We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jeg har haft en rigtig god oplevelse hos CLAVIS i Hundige indtil videre. Min lærer, Jens, er fantastisk — han er dygtig, tålmodig og god til at forklare tingene på en måde, der er nem at forstå. Under... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Har tilmeldt mig til en prøve, betalt gebyret. Desværre blev nød til at afmelde mig, gjorde det mindst 2 måneder inden prøveafholdelse. Der gået over 2 uger, flere mails og de vil stadig ikke refunder... Toon meer

Beoordeeld met 1 van de 5 sterren

Du bliver ikke forberedt på den vigtige Danskprøve A1 hos Clavis. Har du f.eks. et ønske om at fortsætte på FVU efter Clavis. Får du ingen hjælp eller vejledning. Som gør dig i stand til at blive opta... Toon meer

Beoordeeld met 5 van de 5 sterren

Jeg oplevede et fantastisk samarbejde mellem SIRI (Asbjørn) arbejdede om aften og Clavis (Wissam og hans team) i forbindelse med min søn havde brug for en studieprøve som var blevet besværlig gjort af... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling

Geschreven door het bedrijf

CLAVIS tilbyder danskuddannelse til voksne udlændinge, FVU, ordblinde- og privatundervisning. Vi er en non profit virksomhed med 40 års erfaring. Vi har afdelinger i Greve, København og Aarhus


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Unprofessional

My wife had booked a meeting for an evaluation and the representative from CLAVIS failed to show up. Use UCPlus or Studieskolen instead.

10 juni 2022
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hi Tommy

We are sorry to see that you and your wife aren't satisfied with CLAVIS. However, I know that everything should be fine now :)

Best regards
Stine/CLAVIS

Beoordeeld met 5 van de 5 sterren

Clavis Aarhus er ikke kun en…

Clavis Aarhus er ikke kun en sprogskole, men den er et interaktiv miljø, hvor dygtige lærere dækker kursisternes behov at kunne skrive fagligt, og de hjælper dem med at bedre udtrykke sig mundligt på et akademisk niveau.

Tak Clavis Aarhus Sprogskolen for jeres indsats!

16 maart 2022
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hej Andreea

Tusind tak for de fem stjerner og de fine ord. Dem er vi meget glade for.

Rigtig god dag!

Mange hilsner
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

Hi, I am phd student in Denmark.

Hi,I can’t recommend this school for people who really want to learn Danish and being integrated in the Danish society.The administration doesn’t know what they are doing.I was dropped from duo3 modul 3 even though I passed the test.The explanation came later with the letter.The main reason was that my English was really bad that is why I couldn’t continue on duo3. By the way I am studying on the phd program on the Royal Danish music academy in Copenhagen.My English was checked at the second round of my audition before entering the program.Studying phd program in DKDM requires advanced level of the English language. I texted to my friends from group in Clavis and they were really choked!It is unbelievable and choking that it could happen in Danmark!Lying in public is one of the worst things what you can do!It shows the unprofessional behavior with lack of knowledge of educational process and something else…as you see . Some mounts ago I had the meeting with manager of the Danish Radio as he wanted to hire me for the concert (it was a solo concert)where I had to give an interview in English.He would chose me if I couldn’t speak English on the very good lever for sure…By the way the coordinator’s level of English was really primitive!

2 maart 2022
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hi Tanja

Thank you for your review. We know that you have been in contact amongst others with Janne, head of department in CLAVIS Copenhagen about the situation.

Without going into further specifics details in public, we can inform you, that we always make a thorough and professional assessment of each student. At the assessments several parameters are being used – which we also have explained in the letter you have received.
We are of course sad that this is your perception of the process. However, you are very welcome to get a professional assessment at another language school.

Best regards
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

I was attending to these lessons for before I gave up

I was attending to these lessons for about 2 months before deciding to quit. My teacher had the worst handwriting to the point I could not understand the differences between ‘B’ & ‘V’. There was constant noise coming from the other rooms in the building which made me unfocused. The teacher seemed very conventional to the point she stated that it was not fit for the language to apply they/them to the language when referring to someone since the language was made for either He or She. It was rude and unpleasant, and unnecessary. Then we changed teachers for one day, which completely changed the level of studies to the point I could not even follow up. I gave up. Before joining the classes in real life, there was a teacher who did an interview with me and he was so lovely, I wished he had given me the classes, instead of a right-wing unfit teacher that was unpleasant to learn from, the language was already hard enough yet it was not fun. I suggest if you want to learn this language you go elsewhere. I called them today asking for a complaining form and was told that it doesn't exist... which seemed odd...

18 januari 2022
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear Karim

We are sorry to read about your experience with CLAVIS.

We know that you have been invited to a meeting with Janne, head of department in Copenhagen to talk about your experience and how we can do better but unfortunately you have refused.

We hope that you'll find a place that suits you and your expectations :)

Have a nice day.

Best regards
Stine/CLAVIS

Beoordeeld met 2 van de 5 sterren

Mixed levels of teaching

I had 2 different teachers and the standard was completly different with both. One was really good, positive and we learnt a lot. Another was uninterested, missed many classes, never set or checked any homework, never gave practice tests and we learnt nothing.

8 januari 2022
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hi Manu

We are very sorry to hear about your experience with CLAVIS. We always strive to provide te best service possible. However, since we only have your first name we can't find you in our system.

We would very much appreciate if you will write us at markom@clavis.org, so we can get your feedback in person.

We look forward hearing from you.

Best regards
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

Don't bother with them - they don't refund your money back!

Don't bother - they won't give you your money back :(

I wanted to do studieprøven earlier this year but as I was on maternity leave and struggling to prepare for the test I asked for it to be delayed, which they accepted and I really appreciated. Now to the next time for the test (November) and I can't get the day off work to do the test, yet I'm being told that they can't reschedulw the test nor give me a refund! Waste of so much money for nothing!!! I'm so angry and upset!

30 oktober 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear Elizabeth

We are sorry that you are not satisfied with our rules of refund. We will do our best to explain more detailed.

As you write, you signed up for the test in the spring, and wanted to move your test date to next exam term, which we usually don’t do. In relation to our payment terms we refund the full amount before the registration deadline. In this case you could have chosen to get the full amount back when you signed up for the first time and then sign up again at next term. Since you wanted to postpone your test, this deadline has of course been exceeded. The reason for this is that we have begun a process in which we, among other things, report to the ministry, and registers you in the system, which is why you can no longer get the amount returned.

Have a nice day :-)

Best regards
Stine/CLAVIS

Beoordeeld met 3 van de 5 sterren

Update

Clavis har gode lærere, men et rodet system.
1: Min kone blev placeret i en forkert klasse i sin 1 time.
2: Midt i modul 3 beslutter Clavis at hendes klasse er for lille så nu skal eleverne fordeles ud på nogen andre hold. Totalt uacceptabelt at gøre dette midt i forløbet.
3: Underviserne på Clavis må selv vælge imellem to bøger. Det er der måske ikke noget problem i hvis en lærer følger et hold til eksamen, men det er meget upraktisk når skolen bliver nødt til at slå klasser sammen midt i et modul.

Update: Skolen har taget kontakt til os efterfølgende, hvor vi har haft en samtale om forløbet.
1: De har beklaget at klassen blev slået sammen midt i et modul, og oplyst at de gør alt for at undgå dette, men at de økonomiske rammer er stramme; så de kan blive nødt til at gøre det ved frafald til mindre end 10 studerende pr klasse. Vi synes stadigt det er meget uheldigt, men håber bare på det ikke sker igen.
2: Jeg glemte at skrive i min første anmeldelse at nævne at studie-vejlederen kontaktede os hurtigt efter vores henvendelser. Det er hermed gjort, for ret skal være ret.
3: I kraft af at skolen har taget vores kritik alvorligt og ingået i dialog, har vi rettet og opdateret anmeldelsen, samt hævet den samlede vurdering af skolen til 3 stjerner.

16 juni 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hej Morten,

Vi er meget kede af at læse om jeres oplevelser med CLAVIS. Vi har undersøgt sagen nærmere, og har en anden opfattelse af forløbet, end I har. Vi vil meget gerne i dialog med din kone, så vi kan få udredt misforståelserne, og hun kan blive glad og tilfreds med sit forløb på CLAVIS.

Update:
Hej Morten,
Tak for din opdatering af anmeldelsen:
Vi er meget taknemmelige for, at I tog imod vores kaffeinvitation, så vi sammen kunne få vendt de forskellige synspunkter.

Ha´ en dejlig dag😊


Mange hilsner
Monika/CLAVIS

Beoordeeld met 5 van de 5 sterren

Clavis PD3 undervisningen og FVU

Jeg er meget tilfreds med undervisningen på Clavis sprogskole og kan ærligt anbefale Clavis til dem, som søger dansk sprog kurser til udlændinge.
I min erfaring, alle kursus ledere er højt kvalificeret og kompetent i sprog undervisning og samtidigt god til at motivere kursisterne til at forbedre sig og bruge dansk i hverdags livet. Alle administrations medarbejdere, jeg er kommet i kontakt med, var rigtig venlig og hjælpsom. Jeg er glad for at kunne fortsætte med FVU kursus efter jeg afslutte min PD3 eksamen.

2 juni 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hej Kristina

Tusind tak for de meget pæne ord. Vi er glade for at høre, at du er tilfreds med CLAVIS! Vi sender rosen videre til undervisere og administrationen :)

Hav en dejlig dag!

Bedste hilsner
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

Clavis Kbh not recommended for studieprøven

Unfortunately, I did not know before registering for studieprøven, that there is such a tremendous difference with the schools!

While fx UCplus Kbh is giving their students the possibility to write "studieprøvens skriftlige del 3" on the computer, we have to write the 3 hour lasting part of the exam by hand with Clavis. Clavis also does not give access to online dictionaries.

It is completely unacceptable, that such an important exam is taking place under such different conditions. It is completely unacceptable, that Clavis is apparently not capable of organizing the needed ressources in order to give their students optimal chances to pass the test.

I'm of the opinion, that students of UCplus clearly have an advantage of passing studieprøven.

10 mei 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear CE

Thank you for the above mentioned feedback and review regarding taking the SP exam.

CLAVIS is Denmark's largest exam provider within Danish as a second language. We organize exams for over 5.000 examinees each year. Due to the large number of examinees per location, we unfortunately have to have some limitations eg in connection with the possibility of using PC.

Unfortunately, we do not have unlimited resources and we have therefore prioritized our own students and gave them this possibility. From the next semester, however, we have decided to give all SP examinees the opportunity to bring their own laptop.

We apologize for the inconvenience that might have caused you.

Best regards
Monika, CLAVIS

Beoordeeld met 5 van de 5 sterren

Great school and great experience

The communication was smooth. The school was adapted to this corona crisis and change the course to online efficiently. It was especially important for me just before the exam PD3. I know the efficiency of the online course is extremely depend on the teacher as well, so I am sending a huge thank you to Brian :) I cannot tell anything on the negative side.

10 mei 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear Zoltán

Thank you very much for the nice words and the five stars.

Have a nice day :)

Best regards
Stine/CLAVIS

Beoordeeld met 4 van de 5 sterren

Positive experience

I was quite hesitant after reading the reviews but my experience was quite good. I attended an online class in the evening twice a week which was very convenient. Our class was amazing, everyone was friendly and helpful, it was a lot of fun to attend the classes. In terms of teaching it was much better than the previous course I attended somewhere else. I can speak Danish much better now, it was a big improvement. Homeworks were well-chosen. My communication with the managerial staff was very positive too. They were responsive, friendly and helpful. Teaching could be a little bit better so I cut one star. All in all I was happy with my class. I really wonder how my next level class will be.

27 april 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear Tekir

Thank you very much the your review. We always strive to become better, so I will make sure that your feedback will be passed on :)

Have a nice day

Best regards
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

Won’t give me a refund I am entitled…

Won’t give me a refund I am entitled to. I have to pay for something everyone else gets for free, just because I had already paid before the rules changed and made it free for all.

Plus the class is way too large and you never get to talk.

10 maart 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hi Maria

CLAVIS follows the law determined by the government. It says that it is the municipality who decides whether to refund your payment or not. We only charge the students on behalf on the municipality.

However, we are very sorry to hear about your experience with the classes. We always encourages to talk with your teacher, if you have any problems with your classes.

Best regards
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

STEDET BURDE FÅ NUL STJERNE

STEDET FÅR EN STJERNE, FORDI MAN IKKE KAN GIVE NUL STJERNER.

Clavis sprog og kompetance er den værste arbejdsplads, man kan tænke sig til. Så kort sagt, HOLD DIG LANGT VÆK. Både underviser og ansatte i administrationen, bliver sygemeldt på stribe, og ledelsen behandler de ansatte og kursister så dårligt, at det slet ikke kan beskrives. Det eneste det går ud på i den virksomhed, er at få flest mulige penge ud af virksomheder og kommunen, som betaler for hovedparten af de kursister, der modtager sprogundervisningen hos Clavis. Tror det eneste positive der er at sige om den virksomhed er, at der er god kaffe i kantinen for de ansatte.

8 februari 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Kære AGG,

Vi er kede af, at du som tidligere medarbejder har haft den oplevelse og opfattelse af CLAVIS. Vi forsøger altid at skabe de bedste rammer for vores kursister og vores medarbejdere. Dette er bl.a. også grunden til at halvdelen af vores kursister vælger os på baggrund af anbefaling.

Held og lykke med dit kommende job.

Mange hilsner
CLAVIS, Monika

Beoordeeld met 5 van de 5 sterren

Et godt sted at begynde :-)

Vi er igang på Clavis Roskilde. Et behageligt sted hvor vi er blevet imødekommet af venlige mennesker. Konstruktiv undervisning. Der et endvidere et godt bibliotek.
Hvis du overvejer at blive bedre til dansk - så er Clavis et godt sted.

5 februari 2021
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Kære Thomas

Tusind tak for de pæne ord. Det er vi meget glade for!

Bedste hilsner
Stine/CLAVIS

Beoordeeld met 1 van de 5 sterren

Avoid Clavis and pay to go private

I was really looking forward to learning Danish but this learning center is awful and after this short and unfortunate experience I'm paying to go private. The method of teaching is so old fashioned and they stand and mindlessly recite lines from a paper handout with no explanation of the words or meanings to anyone who is completely brand new to learning Danish. I guess I'm lucky I've done the Duolingo app. The teacher was so unprepared and didn't know the course syllabus, how to structure their lessons or have any idea how to navigate through the Clavis e-learning portal. They made very discouraging remarks and facial expressions when I made a mistake, which will naturally happen as I'm learning a new language. We were told to go through our handout as homework and fill out the answers 'in our head' because we weren't allowed to practice properly at home. This is a really ineffective way of learning and I would struggle to think how anyone passes their modules. I've also tried to get my deposit back after 2 lessons and they refused, despite there being no terms and conditions written anywhere saying I cannot have my deposit refunded. Instead I have to be transferred to another class. I pray it's not worse.

5 oktober 2020
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear Ba

We are very sorry to hear about your experience. We always thrive to provide the best possible service and tuition for our students.

We are aware that you have been in contact with the head of our department in Copenhagen. We appreciate your feedback so thank you for that.

The deposit rules about reimbursement is unfortunately not something we as a language school can change. It is centrally determined in our legislation and the rules say that you must complete the current module at the chosen language school if you have paid the deposit and have started the classes. That is why we unfortunately can´t return your deposit.

We hope that you will be satisfied with your new class.

Have a nice day 😊

Best Regards
CLAVIS

Beoordeeld met 1 van de 5 sterren

Afviser refusion for prøvegebyr

Har tilmeldt mig til en prøve, betalt gebyret. Desværre blev nød til at afmelde mig, gjorde det mindst 2 måneder inden prøveafholdelse. Der gået over 2 uger, flere mails og de vil stadig ikke refundere mig for noget jeg har RETTIGHEDER til. De gå imod deres egne refunderings betingelser for at beholder 800kr på deres egne lomme. Sikkert en måde at køre en skole på!

24 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hold dig væk.

Stressende arbejdsplads, ingen har tid til at oplære nye medarbejdere, ledelsen lytter ikke, alle er utilfredse og ledelsen er ligeglade med deres medarbejdere, svarer ikke på henvendelser og lader som ingenting. Inden for de sidste måneder er der i Aarhus afd. 2 sagt op, 3 har selv sagt op, og 5 har været eller er sygemeldte. Alting sejler og der er ikke styr på meget. Der ansættes og afskediges hele tiden, retter man ikke ind til højre og siger javel til alt, er det ud af klappen. Eleverne bliver syltet og får dårligt svar på det de spørger om, ingen har tiden til dem og oftest bliver det bare en form for slukken ildebrænde. Uforståeligt hvordan de kan leve op til kravene, når der er udbud, og uforståeligt hvorfor der ikke er tilsyn med virksomheder, som levere af "kunder" fra det offentlige. Jeg vil på det kraftigste advare folk om at tage ansættelse der eller starte uddannelse.

15 september 2020
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Kære Chrisser

Vi er kede af, at du har haft den oplevelse. CLAVIS finder det uheldigt, at en tidligere medarbejder, der kun har været ansat i meget kort tid, kan udtale sig så kategorisk. Vi ønsker dig held og lykke i dit fremtidige job.

Bedste hilsner
CLAVIS

Beoordeeld met 1 van de 5 sterren

Avoid this school like you would a coughing passenger during a pandemic on the S-train!

I really wish I had heeded the terrible reviews about this place. Once I paid the deposit, I heard nothing from these people for weeks and then got a letter in the mail with the time/date of a class I couldn't attend. I repeatedly emailed them and they never got back to me. The pandemic struck, so I ignored everything and when I recently returned to Copenhagen I got a paper saying I had been assigned to another class I couldn't make, and just like last time, my many emails explaining this to them went unanswered. I just called to see if they could get me into a class at a time I could actually make, and I was lectured to by a preachy women about missing class. As for the teachers and the classes, I have no idea if any of them are any good, as I couldn't get them to listen or work with me to find a class at a time I could attend. Anyway, I see another woman is complaining to the commune, so I'll follow her lead and let them know about my experience as well. Our tax dollars (and yes, I do work and pay taxes here) go to these schools (as did my deposit which no doubt will not be refunded). They should be held accountable.

17 augustus 2020
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Dear DB,

Thank you for your review.
We are very sorry for the experience you have had with CLAVIS. It is a normal procedure to be informed about a class when you pay your deposit – a class that of course fits your calendar. To find the best solution and clarify the misunderstandings we hope it is ok, that Janne Aggerholm, Head of Copenhagen Department contacts you by email to invite you for a meeting?

Best regards, CLAVIS/Monika

NB! Just to clarify - the deposit goes to your municipality not the language schools – we are just the administrators

Beoordeeld met 5 van de 5 sterren

Positive

I went to Clavis for 3 modules of Danish classes and my overall experience was quite positive. The teachers were quite good and even flexible with module test schedules when it conflicted with vacation days. The school was also nice enough to offer online classes during the lockdown period.

18 juli 2020
Review zonder uitnodiging
Logo CLAVIS sprog & kompetence

Antwoord van CLAVIS sprog & kompetence

Hi Vamsee,

Thank you very much for your review :D

Have a nice day

Best Regards
Stine/CLAVIS

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer