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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic service, absolutely amazing chocolate.if you want to gift some one specially these make a perfect gift ot just a amazing self Gifty

Beoordeeld met 5 van de 5 sterren

These chocolates were a special birthday gift. I was told that they were absolutely amazing. I ordered the vegan collection and she was extremely impressed with the flavours, colour's and quality.

Beoordeeld met 5 van de 5 sterren

Caramel kiss brownie heart was honestly probably the most delicious thing I’ve ever eaten! And it looked beautiful too. It wasn’t cheap but it was definitely worth it!

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates purchased as a Christmas gift. The colours were vibrant and looked like little baubles. The recipients were delighted. I ordered with a delayed delivery date and they were dispat... Toon meer

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Banketbakkerij
  4. Dessertwinkel

Geschreven door het bedrijf

CassPea is a brand that crafts artisan hand-painted chocolate bonbons. Each bonbon creates a fun experience and evokes a sense of creativity and wonder. In CassPea we are convinced that high-level food can be inclusive and fun to enjoy anytime and anywhere. We are a luxury chocolate branch that stands out by our unique chocolate designs, fun and delicious flavours as well as our colourful and playful packaging. CassPea chocolates are the perfect gift for any occasion and location. We ship across the UK as fast as next day delivery. We also permit our guests to select their shipping date so that they can make their purchases for all their events in one sitting. CassPea also specialises in developing personalized experiences for special events, be it wedding, christening or other. We have worked for years to develop techniques that allow personalisation on a large scale. We have developed a software that permits you to design your own chocolates directly on the website. This makes ordering a personalised chocolate as easy as ordering one of our prebuilt boxes.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Love these chocolates!

Love these chocolates, such quick and efficient delivery and the chocolates themselves taste better and look better than I ever could have imagined. Loved all the different flavours though blackberry cheesecake was a particular delight.

7 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We loved these!

We loved these, and everyone we gave them to as gifts loved them too! Apart from being really tasty, the presentation really is amazing - the boxes are beautiful and the chocolates are really unique in appearance. And the flavours are really awesome. They make a lovely gift.

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great looking chocolates in a fantastic…

Great looking chocolates in a fantastic presentation box. An ideal gift. A good enough selection, although a couple of them were not what I ordered, but not enough disappointment to take off a star. Expensive, but ordered as I had a code from the wonderful SciManDan.

25 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not receive chocolates

Did not receive chocolates. No response to request for refund.

20 december 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hello Mike, I'm so sorry about this. I have reached out to you via message. If you don't receive it, please contact us at info@casspea.co.uk

Beoordeeld met 2 van de 5 sterren

The chocolates look amazing, but

The chocolates look amazing, and from the initial flavours I tried, tasted great, until I bit into the passion fruit, blood orange and guava flavoured chocolate to discover it filled with mould, needless to say the remaining chocolates were therefore thrown away. so overall a disappointing experience for what was an expensive box of chocolates at £67.00.

26 december 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hello Fiona,

I'm so sorry you had this experience. It's never pleasant to eat something that is not quite right.

When did this happen? I see your order was placed on the 18th of November. We reccomend our chocolates are consumed within 2 weeks. Our shelf life is longer than that, however as we don't know how they are kept, we can not guarantee a much longer shelf life.

Our chocolates are made artisanal and we do not add any preservatives to keep them as fresh and great tasting as possible.

Best,

Enrique

Beoordeeld met 5 van de 5 sterren

My go-to for sweet gifts!

Second time ordering 2 large boxes and have had a lovely experience. Look and taste absolutely amazing and works as a perfect gift!

Main really bad issue is the incredibly difficult task of not eating them yourself before you gift them.

Pro tip:
Get a small box for yourself.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing and creative

Have ordered these amazing chocolates many times. Always my go to for a gift too. Everyone I gifted these to said they tasted and looked absolutely amazing. They have brilliant customer service and respond to queries super quick too.

22 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!

The chocolates are lovely, the presentation of the chocolates is second to none and the customer service is fantastic! The chocolates were well packaged so they arrived safely. Enrique answered my emails promptly and even sent another box of chocolates out to me the same day when a few of the chocolates I received weren't the ones I'd chosen. I really recommend Casspea!

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These have to be the best chocolates I…

These have to be the best chocolates I have ever tasted! Each bite was bursting with amazing flavours! You can tell they care about what they do as it’s all hand crafted and packaged absolutely amazingly! It came with 2 cold packs so that the chocolates don’t melt! We had a hiccup with our order but Enrique resolved the issue within a heartbeat and sent us a replacement box which arrived the next day! I will definitely be ordering from here more often! The chocolates and customer service I got from them is the best! I will remain a loyal customer to them!

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Chocolates looked cool but all tasted…

Chocolates looked cool but all tasted the same. No flavour card provided either so I had no idea what I was meant to be tasting. Style over substance 100%, won't be buying again

13 april 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Dear Ann, I'm sorry that your experience with our chocolates was not a positive one. I'm sorry that we couldn't satisfy your needs. We always strife to please as many people as possible, but we know that's not possible.

As per our emails, I can understand that you are upset that we were unable to refund you becuase of a preferance in flavour. Had the chocolates arrived in poor condition, we would have happily refunded your purchase. We hoped you'd understand that as a small busines we can't give refunds if someone doesn't like the product. So long as the product arrived in a safe and good condition, which it did.

Best,

Enrique

Beoordeeld met 5 van de 5 sterren

Amazing chocolates and lovely company

I ordered 3 boxes of chocolates as gifts when I saw this company on Instagram. When they arrived, a few of the flavours of chocolates I had chosen were missing and there were doubles of others. I didn’t mind too much as the chocolates were beautiful and all the flavours sounded amazing anyway. I flagged this with the company via their website and a box arrived this morning replacing the whole order with the correct chocolates. Thank you - I am so grateful to the company for doing this. The chocolates taste absolutely amazing and each one is like a piece of art. Such interesting flavours and some of the nicest chocolates I’ve ever tasted! Will 100% be ordering from CassPea again :)

5 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful gift

These have to be some of the most beautiful chocolates I've ever seen! Look so much higher than the cost and I'm sure that my mom will be thrilled when I gift these (especially as my mom is coeliac so can't have most chocolate but this box is fully gluten free). I contacted the company to let them know not to include any alcohol or banana flavour and they were super quick to respond to me. Upon arrival of the chocolates, I can see that they had taken my request on board and only included gluten free chocolates without alcohol or banana. Thanks so much!

19 maart 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hi Rosie, I'm so glad you were happy with the chocolates!!! We hope that your mum loves them so that she can keep having some yummy GF chocolates. We are always experimenting with new flavours so please keep checking for exciting new products. 😀😀

Beoordeeld met 5 van de 5 sterren

Brilliant beautiful chocolates

Brilliant chocolates were beautifully packed and always on time. They’ve made gorgeous presents for friends who adored personalized handmade chocolates.

12 december 2023
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hi Frank,

Thank you so much for your review and continued patronage!! We hope to see you soon. We will be launching some amazing new products in the next month or so. We hope you get to try them 😀😀

Beoordeeld met 5 van de 5 sterren

B e a u t i f u l !

Been looking for a special chocolate for a little while now and I’m so glad I found this company. You can clearly tell how much love and experience goes in to these chocolates, and they’re beyond delicious! Very happy with everything overall, including the quick delivery too!

8 november 2023
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

I'm delighted to hear that you found the special chocolate you were looking for and had such a positive experience with the company. Enjoy those delicious chocolates, and here's to many more sweet moments! 🍫😊

Beoordeeld met 3 van de 5 sterren

I didn't get all the chocolates I ordered

Three boxes ordered. I chose the flavours for each. All three had boxes had some flavours missing and replaced with flavours I did not want. Also the invoice was not itemised. Disappointing but they did look lovely.

20 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Above and beyond

I purchased a box of Casspea chocolates for my husband's anniversary gift and sadly they arrived completely destroyed by Royal Mail. I contacted Enrique who was horrified and couldn't have done more to ensure that I received new ones as soon as possible. Further issues with Royal Mail meant the second batch were not going to arrive in good time, so Enrique arranged for them to be hand delivered. They were packaged safely with ice packs to ensure they lasted the journey in this heat! Thank you very much! The chocolates and customer service is fab and I recommend.

9 september 2023
Review zonder uitnodiging

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