Chancellors - Lightwater Reviews 

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had good knowledge of the area. Very polite and professional. We have had clear and prompt communication with Ned, over the last 2 weeks, he always comes back with answers.

Excellent service from Martin at Chancellors. Professional, efficient and extremely helpful throughout. Communication was clear and prompt, and the whole process was handled smoothly. Highly recommended! Thank you Martin.

Emily McKnight was very proficient in showing us around the house. She answered all our questions and nothing seemed too much trouble. The only criticism I have is that the first showing seemed a bit rushed, this was not the case in the second viewing.

Emily McKnight has been a great help with our intention to purchase a local property in the village. She initially met us at the property and has supported at all of the various stages thereafter. No hesitation in recommending her. Great information and support.

Ned has been very useful and kept me updated every step of the way and has been extremely helpful . When I do decide to sell I will coming straight to Ned !!

Ned was such an amazing help on my search, we ended up buying elsewhere due to wanting to move to Scotland however chancellors have been so helpful with my journey, such great attention to detail and customer service:)

Martin Jakins was excellent He was always friendly ,helpful and professional. The sale went through quickly and I highly recommend him and the branch.

Emily Mcknight has been professional, polite and friendly the whole way through our experience of buying at Chancellors. She has great knowledge and is extremely attentive, would highly recommend!

Regular, timely updates. Lots of communication, I was constantly aware of viewings, & feedback was immediate.

Professional, honest and realistic advice and effort to progress house sale by Emily and Keira. Friendly and helpful communication with me throughout. Extra effort over and above to relocate a package delivered to my house in error. House sale agreed within estimated range quickly as a result of the various marketing efforts.

It was a pleasure to be shown around the house by
Emily Mcknlght, who was welcoming, professional,
and very happy to make the experience a positive one, for myself and my wife Carol. We were not rushed
and were able to ask questions which were mostly
answered during the viewing or shortly after. Nothing
Was to much trouble and we both felt confident that
We were given the best chance to see all we needed too, the house fitted our requirements and we put in
an offer on returning home, our second viewing of the
Property was as pleasant as the first one Emily has the
Gift of making you feel at ease during what can be
a stressful time of looking for your new home.
Thank you Emily we hope to be moving in to this house
In the near future.
John and Carol.

Always kept us informed about potential
Vendors and property Internet interest
Kira was very professional in all aspects of her job and made us feel at ease at this stressful time.

The staff were polite and very efficient.
Emily and kera worked extremely hard and were informative throughout my selling experience.
Along with the support of their manager Martin. The service was very professional.

Keira has a very friendly approach and positive attitude in which always keeping me up to date in regards the sale of our property.

Additionally very quick in coming back with any questions in which we may have.

Would 100% recommend as you know will be getting a friendly and reliable services

To have made a final decision to sell my house I found the staff at Chancellors extremely helpful (as I had many doubts of selling) and patient. They were always available or would call back as soon as they could to assist with many questions and guidance. Never did I feel like I was pushed in any particular direction as they were honest with me at all times.
Martin and Keira were the main people I dealt with and could not rate them enough.

Keira we saw more as she was the main person doing the viewings and she never rushed the potential buyers, answering questions, friendly and professional always with a smile on her face. She is definitely an asset to Chancellors.

Martin very friendly, professional and honest. Always available to advise if and when I needed advise. In fact Martin was very helpful with assisting me with potential purchases whenever I needed advise.

Both have definitely gone above and beyond for us.

I have had lots of experience with estate agents in the past . Not always good ! I have to say that Keira Clisby was extraordinary . She was naturally friendly , full of knowledge and facts and pleasure to be.
What an asset she is to Chancellors
10/10

Keira could not have been more accommodating and professional, not to mention a lovely person!

From first contact right through to offer accepted she made the process so much easier than I’ve experienced perviously with other agents.

Keira has restored my confidence in Estate Agents everywhere. She really is great!

We had a fantastic experience with Chancellors. The communication was great and we were always kept in the loop, and any questions we had were answered promptly and clearly. A special thank you to Keira, who was incredibly professional, responsive, and genuinely helpful throughout the process. What really impressed us was how quickly our house sold, much faster than we expected. We couldn’t have asked for better service. Highly recommended!

We have recently purchased a property through Chancellors and the whole process took a lot longer than anticipated. Chancellors were so supportive and helpful from day one, Martin Jakins dealt with the progression of the sale in a very professional manner. He kept us up to date and advised us on what was happening even though he was working for our seller and not actually us as the buyers.
I would highly recommend their services, thank you Chancellors.

Keira was always keeping me informed of any viewings and then always shared feedback promptly. She’s has been a great help in getting a buyer for my property!