Charleston Financial Services Limited Reviews 

598
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieringsmakelaar
  3. Financieel adviseur
  4. Verzekeringsmakelaar

Geschreven door het bedrijf

Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

598 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(598)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The guys like Adil

The guys like Adil, Josh were very responsive. Easy to deal with.

4 december 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Sarojendu,

Thank you so much for taking the time to leave us a review.

We're so pleased to hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Excellent professional service…

Excellent professional service throughout my remortgage. Nikki was on point at every stage.

30 november 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Thank you so much for your fantastic review!

We're so pleased to hear how happy you were with the service you received from Nikki.

Thank you for choosing Charleston. We hope to work with you again soon.

Kind Regards,

Charleston FS

Beoordeeld met 4 van de 5 sterren

Good services

Good services - updated regularly and chase on your behalf all the time.

27 november 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Tom,

Thank you so much for taking the time to leave us a review!

We're so pleased to hear how happy you were with the service you received.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication
Dedicated staff
Jai and Nikki have been very supportive to get us out of interest only mortgage to a capital repayment
Interest only was £1200 a year ago and now £2400
But they were able to get a better deal with CAPITAL REPAYMENT for £2500

Thanks for your support and professionalism

This is the beginning of string business relationships with your company

17 november 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Ebenezer,

Thank you so much for leaving such a positive review!

We're thrilled to have been able to find such a great deal for you.

Please do not hesitate to get in touch in the future, we'd love to work with you again.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 1 van de 5 sterren

I contacted Charlton and spoke to an…

I contacted Charlton and spoke to an agent name Steven King in regards to a bridging loan..He asked me to provide my details and to send him the property I was interested in, along with me and my partner's identification.. The next day an offer was placed on the property I was interested in, and I haven't heard anything back from Steven. Please be careful with this company.. They could be using your information or purchasing the project that you are trying to buy..

Hey Mr Daniel Jennings. Why don't you go and speak to Steven King and ask him who's details was sent to him yesterday for a bridging loan.. You have his name Steven King. I gave him my ID and property information and he told me he would get back to me, and he didn't. Then I realised that someone placed an offer on the property I am interested in.

14 november 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Good Afternoon, I'm very sorry to see this review, however the insinuation that we would use our customer details to purchase a project is unfounded. I would welcome a telephone call from you on 01908 597 811 in order to discuss your concern further as we are unable to find your details from your review. Due to the libellous content of your review this will be passed on to our legal team to ensure your accusation is handled accordingly if we do not hear from you further.

Kind Regards
Daniel Jennings - 01908 597 811

Beoordeeld met 5 van de 5 sterren

Very fast and helpful

13 november 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Chellappah,

Thank you so much for your 5 star review!

We're so pleased to receive such positive feedback. We hope to work with you again soon!

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Extremely happy with the service…

Extremely happy with the service provided by Josh and the rest of the Charleston financial team. I have used the service which started in 2010 and I’m still using their service due to the efficient and fast service.

13 november 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Mohammed,

Thank you so much for taking the time to leave us such a fantastic review!

We're so pleased to hear how happy you continue to be with our service.

Thank you for your business, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Very satisfied with Charleston's service

I have now used Charleston for three Buy to Let mortgages. My first experience was ok but not especially good, but my second and third when I was given different personnel, have been excellent. Both Josh and Connie have been very informative, quick to respond and friendly. I have felt they were always doing their best to obtain the optimum of outcomes.

2 november 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Carol,

Thank you so much for your fantastic review!

We're thrilled to hear how pleased you were with the service you received from Josh & Connie.

Please reach out to us in the future, we'd love to work with you again!

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Josh and Connie are very professional and helpful throughout the whole process of getting the mortgage, responded promptly even after business hours. I needed some help just before the exchange and completion and they were there to support me! Would definitely recommend it to anyone!

6 november 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Alissa,

Thank you so much for leaving such a fantastic review!

We're thrilled to hear how happy you were with the service you received from Josh & Connie.

We hope to hear from you again soon!

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Everything went very smoothly and…

Everything went very smoothly and easily. Happy to find them

30 oktober 2023
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Antwoord van Charleston Financial Services Limited

Dear Marina,

Thank you so much for your 5-star review!

We're so pleased to hear how happy you were with the service you received.

Thank you for choosing Charleston Financial, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Charleston, right products, right price

Charleston fixed me up with a product that matched my needs quickly. Throughout the process they were extremely helpful in keeping me abreast of things, very happy with their input.

26 oktober 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Phil,

Thank you so much for your fantastic review!

We're thrilled to receive such positive feedback. Please do get in touch for any future needs, we'd be happy to help.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 4 van de 5 sterren

Great service

Jai was very helpful, guiding me through the process, collecting the information required to provide the quotations I needed.

26 oktober 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Steve,

Thank you for taking the time to leave us a review!

It's great to hear how happy you were with the service you received from Jai.

We hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Great help and very professional.

Great help and very professional.
Karen Ford has done a great job.
Much appreciated.

Kindest regards

Benjamin @ MotoXRebuilds

25 oktober 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Benjamin,

Thank you so much for your fantastic feedback!

It's great hear how happy you were with the service you received from Karen.

We hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 1 van de 5 sterren

Every one warn be careful i lost my…

Every one warn be careful i lost my £149 i would like you don't.....
I bought a property on auction they agreed with me if i don't go through with the quote £149 will be refundabale . As it was Auction property they were so slow come back to me after ten 10 days with a quote but i already arranged bridging loan and survey fee has been paid by me i told him please just refund my money i don't want to go through with you because you are very slow plus the rate you providing me is higher MR STEVEN KING promised to time he will talk to the MR JOSH and refund me the money . But STEVEN never call me back today i send him an email if no refund today i'll complaint to the Google about your business also leave the bad review on google and Trust plus then MR STEVEN call me back and refused to refund me the money. Don't give them any money unless you are happy with their rate ........

8 september 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Mr Choudhry,

Thank you for your feedback.

We are so sorry to hear of your dissatisfaction regarding our service.

I would be grateful for the opportunity to discuss this with you further over the phone.

Please kindly contact me on 01908 597 811.

Kind Regards,

Dan Jennings
Head of Operations & Compliance
Charleston Financial Services Ltd

Beoordeeld met 5 van de 5 sterren

The team at Charleston Financial were…

The team at Charleston Financial were very helpful, fast and efficient. A pleasure to deal with.

18 oktober 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Dan,

What lovely feedback! Thank you so much for taking the time to leave us a review.

We're so pleased to hear how happy you were with the service you received from the team. We hope to hear from you again soon!

Kind Regards,

The team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Great job

Great job
Great customer service
Good communication

16 oktober 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Ebenezer,

Thank you so much for your 5-star review!

We're thrilled to hear how happy you were with the service you received.

We'd love to work with you again in the future, so please do get in touch.

Kind Regards,

Charleston FS

Beoordeeld met 4 van de 5 sterren

Very polite and professional

Very polite and professional. Kept in touch from start to finish with updates and requests of documentation. Lovely people to deal with.

29 september 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Salma,

Thank you so much for taking the time to leave us a review.

We're so pleased to hear how happy you were with the service you received from the team.

We hope to hear from you again soon!

Kind Regards,

Charleston FS

Beoordeeld met 5 van de 5 sterren

Abul was excellent

Abul was excellent. Smart, quick and clear.

5 oktober 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Kev,

Thank you so much for your 5 star review!

We're so pleased to hear how happy you were with the service you received from Abul.

Thank you for your busienss. We hope to work with you again in the future.

Kind Regards,

Charleston FS

Beoordeeld met 5 van de 5 sterren

Bridging loan

Discussed a bridging loan, quick to reply friendly advisor very informative of all information needed. Would recommend this company

5 oktober 2023
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Evelyn,

Thank you so much for taking the time to leave us a review!

It's fantastic to hear how pleased you've been with the service so far and that you'd recommend us to others.

Thank you again for the review.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Charleston were very easy to deal with…

Charleston were very easy to deal with , not pushy & were very helpful.
Abul & Karen always came back to me quickly & give a lot of information.
i will definitely use them again when i am in the market

4 oktober 2023
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Len,

Thank you so much for your fantastic review!

It's great to hear how pleased you were with the service you received from Abul & Karen.

We can't wait to work with you again in the future.

Kind Regards,

The Team @ Charleston FS

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