Smart showroom with the doors and windows clearly displayed. Very helpful staff, who answered all our questions. Very good service and willingness to accommodate our requirements. Impressed with th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent company, have used Caddy twice now for front and back doors and great both times. Great quality products and lovely, knowledgeable staff. I highly recommend and will use them again in the fu... Toon meer
Bedrijf heeft geantwoord
Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Toon meer
Bedrijf heeft geantwoord
We had the upstairs windows fitted over last few days by Sam at Caddy Windows. He was extremely professional, polite and worked tirelessly over the 2 days to ensure the work was completed well and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Contactgegevens
8 Enterprise Trade Centre, BS4 1UN, Bristol, Verenigd Koninkrijk
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Uitstekend
654 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
10/10
Great experience. Greg spent a long time going through the different options with me and gave lots of helpful advice. Scott did the installation and I was extremely happy and Craig made some extra changes to the handles on my request (he very kindly came along and did it in his own spare time) . Thank you to the whole team
5 maart 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Alice,
Thank you so much for taking the time to leave such a wonderful review. We’re thrilled to hear that you had a 10/10 experience with Caddy Windows.
It’s great to know that Greg provided helpful advice and guided you through all the options, that Scott’s installation met your expectations, and that Craig was able to make the extra adjustments to the handles — going the extra mile is something we always encourage our team to do.
Your kind words mean a great deal to the whole team, and we’re delighted that you’re so happy with your new windows and doors.
Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.
Warm regards,
The Caddy Windows Team
Beautiful door and window installation
From the start, J was very knowledgeable, friendly and happy to look at different options, which Instilled confidence in me for choosing their company, I thought this guy is professional, as I asked him lots of questions and he was able to reply with a confident knowledgeable attitude, he did not pressure which is what I like. The day of delivery was efficient S was very friendly, and it seemed he took pride in his work and enjoyed doing the job he was undertaking. It amazed me how it was all taken out very carefully. He installed the new door and window perfectly. I am very happy.
12 maart 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Max,
Thank you for taking the time to leave such a detailed and positive review. We’re delighted to hear that you’re so happy with your new door and window installation.
It’s wonderful to know that J provided knowledgeable, friendly, and professional guidance, answering all your questions without any pressure, and helping you feel confident in choosing Caddy Windows. We’re also thrilled that S delivered an efficient installation, took pride in his work, and ensured everything was handled carefully from start to finish.
Your kind words mean a lot to both J, S, and the whole team. We’re delighted that you’re pleased with the results.
Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.
Warm regards,
The Caddy Windows Team
Quality
From start to finish Caddy were exceptional. From Matt surveying and measuring to Ben and Sam installing the whole process was fluid.The quality of the bi-folds are excellent and look amazing. Thank you to Craig who visited to make sure I was happy with the installation. Well done 👏 👏 👏
4 maart 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Miles,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you had an exceptional experience from start to finish.
It’s great to know that Matt’s survey, followed by the installation from Ben and Sam, helped make the whole process smooth and straightforward. We’re also really pleased that you’re happy with the quality of your new bi-fold doors and how they look in your home.
Thank you as well for mentioning Craig’s follow-up visit — ensuring our customers are completely satisfied is very important to us. Your kind feedback will mean a lot to the whole team involved.
Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.
Warm regards,
The Caddy Windows Team
Amazing work
Amazing work — the engineer who came to install our doors did such a great job. The attention to detail around everything looks fantastic. Thank you so much!
5 maart 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Roma,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re so pleased with the installation of your new doors.
It’s wonderful to know that the engineer’s attention to detail made such a positive impression and that you’re happy with the finished result. Our team always takes great pride in delivering high-quality workmanship and making sure everything looks just right.
Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.
Warm regards,
The Caddy Windows Team
Great service
Arrived on time, quick and efficient installation despite the need to climb up and down a loft ladder to get to the site. Doors look great and work well. Thanks to Dan and Dan.
2 maart 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Adrian,
Thank you for taking the time to leave your review. We’re delighted to hear that you were pleased with the service and that Dan and Dan delivered a quick and efficient installation — especially with the added challenge of accessing the site via a loft ladder!
It’s great to know the doors look fantastic and are working perfectly. Our team always aims to complete installations safely, professionally and with minimal disruption, so your feedback is very much appreciated.
Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.
Warm regards,
The Caddy Windows Team
Had 3 windows supplied & fitted by…
Had 3 windows supplied & fitted by Caddy windows. From start to finish had excellent service. They were very well & mess was kept to a minimum. The boys cleaned up very well after they had finished & were very experienced, friendly & helpful. Would definitely use them again.
27 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Tracey,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you received excellent service from start to finish and that you’re happy with your new windows.
It’s wonderful to know that the team worked neatly and efficiently, keeping mess to a minimum and leaving everything clean and tidy once the installation was complete. We’re also pleased to hear that the fitters were experienced, friendly and helpful — we always aim to make the whole process as smooth and stress-free as possible for our customers.
Thank you again for choosing Caddy Windows.
Quality Windows & Doors
Trusted Across Bristol Since 1984
Warm regards,
The Caddy Windows Team
Sales man was very helpful and fitters…
Sales man was very helpful and fitters did an excellent job, very clean and clear instructions on use.
25 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Bruce,
Thank you for taking the time to share your experience. We’re delighted to hear that you found our sales team helpful and informative, and that you were pleased with the quality of the installation carried out by our fitters.
It’s great to know the work was completed cleanly and that you received clear instructions on how to use your new windows or doors. We always aim to make the whole process as straightforward and stress-free as possible.
Thank you again for choosing Caddy Windows.
Quality Windows & Doors
Trusted Across Bristol Since 1984
Warm regards,
The Caddy Windows Team
Fast and efficient
Fast and efficient
Quality windows an door at faction of price of others that we were quoted.
Cleaned up afterwards on both days which is always a bonus
Overall job well done .
If asked to recommend a friend who was after windows wouldn't hesitate to say give Caddy a call
19 februari 2026
Review zonder uitnodiging
Window fitting
Had a new front window fitted by Dan. Very good service. Punctual and polite, and the work was done to a high standard. All contacts with Caddy from initial survey were very good.
17 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Jon,
Thank you for taking the time to leave your review. We’re delighted to hear that you’re pleased with your new front window and that Dan provided punctual, polite, and professional service.
It’s also great to know that all your interactions with Caddy Windows, from the initial survey onwards, were positive. We take pride in delivering high standards of workmanship and excellent customer service at every stage, so it’s wonderful to know this was reflected in your experience.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Good quality windows and doors
I recently had 2 doors and 3 windows fitted by Ben and Sam at Caddy Windows. The doors and windows are great quality and were well fitted. Ben and Sam were polite, conscientious and tidy. A few little issues were dealt with quickly and I was very happy with the work.
11 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Mr Randall,
Thank you for taking the time to leave your review. We’re delighted to hear that you’re happy with the quality of your new doors and windows, and that Ben and Sam made such a positive impression with their politeness, conscientiousness, and tidiness.
We’re also pleased that any minor issues were resolved quickly to your satisfaction — our team always aims to ensure every installation is completed to the highest standard. Your kind words mean a great deal to all of us.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Great Caddy
A genuine window company who I could trust. Took time to ensure my new composite door and arched frame were exactly how I wanted them. Price reasonable too. The fitters were polite, professional and efficient whilst I liked the fact that all representatives came to my home in logo'ed company vehicles unlike the self-employed sales and fitters many other window companies use. Recommended.
13 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Alan,
Thank you for such a thoughtful review. We’re delighted to hear that you felt you could trust us throughout the process — that really is at the heart of how we operate as a company.
It’s wonderful to know that we took the time to ensure your new composite door and arched frame were exactly how you wanted them, and that you were pleased with the pricing too. We’re also glad our fitters’ professionalism and efficiency made a positive impression.
Your comments about our branded company vehicles are especially appreciated. As a long-established, family-run business, we believe in having our own dedicated team representing Caddy Windows at every stage.
Thank you again for your recommendation and for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Installation of my windows and back…
Installation of my windows and back door by both Dan's was amazing. They also left no mess and vacuumed every day when they finished. I would highly recommend.
6 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Christina,
Thank you very much for taking the time to leave such a lovely review. We’re delighted to hear that the installation of your windows and back door by Dan and Dan was such a positive experience.
It’s wonderful to know that their workmanship met your expectations and that they took the time to leave everything clean and tidy, even vacuuming at the end of each day. We understand how important it is to minimise disruption in your home, so it’s great to hear that this stood out to you.
Your recommendation means a great deal to both Dan and Dan, and to the whole team here at Caddy Windows.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
We have a new door!
The fitter Scott came on time and began work straight away. He put down a protective sheet, fitted the new door - making sure any gaps were properly filled - and cleaned everything up really well when he had finished. He explained clearly to us how the new door worked and locked and gave us the new keys.
We were very impressed with his skills and attitude. We would be happy to recommend both him and Caddy Windows.
9 februari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Patricia,
Thank you for taking the time to share your experience. We’re delighted to hear that Scott made such a positive impression and that you’re happy with your new door.
It’s wonderful to know that he arrived on time, worked efficiently, ensured everything was properly fitted, and left your home clean and tidy. We’re also glad he took the time to explain how the door works and handed over your new keys clearly.
Your kind words and recommendation mean a great deal to Scott and the whole team.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Caddy has a great team through the…
Caddy has a great team through the whole process, from initial query through to survey, then booking, and installation. Significantly better priced than other quotes we received.
19 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Jonathan,
Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with our team throughout the entire process, from your initial enquiry through to survey, booking, and installation.
It’s also great to know that you found our pricing significantly better than other quotes you received, while still delivering the level of service you expected.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Top Marks. From first contact with Caddy…
From first contact with Caddy everything has been brilliant, I phoned, the next day Greg and new recruit Joe came measured up, without the “ special offer “”price rise due” or “phone the manager “ CRAP they listened to what we wanted gave us some good advice and a sensible price compared to other companies.
When installation was arranged Ben and Sam arrived early morning started work hardly stopped for cup of tea all day, same next day, job completed by afternoon, all clean tidy hardly any disruption at all, just brilliant. Can’t praise Caddy Windows enough. Thank you all. Clive
21 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Clive,
Thank you for taking the time to leave such a fantastic review. We’re thrilled to hear that your experience with Caddy Windows, from the initial measurement with Greg and Joe through to the installation by Ben and Sam, was so positive.
It’s wonderful to know our team listened to your requirements, provided helpful advice, and delivered a quick, clean, and efficient installation with minimal disruption. Your kind words mean a great deal to everyone involved.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Great work and service
Great work and service. Rick and Jamie were fantastic!
23 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Jessica,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Ricky and Jamie provided fantastic service and that you’re happy with the work completed.
Your kind words mean a lot to our team, and we’re thrilled that we could deliver a positive experience.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Composite Front Door
Quick to come up with the design that was wanted and obliging to changes once the proposed design was assessed in situ. Discount for full payment up front. Installation delayed by manufacturing, but the colour and design chosen always hinted at taking longer than planned. Final installation quick and straightforward. Very pleased with the service and overall final product. Certainly planning to contract Caddy Windows for some future works.
14 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Keith,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you were happy with the design process and that our team were able to accommodate your changes quickly.
We appreciate your understanding regarding the slight delay in installation, and it’s great to know that the final fitting was straightforward and that you’re pleased with the overall result. Your kind words and trust in us for future projects mean a great deal.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
Dan and Dan from Caddy Windows…
We had Dan and Dan from Caddy Windows to come out and install our front windows and glass patio door. They have done an amazing job. They were punctual very efficient and they left everything nice and tidy. We are so satisfied with the job they have done. Thank you very much.
14 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Andrea,
Thank you for sharing your experience with us. We’re thrilled to hear that Dan and Dan made such a positive impression and that you’re so satisfied with the installation of your front windows and glass patio door.
It’s great to know they were punctual, efficient, and left everything tidy – our team takes pride in delivering high-quality workmanship with minimal disruption. Your kind words mean a lot to all of us.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
We managed to pick the coldest days of…
We managed to pick the coldest days of the year so far but Craig was brilliant got the windows fitted quickly so we didn’t freeze to death not sure about him. This is the third job by Caddy Windows have been first rate every time
5 januari 2026
Review zonder uitnodiging
Antwoord van Caddy Windows
Thank you for sharing your experience with us.
We’re delighted to hear that Craig was able to fit your windows quickly, even on the coldest days of the year! It’s always our aim to ensure installations are efficient, comfortable, and stress-free, so it’s wonderful to know he delivered on that.
We’re also thrilled that this is your third project with Caddy Windows and that we’ve consistently met your expectations. Your continued trust means a great deal to us.
Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.
Warm regards,
The Caddy Windows Team
We experienced a number of issues...
I feel this company very much reflects “you get what you pay for”. While they were a cheaper option, we experienced a number of issues throughout the process.
This location says I am based in US but I am travelling whilst posting this. I am based in Bristol, UK.
On the day of installation, they left deep scratches in our wooden flooring. Several parts of the windows were also not fitted correctly, which led to ongoing window issues — although to their credit, these were addressed within a week each time.
However, repeated visits to our property to fix ongoing problems shouldn't have occurred in the first place.
Additionally, the gaps between the walls and the wooden frames were not filled with expanding foam, resulting in noticeable draughts. The windows were also finished with large wooden skirting boards, which look quite odd. We were told this was standard practice for their installations, but it appeared more likely that this was done to cover holes that were too large after the previous windows were removed.
7 januari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi BB,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you experienced issues during the installation, although we’re pleased that all reported matters were resolved promptly.
Regarding the timber architraves, when replacing original timber windows with modern uPVC frames, the surrounding voids are often larger. The new windows cannot be made bigger to fill these, as this would cause the frame and glazing to sit behind the external building structure. Timber architraves are therefore used to finish the internal reveals, and the ones installed match those displayed in our showroom.
Kind regards,
Caddy Windows
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.