Charleston Financial Services Limited Reviews 

598
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieringsmakelaar
  3. Financieel adviseur
  4. Verzekeringsmakelaar

Geschreven door het bedrijf

Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

598 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(598)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Charleston financial services

Charleston financial services, I could not ask any more from this company. Steven and Josh were absolutely brilliant with communication, and made the process of organising a bridging loan straightforward and easy to understand. This was my 1st time using this broker and I would recommend them to anyone. Their friendly and caring service meant that I never felt in the dark about what was going on. Very happy, thank you !

2 januari 2025
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Antwoord van Charleston Financial Services Limited

Dear Michaela,

What a fantastic review, thank you!

We're so pleased we were able to help you obtain your bridging loan so efficiently.

It's great to hear how pleased you were with our service and that you'd recommend us to others.

Thank you for your business, we hope to hear from you again soon!

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 4 van de 5 sterren

Very helpful

Very helpful

18 december 2024
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Antwoord van Charleston Financial Services Limited

Dear Clive,

Thank you so much for your positive review.

We're so please to receive such positive feedback about your experience with us.

Thank you for your business, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Great prompt service

Great prompt service

6 december 2024
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Antwoord van Charleston Financial Services Limited

Dear Orlando,

Thank you for your five star review!

We're thrilled to hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

I thank all staff of charleston

I thank all staff of charleston. Very helpful from start to finish.
I hope to see you again.
Many thanks

20 december 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Mustafa,

Thank you so much for your 5 star review! We're thrilled to receive such fantastic feedback.

Thank you for your business, we're looking forward to working with you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 3 van de 5 sterren

It was OK but I didn't get the personal…

It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who would pick up the phone and call if he thought I was leaving it too late to do something in order to meet my deadline. No reason to avoid. It was competent and they were perfectly pleasant.

6 december 2024
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Antwoord van Charleston Financial Services Limited

Dear Mary,

Thank you for sharing your feedback.

While we’re pleased to have assisted you with your mortgage, we regret that we did not meet the high standards of service we strive to uphold.

Your feedback is invaluable in helping us improve and provide a better experience for our customers in the future.

We truly appreciate your business and would love the opportunity to work with you again in the future.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Charleston Service

Charleston staff were all very pleasant and polite. They keep you informed at every stage, and organise everything for you.

5 december 2024
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Antwoord van Charleston Financial Services Limited

Dear Rosemary,

Thank you so much for taking the time to leave us a review.

We're thrilled to hear how pleased you were with the service you received from the team.

We hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

The advisor was courteous

The advisor was courteous, helpful and happy to explain things I didn't understand or needed to be made aware of.

26 november 2024
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Antwoord van Charleston Financial Services Limited

Dear Shaun,

Thank you so much for your 5 star review!

It's fantastic to hear how pleased you were with the service you have received from your adviser.

Thank you for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

first time we have used this company

first time we have used this company, buy to let remortgage, great company to deal with always kept us updated on the progress, would highly recommend to anyone looking for finance

14 november 2024
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Antwoord van Charleston Financial Services Limited

Dear Bill,

Thank you so much for your fantastic review!

We're thrilled to hear how pleased you were with the service you received from the team.

We hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Professional

Professional, knowledgeable and trust worthy

Will be using alot more

Paul

16 november 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Paul,

Thank you so much for your 5 star review!

It's great to receive such positive feedback, and we're so pleased to hear that you'll be using us again.

Kind Regard,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Kept up to date.

15 november 2024
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Antwoord van Charleston Financial Services Limited

Dear Susan,

Thank you so much for your 5 star review! We're thrilled to receive such positive feedback.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

We dealt with Scot Kearney to source a…

We dealt with Scot Kearney to source a business loan, throughout the whole process we found his service incredibly responsive and efficient. All in all a an excellent service and really helped us in a time of need.

11 november 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Zac,

Thank you so much for the fantastic feedback!

It's great to hear how pleased you were with the service you received from Scot.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston

Beoordeeld met 5 van de 5 sterren

They were great

They were great, got my mortgage ok. Responsive quickly when I realised the address on it was slightly incorrect, transferred funds with my collector’s for my house purchase right on time.

12 november 2024
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Antwoord van Charleston Financial Services Limited

Dear Helene,

Thank you so much for your 5 star review!

It's fantastic to hear how pleased you were with the service you received from Nikki and James.

Thank you for your business, we hope to hear from you again in the future.

Kind Regards,

The Team & Charleston FS

Beoordeeld met 5 van de 5 sterren

Professionally Handled

I was dealt with utmost professionalism.
Scot Kearney answered all my questions and put a proposal together later that day.
Excellent work.

7 november 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Mr Patel,

Thank you so much for your fantastic feedback!

We're so pleased to hear how happy you were with the service you received from Scot.

Thank you for your business.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Great Company

Excellent service from wonderful staff. They're really on the ball with everything and make the whole process pleasant. Not only do they get you the best mortgage deals but they chase things up and take all the stress out of it.

5 november 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Mark,

What a fantastic review. Thank you for the feedback!

We're thrilled to hear how happy you were with the service you received from the team.

Thank you again, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

The communication and support was good.

The communication and support was good.
I was provided with few options and I made informed choice with regards to right mortgage offer.

1 november 2024
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Antwoord van Charleston Financial Services Limited

Dear Shakeel,

Thank you so much for your five star review!

We're so pleased to hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to work with you again in the future.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

I had a few issues with the mortgage…

I had a few issues with the mortgage but the staff at charleston managed to iron them out well. A service industry is all about the people and Javanti is such a sound bloke (ladies he is easy on the eye and gentlemen he is a top draw lad). Josh made the whole process simple and a pleasure to go through. Try these 2 boys for yourself and see how they do.

22 oktober 2024
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Antwoord van Charleston Financial Services Limited

Dear Ghulam,

Thank you so much for your wonderful review. The whole office enjoyed reading it!

We're thrilled to receive such fantastic feedback.

Thank you for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Professional services throughout the…

Professional services throughout the application always returned calls emails etc and would recommend them to anyone wanting to raise financial sums on properties.

Regards

Ken Perkins

24 oktober 2024
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Ken,

Thank you so much for your 5 star review! We're thrilled to receive such positive feedback.

It's great to hear how pleased you were with the service you received from the team and that you'd recommend us to others.

Thank you for choosing Charleston. We hope to hear from you again soon.

Kind Regards,

The Team @ Charleston

Beoordeeld met 5 van de 5 sterren

Excellent and crystal clear advice

Tom gave Very much professional advice, made everything crystal clear, explained the mortgage process in simplistic way. I would 100% recommend their services and will go ahead with them.

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Charleston Financial Services Limited

Dear Umesh,

Thank you so much for your fantastic feedback!

We're thrilled to hear how pleased you were with the service you received from Tom.

Thank you for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service

21 oktober 2024
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Thank you so much for leaving us a 5 star review!

We're thrilled to hear how pleased you were with our service. We hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Beoordeeld met 5 van de 5 sterren

They know what they are doing

They know what they are doing, their is need to have better communication but in large companies
Nikki , Steve and teamis brilliant person to be point of contact

15 oktober 2024
Review zonder uitnodiging
Logo Charleston Financial Services Limited

Antwoord van Charleston Financial Services Limited

Dear Trupti,

Thank you so much for your 5 star review!

It's great to hear how happy you were with the service you received from Nikki.

We hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

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