Charles Clinkard Reviews 

Very efficient ordering and swift delivery. Equally good returns/refund service. Unfortunately my size was out of stock but the process was excellent.

I ordered a pair of shoes paid full price. I received a pair that had been in the sale I would guess for some time. The shoes had scuff marks and signs of wear. The box broken with sale labels scratched off. I then had to pay for the return. Not good attention to quality customer service. Also I object to putting in full details from my card to make the return which goes through a third party website.

Store staff responsive and gave accurate information . Items arrived on time and delivered to my door. Thank you

Easy to order-same style just the next size up. Previous pair the sole came off - quality not as expected- but Clinkards refunded no problem. As I result I am a loyal customer.

I prefer to go to the shop when purchasing footwear. Charles Clinkard in Wilmslow has an extensive range and very good customer service. However on this occasion they did not have my chosen sandals in stock so I purchased them online where they have even great choice. It was easy to place an order, communication was good and they arrived quickly. I am a very happy returning customer and would definitely recommend.

Great service, pleasant staff and fast delivery.

A brilliant experience, I struggle for nice looking, WIDE fitting shoes, which these provided. Hey Dude shoes so good, that I have come across a different style away on holiday and bought them. Would use these guys again

I ordered online for collection in store (Eldon Square, Newcastle).On collecting, the shoes ordered were too small for my son. The lady who looked after us could not have been more helpful. She quickly swapped the shoes for a bigger size, and made sure my son was comfortable. She had a fantastic manner, it was such a positive customer service experience
smiles all around. Thank you!

Really comfortable shoes, good service quick delivery

Unfortunately one of my shoes split across the sole, but the speed and efficiency with which my refund was agreed and processed was first class.

Good accessible website. Gorgeous shoes. Arrived beautifully packaged and very quickly. Thank you!

Couldn’t be better at Keswick store. Really nice attentive and understanding staff who went out of their way to help me find suitable sandals as I have a swollen foot problem. I’ve not been able to find any other footwear suitable so far either so great range of shoes and great staff. Many thanks to Tracey and her younger colleague.

Excellent service, ordered shoes online in the Chichester store and they arrived the next day. Delighted with the shoes and looked just as seen on the web.

My shoes were very well packed and arrived on time. I have chosen Rieker as they are good soft leather shoes and comfortable to wear (even with bunions!). I would definately buy from this site again.l

Used Clinkards before but my recent experience means I would never use them again. Paid for express delivery and 11 days later still no delivery. They used DPD who have not even attempted to deliver. Sending photos of spurious houses but not ours. The frustration has been trying to find someone in Clinkards who cares! They couldn't care less!!!

Although the item arrived very promptly the box was badly damaged. I was offered a £5 discount or to return the item. I accepted the discount as I needed the item as it was a present and the next box could also be badly damaged

The shoes came very quick.fitted perfect

Charles Clinkard is my go to shop if I'm buying shoes online. Always a good selection of shoes, good price and prompt delivery.

Great smooth process end to end. Good customer service keeping me informed all the way.

With reluctance I ordered a pair of ankle boots. They did not fit so have been returned at my own cost which I truly resent. It was recommended by the Post Office I used a signed-for service (due to the value of the item) which cost me £5.55 which I find unacceptable. Online shopping has been foisted upon us whether we like it or not and I definitely do not!