About license of Cisdem Duplicate Finder for Windows I installed it on one computer, and it worked correctly. Then, I uninstalled it from that computer and tried to install it on another compu... Toon meer
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The customer service is amazing. I always get a fast response from support and they've been super helpful. They've been able to resolve all my issues quickly. The program that I'm using from them w... Toon meer
I had an issue with my activation code, so I have contacted the support service, it was already 8:00pm so honestly I was not expecting an answer the same day. But they have not only answered right awa... Toon meer
There aren't many decent PDF converters for Windows. Most don't bother to include the OCR searchable / selectable text when converting documents with text, MS Word, etc., etc. I've tried severa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are Cisdem, a dynamic group composed of sophisticated software engineers and tech enthusiasts. Our mission is to develop software that is innovative, easy-to-use and budget friendly. Since 2014, we have created multiple innovative and high-efficient software in the fields of Utility Tools, Multimedia Studio, and Document Solutions. Cisdem Apps, known for simple and user-oriented design, have been used by individual and business users in more than 160 countries. We put enormous efforts on R&D and undertake active upgrade & maintenance to make sure our IT solutions fully meet our clients’ needs and always update to date. We do hope that our apps saved your time, money and efforts - be it removing duplicate files, locking apps/websites, managing Mac Contacts, recovering your lost data, downloading and converting videos, DVD burning, editing or converting PDF files, etc. Ultimately, our goal continues to be, providing flexible, cost effective tools that make life easier and workflow smoother.
Contactgegevens
RM 02, 21/F, HIP KWAN COMMERCIAL BUILDING,38 PITT STREET, YAU MA TEI, KL, Hong Kong
- support@cisdem.com
- www.cisdem.com
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I own three Cisdem products
I own three Cisdem products, one of which is an updated version of a previous purchase. They all perform admirably, and the support is quick and knowledgeable.
Fantastic and fast customer service!
A really good duplicate checker
A really good duplicate checker, good value and seriously prompt and helpful online support. If you want a second license to add to one already bought, ask for a discount. They say yes immediately.
Really fast tech support
I had a tech issue when trying to install and use their software, I emailed the company and they helped me solve the problem incredibly quickly. They replied to each email within minutes, diagnosed the issue and gave me advice on how to fix it. Software now running smoothly.
Thank you Cisdem, it is rare to find this level of integrity in business today.
I took out a subscription to a software package that worked well, but after a couple of years I had no further use for it. Unfortunately I overlooked cancelling my subscription before the due date and the payment was made automatically. My mistake, but I felt it was worth asking Cisdem support if this could be refunded given that I hadn't used the software for some time. They came came right back to me within a day saying that they were issuing a refund. Thank you Cisdem, it is rare to find this level of integrity in business today.
Cisdem was very responsive.
Cisdem was very responsive when I required a new license due to computer upgrade. The software has also worked flawless across generations of operating systems.
Amazing Customer Service
I purchased a copy of Cisdem PdfMaster in 2022 as part of a bundlehunt bundle. Great program! I recently tried to reinstall the program and my licence code would not work. This is not unusual for bundle hunt software when a new version is released and is a disappointing aspect of their software bundles (Not bundlehunt's fault). Hoping for the best I sent a quick email to Cisdem requesting help. Not only did they reply within minutes but they provided advice and a direct link to the latest version of their software which accepted my licence code. Usually in this situation software companies just offer you a discount to upgrade to their latest version and refuse to support previous versions which means your licence lasts a year if you're lucky! Cisdem was such a refreshing company that actually has outstanding customer service that solved my problem immediately. Cisdem now has me as a customer for life. Thanks so much Joey and Cisdem! Great product and great company!
The service was very quick and effective
The service was very quick and effective
Very quick response from the Support Team
I’m in the process of switching MacBooks and reached out to the support team to ask how to deactivate the software on my old MacBook so that I could activate on my new MacBook. This was around 7:30pm Eastern Time. Within a couple hours I received a response telling me that my serial number had been released which allowed me to assign it to my new MacBook. A couple minutes later, it was done! Thank you so much for the very quick response. I really appreciate it!
My license key didn't work after…
My license key didn't work after installing PDF converter on a new computer,send an email and it was fixed within hours.Top Top
Prompt & Reliable
Thank You for Your Prompt Response and Payment Confirmation
Thank you for your swift response to my request.
Great software with great support!
The Cisdem Video Converter has performed reliably for the past year but the computer it was originally installed on had crashed & I contacted support for help with the license transfer to the new comp. I am very pleased with the near immediate response and quality support I received resolving this issue.
Super and Quick service 👍
Super and Quick service 👍
My best recommendations
Solved the problem simply
The CISDEM support team is great!
The CISDEM support team is great to work with. If there is any kind of minor blip in using the product, shoot them an e-mail, describe the issue and they promptly and politely get right back to you and help you resolve the issue. Their product is great! Their customer service after purchase is not matched by any other software company I have ever used. Highly recommended!!!
Great Experience
My problem was solved extremely quickly, and communication was great!
I was very satisfied with the service
I was very satisfied with the service. Everything was handled professionally, quickly, and with great attention to detail. I would definitely recommend it to others
Perfekter Service
Perfekter Service, auch Jahre nach einem Kauf!
Unusual one this....but very happy
Unusual one this....but very happy. Not happy about an automatic renewal, which I didn't authorise/wasn't made aware of. Emailed support and within half a day they'd politely replied to say that they'd canceled the autorenewal and had refunded my paypal account. I check out my account an lo and behold teh full refund was there. Clearly a very professional organisation who genuinely look after their customers.
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