CCSCollect Reviews 

If you owe money to HMRC contact them directly to arrange a payment plan directly. I recently owed money to HMRC and when contacted by CCS I paid the full amount within 2 days. CCS kept the money for 10 days and then told me that it would 4-5 WEEKS for the payment to show up on my account. Had I known this I would have paid HMRC directly as it shows up on my account within 3 days. In the meantime I am being sent penalty and demand letters from HMRC. Don't bother emailing CCS as they don't answer instead do what I intend to do which is lay a complaint with the FCA.

CCS collect wrote to us about an account passed on to them from SKY.
After getting in contact they said they would be back in touch but we heard nothing. We just kept getting more demanding letters.
So we contacted them and basically they were useless and did nothing about our complaint.
Terrible company don't believe a word they tell you.
However today Titania at CCS collect was very polite to us and tried to help but because noone was available to speak to us. She was unable to resolve it. This company is terrible and unhelpful.

This company is an joke, people answering the phone that can't even speak english (I cant understand them!) they are so rude, not helpful at all and have no customer skills. They are trying to charge me £173 for treatment when I do not need to pay. Been emailing about this for 9 months, sending proof, and calling but still I get more and more penalty added. Never have I ever come across a company so rude and poorly managed

This organisation contacted me regarding a DVLA penalty. However the DVLA penalty was thrown out of court, as I sold my car so did not own the car. I have contacted this company letting them know of this outcome, and a lady colleague, who was rude and abrupt stated I was still liable. When in fact, the liability sits on this company to prove that I owe the debt in question. I know this because I have a law degree, and work in a local solicitors. Yet, I was still contacted daily, weekly, even though I had disputed the amount. This company states "Dealing with Debts do not have to be stressful". Yet, they bully you, and make it stressful. Disgraceful company

A deaf British sign language don't speak.

Assignment of assured tenancy upon mutual exchange

Miss chloe Howells before 13 North row . bramley.hampshire . RG26 5AB move swapped house 31./10/2016

My address 42 Martin close.oakidge.basingstoke.hampshire. Hampshire RG21 5JZ. Form

Have sign

CSC Ring call me.

Court of justice Cannot call ring.

My disabled deaf British sign language don't speak reading.

Duty worker for the deaf team

Private housings association rent and tax council direct credit mouthy only .

Cannot speak call
Anthony carr The world most documents psychic in Canada let know them .

It was passed in 2010 . disability discrimination came under the disability discrimination act 1995 (DDA) .

The Equality Act 2010

The Equality Act protects you against unfair treatment in the workplace , and when you're out and about , if your hearing loss fits the definition of a disability.

Neil samaraweera deaf British sign language don't speak.reading lip

What a nightmare. Said I made a offer for payment rubbish. And said than are going to take money out of my account. Than are breaking the law keep away

This company Harrasses Children!!

This company have accepted an anytime fitness membership dispute for a child and are currently sending debt collection letters to a 16 year old who is t working and is in full time education!!

Apart from this going against English Law to harass a child in this way is totally unacceptable so oh yes we will be at court, and will be countersuing in fact I can’t wait!!

Check all facts and details before taking on cases and sending out these letters!

My account is up to date but I receive letters with missed payments every other month and I have to call them , to be on hold for at least half an hour until I can speak to someone . after all the time i spend to be told everything is fine and just been an error.

Vile company that are flouting peoples human rights. Harassing people who don't have any debts, & ridiculing disabled/mentally ill people when they try to tell them this for the umpteenth time. Get legal advice if these people are harassing you or being abusive to you too.

Utterly appalling company unfit for purpose - impossible to reach on the phone and they steadfastly refuse to answer emails or recorded delivery letters - they chased me for months and by sheer fluke I found out the creditor was the DWP who had overpaid me a trifling sum in 2018. I immediately repaid this and received a Government apology for the treatment I received at the hands of this shower. CCS should not be allowed to operate in this manner - they are currently under an investigation

SCAM, I only had a debt of around £150 yet they get involved and suddenly I apparently owe £450, they're an absolute scam and no company should use these thieves

They keep trying to contact me about an issue with HMRC which was resolved months ago (my accountant had messed up a payroll submission which was missing a zero for two months. Unfortunately a zero alone, not an extra zero on my income!). The issue had been rectified but I keep getting phone calls (automatically blocked by the Truecaller app) and messages saying they’ve sent me a letter but nothing ever shows up.

HMRC said “yes, they always do that, you can ignore them” they clearly seem intent on wasting their employees time chasing shadows rather than having up-to-date information (which I believe is a requirement in this industry!!)

Where do I begin..... I have paid twice to cancel my Vodafone contract and still receive demands from CCS Collect for outstanding bill. I actually had no idea I owed Vodafone anything until I started getting demands from CCS Collect. I've now handed the matter over to a firm of solicitors and contacted Financial Ombudsman Services.

It seems I'm not alone. Cancelled my Vodaphone account. They said they would send me a final bill. They never did. Instead I received a demand from CCSCollect (debt collectors) for the money owing plus a collection cost. I phoned Vodaphone, managed to speak to someone( that was not easy), and cleared my account.
Managed to speak to someone at CCSCollect after 30 minutes wait on the phone. They promised to check with Vodaphone and get back to me. That was over 6 weeks ago. No reply.
I've complained on their complaint system, all I get is an automatic response saying they are waiting for a reply from Vodaphone.
What a terrible way to treat people in this day and age. Both Companies are the pits. Surely there is some way to get these companies to behave decently?

I recieved a letter regarding a fixed penalty notice, 1st I spoke with a lovely gentleman Waseen who was helpful above and beyond, and felt he genuinely wanted to help me, which is so rare within this business, he then passed me to the support team, where I spoke to Brad who just continued the brilliant service, it's not their fault I got a PCN, but because of these guys, the penalty charge isn't going to keep awakewith worry, .. 1000 THANK YOU GUYS 😊

I received a email, text regarding a £24 Vodafone bill(Vodafone have never emails me regarding this bill and I have no emails regarding this). After reading all the bad reviews I think I’ll just pay the £24 to not deal with these people.

absolute shamles of a company. i've received multiple calls, texts, voicemails and emails from CCS chasing for a bill from vodafone. i'm more than happy to engage with them via email but every email i've sent, they've ignored. they're happy to send threatening communications to me but will not actually engage in a conversation with me, despite the fact that i've told them multiple times that i'm happy to pay the full amount. absolutely disgusting that they continue to threaten me, despite me informing them that i am currently recovering from having a tumour removed from my spine. it's a few hundred quid i owe to a company worth millions that don't pay tax. how do these people sleep at night?

Wow, I just read all the negative reviews on this company while I was on hold for 30 mins and when I finally got through it was just as everyone had stated. Very aggressive agent that I spoke to , not courteous at all.

I called to explain that I had sorted things with HMRC and was paying them and she then wanted me to provide personal info that I wasn’t happy to give over. All I asked is that they email HMRC to confirm I had set up a payment plan with them is she said that wasn’t the way they do things and if I don’t give over the information then my file would be kept open and they would continue to write and phone me. This company is disgusting, they should not be able to operate.

Unacceptable wait times to complain about payments that are not correct

got a letter from them asking for payment today Not disputing I owe it The automatic payment that system doesn't accept their reference number And have waited in the queue to speak to someone for 40 minutes Looks like another Tory led company to me