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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was initially hesitant due to some of the negative comments on here, but my transaction was flawless. Had a large gift card I wanted to sell and therefore had to go through ID verification.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been using Cardyard for a while, mostly for Amazon as it's one of the few ways of making a saving, but havent had a reason to write a review. On a recent transaction it turned out one of the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Joke Website After completing my 1st purchase 10 minutes later received this email as follows Thank you for purchasing e-codes from Cardyard. In order to process your purchase we just need a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

241 reviews

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3,7

Alle reviews

(241)

29 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Don't get disheartened by some negative reviews

I was in 2 minds, as not all reviews about CardYard are positive. I read the negative ones, and realised that some have written their experiences prematurely (as CardYard resolved the problem eventually). I ventured into buying an expensive Swarovski card - and boy I didn't regret it! Worked instantly, saved me 17% and made me and my fiancee super happy!

My conclusion - the reason there are negative reviews is because this line of business is tricky - involving people's ethics and trustworthiness (i.e.
those who sell their cards to CardYard). Still, it seems that CardYard provide guarantees to us consumers irrelevant. Many thanks CardYard!

21 november 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Thanks for overcoming your reservations Johnny and buying a discount gift card from Cardyard, and then leaving your thoughtful review which I really appreciate. We have been trading over 7 years and have more than 90,000 signed up members. As you say, we provide guarantees to buyers, but in a very small number of cases there is an issue due to problems with the seller, and a small percentage of the buyers in these cases decide to leave a negative review (and some of these are fraudsters anyway). Best wishes to you and your fiancee Johnny, and good luck!!!

Beoordeeld met 5 van de 5 sterren

Great Place, Would Recommend

Had a £50 Amazon Gift card as part of a gift but felt that it would have been better to swap for cash.

I came across Cardyard & at 1st wasn't keen on waiting for 2 weeks but had no other choice.

Had a bit of trouble due to my contact details but luckily I managed to get it all solved.

I would defiantly recommend this site

5 oktober 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

I'm glad you were able to resolve the contact detail issue, and thanks for taking the time to leave a review and for your recommendation. Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Pleasantly surprised

Initially I was very nervous about using this service. Selling gift cards is a horrendously risky process as you never really have any proof of where your money has gone should things go awry. Overall I am extremely happy with Cardyard, they purchased my gift card at a fair price and paid me promptly once the quarantine period (a necessity for the buyers protection) had elapsed. Will definitely be using again, highly recommended for those unwanted gift cards.

28 september 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

I so pleased you persevered despite your concerns Craig. We can only exist if we look after people and the value on their gift cards, and we appreciate your understanding of the quarantine period. Thanks for your recommendation and we look forward to seeing you again soon on Cardyard.
Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Excellent service.

I had an unwanted Amazon voucher that I wanted to change for cash. I found this site and it was very straightforward to use. I just had a code, so they needed to go through some security checks before paying me – it all happened very smoothly and I was kept informed of progress at each stage. I recommend them highly and will certainly use them again.

22 september 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Many thanks for taking the time to leave your review Mark. I'm glad to hear you had a good experience on Cardyard, and thanks for your recommendation. We look forward to seeing you on Cardyard again soon.
Kind regards, Mike

Beoordeeld met 1 van de 5 sterren

SHAM CARD, SHAM SITE

I purchased a 'all for one' restaurant card from this website. I went to use it in one of the restaurants and to my absolute embarrassment, it did not work. Not one, but THREE times it was swiped and did not work each time - i was given the receipts each time to show this. It simply would not go through. When i contacted cardyard, the manager Demi, very helpfully told me the card is valid with credit on, despite me sending the receipts all saying 'void', 'void', 'void'. She then stated that i would need to post it back to her - i would need to pay for this of course, they would re-advertise it to another poor unsuspecting soul who will once again endure the embarrassment of it not working, and once they've fooled another person, ONLY THEN, will they refund me the money, TWO WEEKS after it has been sold?! Absolutely SHOCKING customer services, expect nothing less of a sham website clearly.

25 juli 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

We look forward to receiving your returned giftcard Sarah. Its important to understand we are separate from the retailer that issued the gift card, so we have to fund our service from our own activities.
Edit 22 Aug: Hi Sarah, it is nearly a month later and you still haven't returned the card but I see you have continued to make purchases from our website.

Beoordeeld met 5 van de 5 sterren

Purchase Was Smooth

Just purchased £35 worth of xbox gift cards. I was skeptical at first after seeing a few negative reviews but I signed up made the purchases. The first order was for a £10 code took 1 hour worked fine second order was for a £10 and a £15 code received them within 5 mins both worked great no hassle will purchase again

21 juli 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Thanks for your review Dan and for seeing through the purchase despite your reservations and I'm glad it all worked well for you. We look forward to seeing you on Cardyard again. Best wishes, Mike

Beoordeeld met 1 van de 5 sterren

Be very careful when buying gift cards…

Be very careful when buying gift cards from here. There are lots of scams, I purchased a £100 Amazon gift card from Cardyard to find out it had already been used. It then had to prove to Cardyard that I had not applied it to my account and not used it elsewhere. I had to get Amazon involved and fortunately for me it had been used a few days before I purchased it so they agreed to a refund after a lot of work proving it was a scam.

14 juli 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

We provide an excellent service Chris. You raised an issue at 5.06pm, and were refunded by 2:15pm the next day, beating your own request for resolution in 24 hours. You had purchased a discount gift card from a member of the public who we were able to see was up to no good. We protected you, and refunded you, all within 5 business hours.
When you purchase discount gift cards from Cardyard, you benefit from cost savings, but that comes from a small risk the gift card won't work. We provide a service to mitigate that risk and many thousands of people come to us for those savings and work with us when there is a problem. You were unfortunate this time, but I see you have benefited from our service before without issue and saved money shopping with a discounted gift card.

Beoordeeld met 5 van de 5 sterren

Brilliant service

I had a Halfords vouchers over £150, I sold to CardYard for just a little less - I wasn't going to use it so was grateful for anything! Very wary at first, as new to this, but everything went perfect! The card was uploaded and sold within 3 weeks, the expected date did change as it didn't sell straightaway, but the funds went in my bank on the promised date! Will definitely use again if I ever have any unwanted/unsellable gift cards! Thank you

30 juni 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

and thank you Laura for your review of Cardyard. I'm glad you came to our site to offload your unwanted gift card and good to hear it went smoothly. Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Good service

Sold a good number of unwanted giftcards and not had any issues so far! Highly recommend this service if you have any unwanted gift cards to sell, they have good rates for this kind of service and are very reliable.

4 juni 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Many thanks for taking the time to leave this review Ela, and thanks for recommending our service.
Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Good product, good service; pleasant experience

I've saved a lot of money using this discounted gift card service. Once in a while a gift card code is not valid. Most of my issues with invalid codes have been with Adidas cards, in which case you contact them over chat and they refund you without hassle. Once they even proactively messaged me to say 'hey, did you use this code yet?' - to ensure I got my money's worth. Turns out the code was indeed not valid, and they refunded my money promptly.
Overall a good product, good service and a pleasant experience. Look forward to buying more cards in future :)

26 mei 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Thanks very much for your review and I'm very glad you had a good experience with Cardyard and thanks for sharing it. Kind regards, Mike

Beoordeeld met 5 van de 5 sterren

Great concept and so easy to use

Great concept and so easy to use. Sold two cinema vouchers with so much ease. Slight problem with payment but totally my fault and resolved in a matter of minutes - amazing customer service experience. Looking forward to using Cardyard again.

13 mei 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Thanks so much for your review Tim, and we look forward to seeing you on Cardyard soon.
Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Essentially free money

Save a bit of money for absolutely minimal effort. Will certainly use this again!
Also the delivery process after purchasing was a few minutes (maybe even just seconds) into my inbox.

1 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, I sold my unwanted voucher and received the payment without any issues

30 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not Trustworthy

Sold a voucher to them and payment was due 2 weeks after sale. They bought the card and it says payment will be made on March 15th in my account. Well that's been and gone and no payment or contact from them at all and obviously my gift card has been spent. So basically this is just a scam

16 maart 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

This is not a scam. We pay thousands of people a month. We asked you for ID Reem, but you hadn't provided it. It's much easier if you contact us by chat or email rather than conducting business through Truspilot. This matter was resolved the same day and you received full payment for your gift card.

Beoordeeld met 1 van de 5 sterren

Amazon Voucher Fraud Vulnerability

This is my second time selling with Card Yard and unfortunately I was a victim of fraud using their service the second time round.

I listed a £50 Amazon voucher which was sold almost immediately. Unfortunately however, Card Yard contacted me once purchased stating the buyer reported the voucher as already redeemed. This was impossible as I had only scratched off and revealed the card number to list on Card Yard (nobody else had access to this information).

I challenged Card Yard on this stating that surely they had checked the balance of the card before selling on (as stated as one of their due diligence checks on their website), therefore proving the card was only redeemed after purchase. They responded they don’t carry this out for Amazon vouchers, as once redeemed you can’t sell them on (this makes you wonder why they allow the selling of Amazon vouchers in the first place when the seller is wide open to fraudulent purchases).

They claimed the buyer had sent them proof the card had not been redeemed against their account (presumably using a screenshot of the email used to purchase the card), equally they have no evidence to show the buyer hadn’t simply used the card elsewhere on another account, claimed it was redeemed and then asked for their money back.

There is literally nothing in place to stop buyers purchasing Amazon vouchers, redeeming them against a friend’s account, sending a screenshot of their own account (showing nothing has been redeemed) and then asking Card Yard for their money back - leaving you without your voucher or your money. I did raise this vulnerability with Card Yard and unsurprisingly they didn’t respond.

Card Yard were no help at all, and just said “contact Amazon”. Amazon won’t refund the money even if you still have the card, packaging etc. unless you have the original store receipt (but why would you if you have been gifted a voucher?) and in the interests of GDPR, will not disclose the email address it has been redeemed against.

So I’ve effectively lost £50 using Card Yard’s service, which I was drawn to in the hopes their platform was secure and had appropriate seller protection in place. Unfortunately however, in the instance of Amazon vouchers, there is no seller protection in place, and Card Yard are effectively relying on the goodwill of buyers to not redeem your card elsewhere and claiming it’s already used.

Therefore these vulnerabilities make it no safer than eBay, Gumtree etc. so don’t be fooled. Any fraudsters out there hoping to make easy, unchallenged money - this is it!

5 maart 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

This reviewer received full payment for their card. They left an identical review on reviews.co.uk and we responded in more detail on that platform.

Beoordeeld met 5 van de 5 sterren

Excellent

These guys are providing an excellent service. I was a little nervous about the process of selling vouchers but needn’t have been. The timelines were very clearly explained and payment was on time and as quoted. The rate offered I think is also very fair. I will definitely be using again.

31 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Utter waste of time

Just gone to check the credit to my account will be honoured 2 WEEKS after I sent my voucher in, there is a new statement with a new date ESTIMATE TIME OF SALE another 2 weeks...

So misleading, website is not clear at all that I will be waiting around for someone else to buy the voucher. Clearly if the voucher is still on the books then can't have very much traffic to the site in the firs place.

What a waste of time, dont even bother spending the time making your account, sending the voucher etc

26 januari 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

When you list a card on Cardyard, you are given estimates for how long on average it takes to sell the card, and how long the last card has been on sale. You cancelled the sale of your card within these timescales. What do you plan to do with the card now Abi?
We have tried contacting you Abi and would like to know how we can improve the website to make it easier to follow the information provided. We've made many improvements recently and we believe the information is consumable, but we always welcome feedback.

Beoordeeld met 5 van de 5 sterren

Excellent…sold a £250 E-card and…

Excellent…sold a £250 E-card and received the money £215 into my account a day early. Superb.

19 januari 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

Thanks for working with us to sell your e-card, and thanks for taking the time to leave a review. Best wishes, Mike

Beoordeeld met 5 van de 5 sterren

Great service

Received a gift card that I had no use for, thought I would try and sell it on card yard. I was a little nervous at doing so with the limited reviews online and the fact this was what I consider to be a considerable amount of money (£300).
After jumping through a few hoops, sending details, photos, photo id etc everything went perfectly smoothly. Money was in my account 2 weeks after they sell the voucher exactly as explained. Great company. Will be using again.

6 januari 2022
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

I'm glad you overcame your concerns and trusted Cardyard to sell your gift card. Thanks for working with us to sell it, and I'm very please to hear you will be using us again.
Best wishes, Mike

Beoordeeld met 1 van de 5 sterren

4 Months and still not received money…

4 Months and still not received money for a redeemed Amazon voucher. Voucher was redeemed by the buyer and then Amazon closed buyers account before they could use it. How is this my problem! Now they say buyer can claim the value from Card yard and card yard claim it from me. I already lost £400 giving you my voucher without getting money for it and now you saying you will take £400 from me too over and above? This place is a joke! AVOID

22 december 2021
Review zonder uitnodiging
Logo Cardyard

Antwoord van Cardyard

We were able to resolve the issue with your gift card and you received full payment for it. Best wishes, Mike

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