Campbells Prime Meat Reviews 

I placed an order for a specific product but was limited to a minimum order value for free delivery. They then wrote on the day of dispatch to advise that the product wasn't available. Very disappointed. Will not order from them again.

We took advantage of an on line offer from Campbells Steaks, and so based on reviews, we thought we would give this on line butcher a try. Sadly, we found them very disappointing.

We buy and cook rib eye steaks regularly, from farm shops, independent butchers and some supermarkets, so we know a good rib eye. Ours from Campbells, were not good rib eyes.

On unpacking the chiller box, which arrived promptly by DPD and was suitably chilly, the steaks looked unattractive and "squashed" as they had been vacuum packed.

They did regain some depth once unpacked and allowed to rest, but they were still thinner than we would normally purchase when we choose the cut.

We cooked them exactly as we would every other rib eye, allowing for tge slightly thinner depth, and although they looked good once cooked, we both found they had no flavour. None at all. We could have been eating any type of steak and certainly not a prime cut rib eye steak, selling at a premium price.

Despite subsequent discount offers from Campbells, we will not be placing any more orders.

Great produce , Fantastic service Not first time we've used Campbells , Five star

Delivery did not arrive. No customer service!
Tracking for package also did not work - DPD stated post code was incorrect.
Customer Service do not respond to requests for help.
There are better and more ethical suppliers out there. Seems company was taken over by a larger one. Clearly customer service is not on their agenda. AVOID this company.

The response asking me to write to their address at info etc etc is ridiculous. I had already written to that address and received NO REPLY.

The order number was Order CPM-58458

Unfortunately the meat didn't arrive... Which is inconvenient especially at Christmas time .... However the customer services were quick(ISH) to respond, but no support at weekend if your expecting a Saturday delivery . They have said they are arranging a refund , hopefully that comes. We have places another order for Xmas week so I have we everything crossed that it turns up when it's supposed too

We ordered two lots of the Lorne Sausage and am afraid to say it was appalling. Full of gristle, I mean you had to spit it out, and tasteless. I had the same sausage in 2020 at a friend’s and the difference in quality is dramatic…..would not recommend it at all !

I have been getting my butcher meat from campbells for several years now, after a while I joined their "gourmet club", which gives me a free box worth upto £120 with every £690 spent, this worked ok for a couple of months, then the "progress bar" dissapeared and there was no way of knowing if I was due a free box, so i messaged, and got my " free box" with my next order, next time I asked, I was too late, then again the same, this went on for months, then I asked if I could have my free box delivered with my next order, yes, but it didnt turn up, was told I would have to ask for it again before my next order, for it to be sent with that, I am now due something like 3 free boxes, 1 of which should have been sent with my last order, I will now have to wait til my next order and ask again at least a week before its due.
Their excuse is that the "progress bar " is not working and their team has been working on it and it shouyld be fixed soon, it has not worked for nearly 3 years now, so what are the chances.
I will be making sure I get my missing free boxes then ending my subscription and going else where

Quality has fallen & prices doubled in last few years. I ordered based on quality of goods when working in a commercial kitchen. First couple of orders were excellent. But now rapidly went downhill. Too much gristle & fat, even in basic sausage & burgers! Go to your local butcher.

The scotch pies tasted more like offal ,all four of us had to put them in the food waste.

Really disappointed, steak lorne should be called gristle lorne. Never seen steak lorne/slice with quite so many large chunks of gristle and fat which doesn’t cook down.

Black pudding full of strange strips of gristly inedible white stuff, not fat.

Sadly both are going in the bin, shame as the flavours are really nice but it’s just inedible with so much gristle

In terms of buying from Campbells they were great rearranging my delivery. But the packaging is awful - so much I had to just throw in the waste, not recyclable or biodegradable.
And I’ve just defrosted some of the sausages for dinner - was excited for good quality sausages only to see they’re ONLY 32% pork!!!!! That’s worse that cheap bangers from the supermarket. Won’t be buying again.

We spent around £80 on meat, different types of sausages, burgers, and breakfast items, and the quality is absolutely lousy. Complete waste of money, won't be buying again.

We haven't tasted any thing up to now, Scotch Pies, a Pork Shoulder and hefty chops and a black pudding I couldn't resist but looks great. Incredibly well wrapped and delivered by DPD (they let the side down by delivering to neighbour as couldn't see the prominent two-way video doorbell. We live above retail premises) Campbell's though great service couldn't be better also less delivery charge the more I ordered

very impossible to get any answer from customer service, no one replies! and to make worse, the product quality was not fresh at a.

Short Order and Poor Service

Delivery date was unclear, two items are missing and everything overpriced.

Unbelievably good value for money. High quality products, quick delivery and a very dedicated customer service team.

Unfortunately my delivery wasn't able to be delivered on the date requested due to unforseen issues they gave me alternative date unfortunately it didn't suit I emailed explaining this and a full refund was given
They dealt with this in a timely manner and I will not hesitate to order again. as I have done in the past as great products and great prices

I've ordered from a few Scottish butchers and this is by far the worst.
Absolutely no difference between the steak LORNE and the Ayrshire LORNE..never had so much gristle in sausages,just terrible.
The mini steak pies weren't much better,don't know why they bothered with the freeze bags as there was enough salt in them to preserve an Egyptian mummy for another few centuries..I'm quite capable of adding salt myself if needed.
I haven't got around to trying the mince pies yet..🙄
Totally disappointed in Campbell's and a complete waste of money.
Mince pies had little filling and lots of gristle..just dog food in pastry and offal they're selling !
Seems like they're not too bothered as they don't even answer these reviews

arrived on time very well packaged, the meat looks amazing, have used before and always pleased. You know where the meat comes from which is very important these days

I did not receive my order until now. I was told to reach out to the courier. No proper communication whatsoever. No products so far.