely beneficial we're happy by way of utilising your first-rate gadgets so proceed. We are happy with you a w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They can’t return phone calls. Can’t respond to emails either. I would search for another plumber.

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Beoordeeld met 5 van de 5 sterren

Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Loodgieter
  2. ook in
  3. Elektricien

Geschreven door het bedrijf

Looking for a quality plumbing or electrical contractor in the Burlingame area? Call James Caccia Plumbing Inc now at (650) 342-5363.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Alle reviews

(100)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Your worker was courteous

Your worker was courteous, knowledgeable and explained everything he did. Will always use you guys and recommend to friends

30 augustus 2017
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Antwoord van Caccia Home Services

That’s exactly the experience we want every customer to have — courteous, knowledgeable service with clear explanations every step of the way.

It means a lot that you plan to continue using us and recommending us to your friends. That kind of trust is earned, and we’re grateful for it. Caccia Home Services is always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Great service:)

Great service!

29 augustus 2017
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Antwoord van Caccia Home Services

You really can’t ask for a better 5-star review than “Great service!” Simple, direct, and it means everything to us. Thank you for choosing Caccia Home Services — we’re always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

I thought I had answered a survey a …

I thought I had answered a survey a while back, but here goes another one.
My experience with Caccia Plumbing has been a very positive one. The men you send out are always professional, thoughtful & extremely helpful.
I have never had a bad or even mundane experience. I would always recommend Caccia to any of my friends or neighbors.

29 augustus 2017
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Antwoord van Caccia Home Services

It truly means a lot that you took the time to share this — especially if you’ve already done so before. That kind of follow-through says a lot.

We’re so glad your experiences have consistently been positive and that our team has been professional, thoughtful, and helpful every time. Hearing that you’ve never had even a “mundane” experience made us smile — that’s a high bar, and we’re proud to meet it.

Thank you for recommending Caccia Home Services to your friends and neighbors. That trust is something we value deeply, and we’re always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Great work

Great work. Nice folks.

29 augustus 2017
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Antwoord van Caccia Home Services

Short and sweet — Thank you!

Doing great work with genuinely nice people is exactly what we aim for. Thank you for choosing Caccia Home Services. We’re always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

We have an older house with unexpected …

We have an older house with unexpected old-plumbing repairs. Caccia has been responsive and wonderful about scheduling quickly and repairing these old problems. We always count on their cheerful appearance and work, and they never fail to do an excellent job! Thankjs for everything!

29 augustus 2017
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Antwoord van Caccia Home Services

Older homes definitely come with their share of surprises, and we’re glad we’ve been able to help you stay ahead of those plumbing challenges. Being responsive and getting you scheduled quickly is especially important when unexpected issues pop up.

It means a lot to hear that you can count on our team’s positive attitude and quality work every time. Thank you for your continued trust in Caccia Home Services — we’re always here whenever the next project comes up.

Beoordeeld met 4 van de 5 sterren

Caccia is a good plumber we have used …

Caccia is a good plumber we have used over the years but are expensive. Recently, we did call Caccia for an emergency water leak and they could not come out for several days. Regina Plumbing was able to come out within a hour.

29 augustus 2017
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Antwoord van Caccia Home Services

Thank you for your honest feedback — and for having used us over the years. We truly value that long-term trust.

We understand how stressful a water leak can be, and when it’s an emergency, timing matters. While our schedule can sometimes fill quickly, we’re always working to improve our responsiveness in urgent situations. We’re glad you were able to get the immediate help you needed.

Regarding pricing, we know we’re not the lowest-cost option. Our rates reflect experienced technicians, quality materials, and work that’s done to last — but we also understand that availability and urgency are just as important in certain moments.

We appreciate you sharing your experience and for continuing to consider Caccia Home Services for your plumbing needs.

Beoordeeld met 5 van de 5 sterren

This family owned company is absolutely …

This family owned company is absolutely fantastic.

29 augustus 2017
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Antwoord van Caccia Home Services

We are honored — thank you. As a family-owned company, we take great pride in the work we do and the relationships we build with our customers.

We’re grateful for your support of Caccia Home Services and are always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Commitment to quality service

Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wouldn't move up or down through pipes.

Each time the people who came out (George, Joseph, Ruben) went over all options/costs (old pipes/toilets added to the problems), answered all questions thoroughly, giving good explanations if I didn't understand something - and everything got fixed. At no point was there an attitude of "oh well, you've got old pipes so that's just the way it goes."

Yes, the cost is a little more but the quality of service and commitment to ongoing good customer relations is worth it.

26 augustus 2017
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Antwoord van Caccia Home Services

You’ve captured exactly what we hope every customer feels — that we’re committed to solving the problem, not just explaining it away.

Older systems can absolutely create layered issues, and we’re glad George, Joseph, and Ruben took the time to walk you through the options, explain the costs clearly, and answer every question thoroughly. No one should feel dismissed because of aging plumbing. The goal is always to provide solutions and help you make informed decisions.

We also appreciate your candid note about pricing. We work hard to deliver long-term value through quality workmanship, experienced technicians, and strong customer relationships. Hearing that you believe the service is worth it means a great deal.

Thank you for continuing to trust Caccia Home Services. We’re here whenever you need us.

Beoordeeld met 4 van de 5 sterren

Great job

Great job. Would use them again.

24 augustus 2017
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Antwoord van Caccia Home Services

We appreciate you taking the time to share this. We’re glad you were happy with the job and that you’d consider using us again — that means a lot.

If there’s ever anything we can do to make your next experience even better, we’d love the opportunity. Thank you for choosing Caccia Home Services.

Beoordeeld met 5 van de 5 sterren

Very good services

Very good services. Thanks

23 augustus 2017
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Antwoord van Caccia Home Services

We appreciate you taking a moment to share that — thank you.

Providing very good service every time is what we aim for, and we’re glad that was your experience. Caccia Home Services is always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Your customer service is outstanding

Your customer service is outstanding. When I called your representative was courteous and after talking to me and finding out my problem and where I lived told me someone would be there within an hour. When your plumber arrived I told him what I needed and with in an hour he was finished. He left no mess. I had called two other Plumbers before I called you guys and both couldn't get out to my house for at least a week. I thought the price was reasonable because I had spent both of my days off trying to fix it before my wife told me to call a professional.

23 augustus 2017
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Antwoord van Caccia Home Services

This is exactly the kind of situation we train for — when something needs attention now, not next week. We’re glad our office team was able to respond quickly and get someone to you within the hour.

It’s great to hear the technician handled everything efficiently, left the area clean, and got you back to normal without delay. We know how frustrating it can be to spend your days off trying to fix something, only to realize it’s time to call in a professional. We’re glad we could step in and take that off your plate.

Thank you for recognizing the value in the service and for choosing Caccia Home Services. We’re always here when you need us.

Beoordeeld met 5 van de 5 sterren

Caccia Plumbing

Prompt and profesional!

22 augustus 2017
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Antwoord van Caccia Home Services

Prompt and professional — that’s exactly what we aim to deliver every time.

Thank you for choosing Caccia Home Services and for taking a moment to share your experience. We’re always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Trust worthy Company

Very Professional Company. Great workers. Very respectful & honest.

22 augustus 2017
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Antwoord van Caccia Home Services

Being called trustworthy means everything to us — thank you.

We’re proud of our team for showing up professional, respectful, and honest on every job. That’s the standard we hold ourselves to.

We truly appreciate your confidence in Caccia Home Services and are always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Always great as usual

22 augustus 2017
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Antwoord van Caccia Home Services

That consistency is exactly what we strive for — thank you.

Hearing “always great” tells us we’re doing our job right. We truly appreciate your continued trust in Caccia Home Services and are always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Caccia plumbing are the only plumbers I …

Caccia plumbing are the only plumbers I will let work on the plumbing in my house. they've been doing work for me for 20 years. I once made a mistake of hiring another plumber ( not caccia) . and it was a mistake because I had to have Caccia come back and fix what the other plumber had done wrong.

22 augustus 2017
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Antwoord van Caccia Home Services

Twenty years of trust — that truly means a lot to us. Thank you for continuing to choose Caccia Home Services all these years.

We’re glad we could step in and make things right when you needed us. Fixing issues properly the first time is always our goal, and we take pride in delivering workmanship you can feel confident about.

Your loyalty and confidence in our team mean everything. We’re always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

The young man doing the work in our …

The young man doing the work in our home was knowledgeable about his work and did an excellent job. He was fast and did great work.

22 augustus 2017
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Antwoord van Caccia Home Services

We’re so glad to hear that. It’s great when skill and efficiency come together — knowledgeable, fast, and high-quality work is exactly what we aim to deliver every time.

Thank you for trusting Caccia Home Services with your home. We truly appreciate it and are always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Caccia Plumbing

Whenever we have plumbing issues Caccia is our first and only stop. Always knowledgable, professional and willing to go the extra mile for customer satisfaction.

22 augustus 2017
Review zonder uitnodiging
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Antwoord van Caccia Home Services

Being your first and only call is something we don’t take lightly — thank you for that trust.

We’re glad you consistently experience the knowledge, professionalism, and extra effort our team works hard to deliver. Going the extra mile for customer satisfaction isn’t optional for us — it’s the standard.

Thank you for continuing to choose Caccia Home Services. We’re always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Our home has been serviced by Caccia …

Our home has been serviced by Caccia for years, and we have complete faith in them.

22 augustus 2017
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Antwoord van Caccia Home Services

That kind of long-term trust means everything to us — thank you.

Knowing you have complete faith in our team after years of service is the highest compliment we could receive. We’re grateful to care for your home and will continue working hard to earn that confidence every time.

Caccia Home Services is always here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. He came by and helped sleuth out a mysterious leak in the garage. He didn't stop till he discovered that the leak was coming from a poorly sealed shower faucet handle two stories up!

22 augustus 2017
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Antwoord van Caccia Home Services

Now that’s a mystery worth solving. We’re glad our technician stuck with it and tracked the leak all the way back to the shower faucet two stories up — that kind of persistence makes all the difference.

Finding the true source instead of just treating the symptoms is what we aim for every time. Thank you for trusting Caccia Home Services to sleuth it out. We’re always here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Fantastic

On Time, Great Service

22 augustus 2017
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Antwoord van Caccia Home Services

Simple, strong, and exactly what we aim for — on time and great service every visit.

Thank you for choosing Caccia Home Services. We appreciate your trust and are always here whenever you need us again.

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