John Charcol Reviews 

Mortgage was arranged with ease and follow up was first class. All very smooth.

Exceptional work from Thomas Hale again on my product transfer, informed and professional. Highly recommend!

Molly and John Charcol did a great job securing a buy to let mortgage. They had a good range of products and thoroughly researched available options when many other brokers wrote the situation off. Molly was very detailed in explaining the options, process and provided tremendous support during and after purchase. Highly recommend her and John Charcol.

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

Keri has been a very good representative of John Charlo

She's well experienced and detailed to her role and job description.

She talk calmly to client and also never joke with whatever email enquiries one requested is promptly attended to.

It would be a great pleasure in years to come for more opportunities.

Keep been real with your zeal and help to humanity...

Our adviser, Sam Curtis made everything so easy. He was thoroughly professional and responded quickly to queries as needed. He made the whole process so easy, I can’t recommend him, and his team, and John Charcol highly enough.

John Charcol helped me with multiple mortgages.
Shaahid Quinn has been incredible and like always he gets me the best available deal. All my mortgages and remortgages are in safe hands because if him. He always gets be the best available deals. Zarena and Louise like always are incredible with coordination once the mortgage is approved they both are very good with chasing during conveyancing stage. I rate them 10/10

Despite getting in touch with Nicole way before I needed to regarding being ready to progress with a mortgage application, she kept in touch and was very patient and reassuring every time we spoke , she always made me feel confident that she would always get me the best deal . She was always quick and effective with responses and am very grateful for her advice and professionalism

Working with the team to get my first mortgage approved was a great experience, despite the challenges they were amazing and patient - thanks so much to Kirtan Hingu and Jenny Burville-Crane!

This is a great company. Very helpful and knowledgeable a smooth process from start to finish. I first used them 5 years ago. Sarah and her team were and are excellent.

Worked with Jenny & Kirtan on getting a expat Morgage, they were amazing & helped every step of the way

Nick is a great mortgage broker. Good knowledge and communication. Highly recommended.

My family have used Penny from John Charcoal to arrange numerous mortgages throughout the years and now I had the pleasure to have Penny arrange a mortgage for myself as well. Penny made it a simple and smooth a process as can be and I will definitely recommend her to anyone I know looking for a mortgage.

I dealt with John Charcol and was assigned Molly as my broker advisor— She was incredibly patient, dedicated, and went above and beyond to help me throughout the entire process. As I was abroad for most of the purchase, she took full initiative—doing research, contacting people on my behalf, and ensuring everything moved smoothly.

She facilitated meetings, helped me find a reliable solicitor, and even coordinated communication between my tax advisor and solicitor. Thanks to her commitment, by the time I returned home, everything was ready and I had my new house waiting for me.

I highly recommend John Charcol to anyone looking to buy a property, especially if you’re a freelancer, seafarer, working abroad, or face difficulties getting a mortgage. They clearly specialize in complex cases and are someone you can completely trust to handle everything from start to finish.

Heather was amazing from day one! The support and experience was second to none and the whole process was clear and quick. Brilliant.

Excellent service all round. Harris and Meg were extremely helpful and supportive.

We worked with Louise Keating as our mortgage advisor for our first home, and she was absolutely amazing! She made the whole process so much easier to understand, explaining everything clearly and answering all our questions (no matter how many we had). She was always friendly, professional, and super helpful from start to finish. We honestly couldn’t have done it without her and would definitely recommend her to anyone looking for mortgage advice!

An outstanding broker Andrew Smith,thankyou for everything you have done for us and the company too michael beatties mam thankyou so much,highly recommend this company A* 😀

I can’t recommend John Charcoal enough, especially Shaahid and Zerena. They were absolutely brilliant throughout the process of myself and my partner buying our first home. The process was simple and they made it very easy for me to understand. They kept us fully updated throughout the process and we were informed throughly throughout each step. Highly recommend them and we are extremely grateful for their services.

V helpful, competent, will use again. Worked with Jessica- was recommended by a friend and will recommend to my other friends!

I also was grateful to John Charcol offering a full refund a couple years ago when the product fell through, no fault on either side