Citygate Reviews 

Staff were lovely (Laura) and the service was impeccable.

Marc J - great service as always!

They were spot on giving me an estimate of the length of time it would take. (Service; MOT and Clean).
But most importantly the far is running spectacularly well afterwards.

The booking of this service was so simple I did not do it on line as I wanted to check some things before booking
Javonte was excellent as I waited for my vehicle kept me informed of its progress
5 stars to him great service provided very polite and informative.

Very efficient,polite and helpful.

The guy that was looking after my service was an absolute delight. Polite. Helpful. Respectful. I was working in the business suite and we waited for my to finish a call and asked if it was a convenient time to talk. More of him please. Give that man a pay rise.

Have all my services done at city gate Colindale always very professional and keeps you updated at all times
If any extras are needed they explain and never try to hard sell
Very good rates and good value

Our main request was to have the air_con repaired as it was repaired last year and failed again. It has now been repaired and is working well, essential in the current weather.
The mechanics also repaired the front brakes which were omitted by the garage which did the MOT.

My service clerk updated me and was very helpful!

Friendly and very helpful staff. Took my car in for its MOT, a very smooth and pain free experience. Great customer service

Thank you to the Team at Citygate for another great experience. Special thanks to Charlie for making sure my car was fixed in one day and returned all clean and hoovered.

Always a wonderful experience with the team at South Ruislip, Chase was warm, welcoming, polite and friendly. Always leave feeling valued and appreciated

Amazing service. Nice place to sit, self service for coffee. Staff were friendly ! Good place to get MOT sorted.

I recently had my car serviced at the Citygate Volkswagen in Watford. Zain was really helpful and made the booking seamless. Great communication and very kind would definitely recommend.

Everything went smoothly Got the car back on time nice and clean Had a video sent to my mobile informing me of work that was required tick the boxes on line to ok work

Quick easy booking. Excellent customer service. Kind friendly staff. Even cleaned my car as part of the service which I was surprised but overjoyed with

Warmly welcomed and made to feel at ease and confident of a good professional service.

The experience was seamless.
I have been kept informed all the way of the work. The job was completed on time.
She was polite and knowledgeable.
The car was cleaned when handed over.

Zaarar made the whole experience effortless. He took care of me from the moment I booked my car in for a service. I hadn’t realised my service plan was expiring. He contact VW, cancelled my current plan which was a week away from ending and helped me take out another plan. He also helped me with a mirror issue I was having. He is a real asset to Volkswagen. Totally gets what customer service is.

Expert team with great experience throughout. Good communication and knowledgeable. Only issue is complimentary car wash could be better car left with watermarks on body and windows