Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Toon meer
Bedrijf heeft geantwoord
i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Toon meer
Bedrijf heeft geantwoord
From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Contactgegevens
9 Copperhouse Court, MK7 8NL, Milton Keynes, Verenigd Koninkrijk
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,7
Uitstekend
598 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nick is always fantastic
28 september 2023
Review zonder uitnodiging
Antwoord van Charleston Financial Services Limited
Dear Nichola,
Thank you so much for the feedback!
It's great to hear how happy you were with the service from Nick again.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Steven and Javante simply superb
Steven and Javante simply superb. Highly recommended.
29 september 2023
Review zonder uitnodiging
Antwoord van Charleston Financial Services Limited
Dear Naveed,
Thank you so much for your 5-star review!
We're thrilled to hear how happy you were with the service you received from Steven & Javante.
Thank you for your business, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Antwoord van Charleston Financial Services Limited
Dear Anthony,
Thank you so much for taking the time to leave us a review!
It's great to hear how happy you were with our service. We hope to hear from you again soon.
Kind Regards,
The team @ Charleston FS
Excellent Service
Very efficient and easy to deal with. Mr Nelson and Mr King were extremely helpful and made the matter run smoothly. Would give more than 5 stars if I could.
23 augustus 2023
Antwoord van Charleston Financial Services Limited
Dear Derek,
We're thrilled to receive such positive feedback! Thank you for taking the time to leave us a review.
Please do get in touch if there is anything else we can help with in the future.
Thank you for choosing Charleston.
Kind Regards,
Charleston FS
Antwoord van Charleston Financial Services Limited
Dear Christopher,
Thank you so much for your five star review!
We're so pleased to hear happy how you were with the service you received from the team.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Outstanding service!
From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made what could have been a worrying experience, completely trouble free. As an ex banker I know the difference! Thank you! Gillian McAvoy ( formerly Gardiner)
21 augustus 2023
Antwoord van Charleston Financial Services Limited
Dear Gillian,
Thank you so much for your fantastic review!
We're thrilled to hear how happy you were with the service you received from Javante.
Thank you again for your review, and for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
pain less experience
pain less experience, professional and very experienced team,
28 juli 2023
Review zonder uitnodiging
Antwoord van Charleston Financial Services Limited
Dear Sevan,
Thank you so much for your 5-star review!
We're so pleased to hear about your positive experience and we hope to work with you again in the future.
Kind Regards,
Charleston FS
Once again these guys were terrific
Once again these guys were terrific, great advice and speedy turnaround, many thanks.
20 juli 2023
Antwoord van Charleston Financial Services Limited
Dear Nicky,
Thank you so much for taking the time to leave us a review. We're thrilled to hear how happy you were with our service!
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Very professional
Very professional, easy to handle, they have done remortgage for me, all paperwork has done very smoothly and professionally, they knows the business
16 juni 2023
Review zonder uitnodiging
Antwoord van Charleston Financial Services Limited
Dear Shahid,
Thank you so much for your fantastic review! We're thrilled to receive such positive feedback.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Very much Co-operative and helpful
Very much Co-operative and helpful. We would always recommend to others people.
3 juli 2023
Antwoord van Charleston Financial Services Limited
Dear Saraswoti,
Thank you so much for your 5-star review!
We're so pleased to hear how happy you were with the service you received from the team and that you'd recommend us to others!
Thank you again.
Kind Regards,
Charleston FS
Horrific,slow,lack energy
Charleston acted for the buyer of my house.There were a high number of applicants on the application however 14 months later Charleston were still establishing basics like proofs of address,identity,correct endorsements?
I accept the lender requests information but surely the broker sat in the middle sanity checks what is being sent in by the applicant then either forwards it to the lender or re-requests it? Charleston seem to blindly send it in (as it is requested again) and hope for the best but inevitably it comes back wasting more precious time. Any info requests by phone by myself (despite having DP authority) were met by meaningless updates and pure waffle worse than Boris Johnson.The Lender (Not So Sure as they are known) is even dimmer allowing a case to stumble along like a 3 legged horse in the National for 14 months without bringing closure or 'managing' it on/off.Time and time and time again the same info was said to be requested and still not correct 14 months later and I mean basics like a passport for Identity proof.By the time this firm get anything agreed the markets moved! Hopefully Charleston won't send me a message saying sorry and can I contact them to discuss how to 'help them improve for the future'.If you can't get a guys passport correct in 14 months then its time to shut shop.Can anybody really defend a mortgage application on going for +12months for a basic £113k terrace house?? Involvong management has nil impact,they are indifferent to a 14m case.
5 juli 2023
Antwoord van Charleston Financial Services Limited
Good afternoon,
We do not appear to be able to track your details as a customer of ours.
Please contact our office to discuss this matter further.
Kind Regards,
Charleston FS
01908 597 811
Amazing service, no case too hard
Amazing service, succeeded where others have failed and got me a really good deal on a complex case. Rates were very good considering the hikes we’ve been seeing. Connie and Steven were amazing and the response times were almost instant.
2 juli 2023
Antwoord van Charleston Financial Services Limited
Dear Catherine,
Thank you so much for your wonderful feedback!
We're all thrilled to hear how happy you were with the service you received from Connie and Steve. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Friendly Advisor Steven King
Friendly, honest and easy going advisor
28 juni 2023
Review zonder uitnodiging
Antwoord van Charleston Financial Services Limited
Dear Najib,
Thank you so much for taking the time to leave us a review.
We're thrilled to hear how happy you were with the service you received from Steven. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Antwoord van Charleston Financial Services Limited
Dear Tom,
Thank you so much for leaving us a five-star review! We're thrilled to receive such fantastic feedback.
Thank you for your business, we hope to hear from you again soon.
kind Regards,
Charleston FS
Nick and Josh have been fantastic and…
Nick and Josh have been fantastic and helped me into a better financial situation that I’m grateful for. Won’t go anywhere else now
Thank you Nick & Josh
1 juni 2023
Antwoord van Charleston Financial Services Limited
Dear Nichola,
Thank you so much for your fantastic review!
We're thrilled to hear how happy you were with the service you received from Nick & Josh.
We're looking forward to hearing from you again soon!
Kind Regards,
Charleston FS
Application handled professionally and…
Application handled professionally and efficiently. Gave advice throughout the process
16 mei 2023
Antwoord van Charleston Financial Services Limited
Dear David,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear how happy you were with the service you received from the team. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Great to work with
It's been lovely working with the Charleston Financial Services. Very professional service with personalised support.
18 mei 2023
Antwoord van Charleston Financial Services Limited
Dear Manjula,
Thank you so much for your 5 star review!
It's great to hear you had such a positive experience with us. We hope to work with you again soon.
Kind Regards,
Charleston FS
I found Charleston Financial Services…Professional
I found Charleston Financial Services very professional
in their services always returning communications promptly . All of the staff I spoke to were good mannered and polite and most of all got me the best deal available Richard Pickering
11 mei 2023
Antwoord van Charleston Financial Services Limited
Dear Richard,
Thank you so much for your wonderful feedback!
We're all so pleased to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
Charleston FS
This is the second time I have used…
This is the second time I have used Charleston Financial and once again I am very pleased with the service received. They are very service focused with fast response times to any queries. I will be using them again in the future.
2 mei 2023
Antwoord van Charleston Financial Services Limited
Dear Sven,
Thank you so much for your fantastic review!
We're thrilled to hear how pleased you were with the service you received throughout both of your enquiries.
We can't wait to work with you again soon!
Kind Regards,
Charleston FS
Antwoord van Charleston Financial Services Limited
Dear Paul,
Thank you so much for your five star review!
It's great to hear how pleased you were with the service you received throughout your enquiry.
We hope to hear from you again soon.
Kind Regards,
Charleston FS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.