CassPea Chocolates Reviews 

74
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used this company a few times now for my event gifting and the chocolates are so delicious and look stunning. Great customer service too.

Beoordeeld met 5 van de 5 sterren

There are a lot of hand painted artisan chocolates out there but CassPea are the best in my experience. Flavour, aesthetics and presentation are of the highest quality. It’s actually hard to cross the... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates purchased as a Christmas gift. The colours were vibrant and looked like little baubles. The recipients were delighted. I ordered with a delayed delivery date and they were dispat... Toon meer

Beoordeeld met 5 van de 5 sterren

I discovered this chocolatier a short while ago and bought a box out of interest; they went down very well. So I bought some more as gifts, which have also been much appreciated judging by the thank... Toon meer

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Banketbakkerij
  4. Dessertwinkel

Geschreven door het bedrijf

CassPea is a brand that crafts artisan hand-painted chocolate bonbons. Each bonbon creates a fun experience and evokes a sense of creativity and wonder. In CassPea we are convinced that high-level food can be inclusive and fun to enjoy anytime and anywhere. We are a luxury chocolate branch that stands out by our unique chocolate designs, fun and delicious flavours as well as our colourful and playful packaging. CassPea chocolates are the perfect gift for any occasion and location. We ship across the UK as fast as next day delivery. We also permit our guests to select their shipping date so that they can make their purchases for all their events in one sitting. CassPea also specialises in developing personalized experiences for special events, be it wedding, christening or other. We have worked for years to develop techniques that allow personalisation on a large scale. We have developed a software that permits you to design your own chocolates directly on the website. This makes ordering a personalised chocolate as easy as ordering one of our prebuilt boxes.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(74)

38 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Chocolates looked cool but all tasted…

Chocolates looked cool but all tasted the same. No flavour card provided either so I had no idea what I was meant to be tasting. Style over substance 100%, won't be buying again

13 april 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Dear Ann, I'm sorry that your experience with our chocolates was not a positive one. I'm sorry that we couldn't satisfy your needs. We always strife to please as many people as possible, but we know that's not possible.

As per our emails, I can understand that you are upset that we were unable to refund you becuase of a preferance in flavour. Had the chocolates arrived in poor condition, we would have happily refunded your purchase. We hoped you'd understand that as a small busines we can't give refunds if someone doesn't like the product. So long as the product arrived in a safe and good condition, which it did.

Best,

Enrique

Beoordeeld met 5 van de 5 sterren

Amazing chocolates and lovely company

I ordered 3 boxes of chocolates as gifts when I saw this company on Instagram. When they arrived, a few of the flavours of chocolates I had chosen were missing and there were doubles of others. I didn’t mind too much as the chocolates were beautiful and all the flavours sounded amazing anyway. I flagged this with the company via their website and a box arrived this morning replacing the whole order with the correct chocolates. Thank you - I am so grateful to the company for doing this. The chocolates taste absolutely amazing and each one is like a piece of art. Such interesting flavours and some of the nicest chocolates I’ve ever tasted! Will 100% be ordering from CassPea again :)

5 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful gift

These have to be some of the most beautiful chocolates I've ever seen! Look so much higher than the cost and I'm sure that my mom will be thrilled when I gift these (especially as my mom is coeliac so can't have most chocolate but this box is fully gluten free). I contacted the company to let them know not to include any alcohol or banana flavour and they were super quick to respond to me. Upon arrival of the chocolates, I can see that they had taken my request on board and only included gluten free chocolates without alcohol or banana. Thanks so much!

19 maart 2024
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hi Rosie, I'm so glad you were happy with the chocolates!!! We hope that your mum loves them so that she can keep having some yummy GF chocolates. We are always experimenting with new flavours so please keep checking for exciting new products. 😀😀

Beoordeeld met 5 van de 5 sterren

Brilliant beautiful chocolates

Brilliant chocolates were beautifully packed and always on time. They’ve made gorgeous presents for friends who adored personalized handmade chocolates.

12 december 2023
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

Hi Frank,

Thank you so much for your review and continued patronage!! We hope to see you soon. We will be launching some amazing new products in the next month or so. We hope you get to try them 😀😀

Beoordeeld met 5 van de 5 sterren

B e a u t i f u l !

Been looking for a special chocolate for a little while now and I’m so glad I found this company. You can clearly tell how much love and experience goes in to these chocolates, and they’re beyond delicious! Very happy with everything overall, including the quick delivery too!

8 november 2023
Review zonder uitnodiging
Logo CassPea Chocolates

Antwoord van CassPea Chocolates

I'm delighted to hear that you found the special chocolate you were looking for and had such a positive experience with the company. Enjoy those delicious chocolates, and here's to many more sweet moments! 🍫😊

Beoordeeld met 3 van de 5 sterren

I didn't get all the chocolates I ordered

Three boxes ordered. I chose the flavours for each. All three had boxes had some flavours missing and replaced with flavours I did not want. Also the invoice was not itemised. Disappointing but they did look lovely.

20 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Above and beyond

I purchased a box of Casspea chocolates for my husband's anniversary gift and sadly they arrived completely destroyed by Royal Mail. I contacted Enrique who was horrified and couldn't have done more to ensure that I received new ones as soon as possible. Further issues with Royal Mail meant the second batch were not going to arrive in good time, so Enrique arranged for them to be hand delivered. They were packaged safely with ice packs to ensure they lasted the journey in this heat! Thank you very much! The chocolates and customer service is fab and I recommend.

9 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant communication

Brilliant communication, great service. I got shipping and delivery date confused, my fairly entirely but Enrique got back to me very quickly and even checked the next day that I had received them. They are expensive but you get what you pay for- perfect for dinner parties, I’ll definitely be buying again!

13 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Divine!

I fell in love with these chocolates at the cake and bake shop last year. I have since ordered so many times. They keep adding new flavours…Irresistible!

5 december 2022
Review zonder uitnodiging

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