Chameleon Collections Reviews 

181
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Came highly recommended. Very quickly enforced an unpaid CCJ where bailiffs had previously failed. Payment received within 4 days of instructing Chameleon. Have also submitting two unpaid amounts o... Toon meer

Beoordeeld met 5 van de 5 sterren

recommended from two businesses I have worked over the years. Two issues were submitted, one amount was one i had a judgement and court bailiffs had failed. Chameleon encouraged the serving... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid at all costs. Do not be misled by the fake 5-star reviews. This company has failed to recover multiple debts owed to me, some in the four-figure range. They are impossible to contact, provide... Toon meer

Beoordeeld met 1 van de 5 sterren

We have found Chameleon to be completely useless as the only thing they have managed to collect is our fee to them. No customer care & whilst we have had some weak responses to our chaser emails as... Toon meer

Bedrijfsgegevens

  1. Incassobureau

Informatie afkomstig van verschillende externe bronnen

We understand the difficulties in the process of chasing your own money and we are here to help take the stress and emotion out of the collection process for you. No win – no fee collection We add any fees and interest/charges (late payment act of 2002) you incur on to your debtor in the majority of cases. Professional and proactive service resulting in a rapid efficient recovery process. All monies collected can either be paid direct to you or to Chameleon’s designated client account. The majority of debts collected without the need for legal action. Updates on latest legislation’s for our clients so they are up to speed with everything. Screening and protection giving you peace of mind to who you trade with. Your terms and conditions kept inline with the latest legislations. We pride ourselves on long-standing partnerships with both corporate and small businesses. (Specialists in both consumer and commercial debts). Chameleon Collections have over 40 years in-house experience on every aspect of recovery methods.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

181 reviews

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1 ster

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3,8

Alle reviews

(181)

19 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fabulous Company - Highly Recommend

Ken at Chameleon Collections has been brilliant. We're a small construction company who were struggling with collecting an outstanding balance which was owed to us.
We were dealt with fast and efficiently and even received the full balance the day after Chameleon Collections contacted them.

Faultless experience and would 100% recommend to everyone.

Thanks again!

24 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great peace of mind

Initially instructed chameleon to recover outstanding debts ranging from unpaid court judgment, unpaid or disputed invoices owed from both private individuals and commercial businesses.
I continue to use chameleon. However, I now fully utilize the other services they provide to protect our business from bad payers and potential pitfalls.
I was suprised that these services are also unlimited as a client for life.
I do not offer our services unless Chameleon has fully screened and checked the company requesting our services.
Great peace of mind.

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrendous company

Horrendous company! I have tried calling their customer service number over 100 times at various times in the day during the week.
I’ve left multiple voicemails and sent multiple emails! Nobody comes back to you!!!

10 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pleasantly suprised by the fast…

Pleasantly suprised by the fast results. After previously using other debt recovery companies, bailiffs and solicitors with little to no success I was quite sceptical. However, I can't thank the team at Chameleon enough for their efforts so far. Several accounts recovered, two paid in full and and other debtor is paying every month via a managed payment plan (I never thought anyone would recover this account as it is now 4 years old). Highly recommend any small business to use these guys if you are struggling with any debtors or even slow payers. I have incorporated Chameleon onto my invoices which they advised I should do and it is safe to say that more of my clients are now paying when they should. Thank you.

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Came highly recommended.

Came highly recommended.
Very quickly enforced an unpaid CCJ where bailiffs had previously failed. Payment received within 4 days of instructing Chameleon.
Have also submitting two unpaid amounts owed. A payment plan has been set and agreed upon and we have received two payments in quick succession.
We will continue to use Chameleon, and thank the team for the updates and communication whereby everything has been made easy.

4 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ignore the fake 5 star reviews

Ignore the fake 5 star reviews. We instructed them in August 2023. It's now January 2025 and they've still said they can't get hold of the customer even though we've given them their home address and work address which we know they still occupy and we've even seen them ourselves. In the lead up to this, we had been contacted numerous times by a really helpful sales rep for them who assured us they would be able to reclaim the monies quickly for us. They told us we shouldn't have to agree a payment plan and that they would get the entire monies for us upfront. Then when we instructed them, they came to us after a few months of chasing with an offer of a payment plan which we said, you advised us not to agree to a payment plan. Since that, we've had no updates. It takes at least a month to get a response, if not several months. Every time they come back to us, they just say that we should've accepted the payment plan. I've seen another review on here from someone who did accept a payment plan but hasn't received payments so I'm glad we didn't do that. We are having to employ another collection agency to recover the monies from this agency because they've been terrible. Don't use them!

31 januari 2025
Review zonder uitnodiging
Logo Chameleon Collections

Antwoord van Chameleon Collections

Dear Anna

Please provide your Client ID number so we can look into your account query.

Whilst we are suprised and disappointed by this response, we have outlined some important factors below and have passed your comments upwards as your feedback is important to us.

Chameleon Collections work closely with our Clients to ensure that the best possible routes for a successful recovery are obtained.

We refute the contents of your above statement and respond accordingly.

During and throughout a recovery process unfortunately a debtors financial circumstances amongst other important factors can change the process and the lengh of toime a resolve/recovery can be obtained. Therefore, we wil look into any submitted account and report accordingly including any payment schedules that may have been agreed upon.

Whilst we are dissapointed by your review Chameleon Collections reviews all comments made and will be reviewed and actioned accoridngly.

Beoordeeld met 5 van de 5 sterren

Having spent too much trying to recover…

Having spent too much trying to recover through solicitors and court I contacted the team at Chameleon who were enthusiastic and proactive. By negotiation keeping me informed they have collected a decent amount with the rest on a payment plan. They were professional true to their word. Delighted

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’d never use these people again

This company collected money, didn’t forward and don’t answer calls.
I’m considering reporting them to for stealing.

12 april 2024
Review zonder uitnodiging
Logo Chameleon Collections

Antwoord van Chameleon Collections

We refute any claims expressed in this review.

Upon receiving this review, we are unable to locate or identify you as a client, none of the details match with a client of Chameleon.

Therefore, please submit a number whereby, we can speak with you or you can email collections@ccollect.co.uk requesting a call additionally can call 08451700721.

Both Trust pilot and Chameleon have requested additional information or contact however, you have not responded.

Therefore, this is not a genuine experience and encourage further contact.

We look forward to your response.

Regards
Legal@ccollect.co.uk
08451700721

Beoordeeld met 1 van de 5 sterren

It has come to our attention that…

It has come to our attention that Chameleon Collections is operating as a fraudulent debt collection agency. They lure individuals in by soliciting an initial life membership payment, claiming to offer comprehensive services such as trace, international tracing, and employment tracing. However, upon enrollment, they vanish without fulfilling their promises.

My initial encounter with them dates back to 20th March 2023, and despite numerous attempts to contact them via email and phone calls over the past year, I have received no response or resolution.

It is imperative to exercise caution and avoid engaging with Chameleon Collections to prevent falling victim to their deceptive practices.

9 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended

Recommended, Had a few issues with varying issues.
First debt I submitted was an unpaid CCJ from over two years ago((court bailiffs previously failed), i did not hold much hope, this was recovered in full with costs within the first week.
Three other issues were unpaid invoices, one being highly disputed this took longer as initially advised and this has now been settled via dispute resolution, accepting a counter offer.
I have received an update as I have with all my cases that the other account is due to be paid in January. However, two accounts have been recovered and paid before Xmas, couldn't have come in better time.
Highly recommend if you are looking for fast, simple, clear and proactive routes to recover unpaid amounts.
I would like to thank Glenn and the support of his team for the advice and communication throughout my time as a client.

18 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chameleon Review: NWDS

Have been a client of Chameleon for over a year now after being recommended them by a business acquaintance, best decision i made since starting my business.

Thanks to there hard work and determination they have recovered serval substantial invoices, some i was extremely sceptical we would ever see a return from. Securing crucial funds that were vital in my companies development.

3 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing communication & progress

I joined around 12months ago and have since recommended a colleague, what a mistake. Your communication is very poor, I’ve requested a number of calls during my membership and no-one has bothered to call back. You don’t respond pro-actively with updates and only seem to come back when chased through e-mail. There has been zero progress and I’ve provided information all along on my two cases one of which has a CCJ I completed myself. My colleague has also reported a lack of activity, communication and progress. I’d like to pass more cases on but with the lack of responses to date and progress I feel I’m wasting my time.

17 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Came recommended,

Came recommended,
Private/commercial properties/units/offices. Construction, maintenance, service charges including block management amongst many others associated with running a large port folio.
Chameleon not only recover rental arrears, further to their success we now pass all outstanding amounts outside of rental arrears including highly disputed accounts.
We will continue to work with this effective system.

Mike Gatting

20 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Feel like iv been ignored for months

Feel like iv been ignored for months
I have no idea how any of my cases are doing . No one to contact the people who are working on my case are not replying to my emails or phone calls. Help me !!!!!

26 oktober 2023
Review zonder uitnodiging
Logo Chameleon Collections

Antwoord van Chameleon Collections

Our records show an update was sent 11/08/23 with a request. To date we have not received a response to our requests.
However, we have emailed and sent correspondences to you today RE: your Submitted accounts. we look forward to your reply.

Beoordeeld met 5 van de 5 sterren

Excellent service, easy to contact

Have used Chameleon on two previous occasions, unfortunately I’ve had another client refuse to pay me so it was necessary for me to contact Gavin and his team, having read some reviews which state the company are difficult to contact, I’m glad that I have never had an issues of a sort.
The team are easy to contact and very efficient at their job, they have now recovered all monies owed to me in a short time. Many thanks to Chameleon

16 augustus 2023
Review zonder uitnodiging

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