Choices Reviews 

Very impressed with how prompt and professional the Ebony Ramsey from Choices Real Estate has been.
She respond quickly to concerns and take action without delay.
Communication is always clear, courteous, and reassuring.
Her attention to detail and care for tenants truly stands out.
Grateful for the support — it makes a big difference.

I have been so very lucky to have, Robyn Copperthwaite, assigned to me. He is always prompt in replying to any queries I may have and is someone I can always rely on. He is highly professional, reliable, genuine, friendly and knowledgable. In essence, he is a great asset to Choices and I very much look forward to continue working with him.

I am very happy with the service I received from Shiquerah because she was helpful and friendly.

Choices have been very great with managing my tenancy. Robyn Copperthwaite has been very helpful. He was able to reassure me even though my arrears repayment and the overall support from the team has been very good. Particularly, Robyn was able to provide consistent support with my arrears repayment.
Thank you guys.

You are saying that the flat was seen in a bad state a flat that was filled with mould all over the walls, the toilet and bathroom needed repairs but nothing was done. Have you forgotten that I lived in the flat for 2 years. Your inspection was coming to the flat for every 3 months to check the state of the flat and there was no indication that the flat was in a bad state. I also had a brand new washing machine which I bought for 400 pounds but to my surprise choices used the washing machine as part of advert for the new tenant the occupied the flat. Are you also saying that am not going to be compensated.

Before the TDS made decision in the matter, this was up to 6 months before I contacted the TDS, if choices is a good agent why haven’t made arrangements for the collection of my deposit.

I know it is an arrangement between the TDS and the landlord not to give back my deposit and this is unfairness.

I need the payment of my washing machine at least the flat was empty without washing machine when I occupied the apartment/flat.

This company attempted to coerce me into increasing my rent hours before receiving keys or they would give it away. Only upon highlighting how this was illegal did they conceded.

In addition they ignore all emails and only contact when they want more money. In my case despite agreeing to an itemised inventory check in. Attempted to keep my deposit for elements that were already broken or missing when I moved in.

Complete con. Worst estate agents for renters, only trying to line the pockets of landlords. They will screw you over

The two agents Millie Lawlor and Jamie Burton who helped me secure my new studio were fantastic – professional, polite, and always quick to respond. They made the whole process smooth and stress-free. I’m really grateful for their support and would highly recommend them!

We’ve rented through Choices for a long time. The staff and service have always been fantastic.
As we end our tenancy, we’re still getting great service. Special thanks to Shiquerah for her assistance this week.

Amber was very helpful and she resolved the problem quickly.

I rented an apartment with choices for two years. Robyn Copperthwaite Was managing my lettings. They are quick in response and there to help. It was just my landlord which was not very helpful but not that bad as well. Karen Gunner and Robyn Copperthwaite both are cooperative and helpful. Highly appreciated.

Shiquerah Smith at the Redhill branch was amazing with our tenancy. She was professional and worked with integrity. Thank you!

Amber is a true professional and a very good organizer that is impressive at such young age and for sure an assest for Choices.

Dr Ahary

Thank you Choices for a great experience dealing with yourselves has been easy and an effortless rhythm your help offered to landlords is creating much value in the housing market

Good communication and straight forward, they ensured the renting process was a breeze for me and my partners first home. Great service from Lucy and Robyn who have supported us when needed. Definitely recommend

This company keeps harassing me, calling me almost daily, while I am clearly not interested in their services.

Ebony Ramsey has been very engaging with our communication and has been very patient in dealing with our queries.

Very prompt, professional, and polite. Has made a renting go so much smoother and really handled things amazingly. Really excellent response time. Nicola Dunn and Millie Lawlor were huge helps!

Great company. Keep you in the loop and very profesional. Highly recommended. Shannon was especially helpful in moving things along.

Choices were fantastic in every way ALL the staff were very helpful and considerate, from Emma in the office to Danny who helped me with the alterations to meet my needs and Steve who delivered the bike and took my part ex. i would very much recommend this motorcycle dealer, they have awesome bikes that come with a warranty and the choice they have in stock is exceptional, from scooters to Harley-Davidson cruisers

Have worked with Ms Shiquerah Smith for about 2 years now. She is prompt in replying, thorough and reliable in her tasks. Would recommend her.