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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We needed to replace an E-GO battery Cleanstore had them at a very competitive price & we placed the order. Unbelievably it arrived in less than 12 hrs & we live in the Southwest of Cornwall with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a Hill General Purpose Brush as a replacement for an existing one which I had used for many years and was worn out. I chose Cleanstore as they could supply the brush at a significantly cheap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Competitive price, but despite stating it would be delivered in 7 days from order, 9 days in and not even shipped. Previous phonecall was met by some bloke with rudeness/passive agressiveness aplenty,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 Star . 100 % Customer Care . Purchase was the cheapest cost WITH a lovely FREE Gift ( handed to my Father for cleaning his car ) Mirror & Windscreen Cleaner Spray . Very happy with also fast track D... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van schoonmaakproducten
  2. ook in
  3. Stofzuigerwinkel

Geschreven door het bedrijf

Cleanstore provides quality cleaning machinery & products for delivery across the UK.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

842 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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3,9

Alle reviews

(842)

68 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Emailed these guys after a youtube video recommendation!

They replied quickly and answered questions that i had with no issue

Purchased a nilfisk P200 pressure washer which arrived quickly and is a pleasure to use.

Many thanks !

18 september 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Dean,

Thanks for taking the time to submit a review - it's awesome to hear you were happy with our advice & delivery service, as well as your new Nilfisk pressure washer!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great service from Cleanstore we would…

Great service from Cleanstore we would recommend them, and purchase from them again

9 september 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi customer,

Thanks for taking the time to submit a review - it's great to hear you were happy with our service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great service…

Great service.
Excellent range of products, good prices and super fast delivery.

2 september 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Antony,

Thanks for taking the time to submit a review - it's awesome to hear you were happy with our product range, pricing & speed of delivery!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Excellent Service

First time using this company, will definitely be using again, they answered my questions straight away, delivery was super fast. Lovely company to deal with. One happy satisfied customer.

4 september 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Anne,

Thanks for taking the time to submit a review. It's fantastic to hear you were happy with our customer support & delivery service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Just what I needed for an easier life!!!!

I began searching for a Karcher cordless vacuum cleaner and came across the model I was looking for at a good price at Cleanstore! The vacuum cleaner was delivered in good time and used it on the day of arrival. Great product and wished I had purchased one years ago as it makes cleaning your car much easier!

6 september 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Stephen,

Thanks for taking the time to submit a review & it's superb to hear you were happy with our pricing & delivery service, as well as your new cordless vacuum!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Invaluable customer service

I've recently found Cleanstore and used them to buy multiple tools and associated parts. I found them easy to contact on the phone, swift to respond via the on-line chat, extremely knowledgeable about the products, competitively priced and generally a friendly, very helpful team. I've got lots more tools to purchase and will be checking if they are available at Cleanstore before I go elsewhere. An excellent service. Heidi - Officer at Local Council

26 augustus 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Heidi,

Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our contact options, support & pricing!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

I can't rate this company high enough

I can't rate this company highly enough, in particular a chap called Richard Kushner. He was extremely knowledgeable, professional, and genuinely helpful. Richard took the time to explain everything I needed to know about power washers and provided excellent advice that made my decision much easier. His expertise and approachable manner gave me complete confidence, and I truly appreciate the guidance he offered. I would highly recommend Richard and Cleanstore to anyone looking for clear, reliable, and professional advice regarding power washers.

18 augustus 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi J1Accommodation,

Thanks for taking the time to submit a review. It's excellent to hear you were happy with our customer service & advice!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 1 van de 5 sterren

DO NOT USE

Horrible customer service. They keep hanging up the phone when you try and refund anything you can hear they putting the phone down. And then charge you to return a product that they took weeks to send out pay for faster delivery and it comes weeks later.

DO NOT USE

19 augustus 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi JJ Cleaning Services,

Thanks for taking the time to submit a review.

Please accept our apologies that your order exceeded the advertised 2-4 working day delivery service you opted for, & wasn't delivered until 6 working days after the order was placed.

We do not charge for the return of unwanted products. As per the email sent to you we are happy to refund any mis-ordered or unwanted products, however they would need to be returned at your own cost in an unused and resalable condition, within 14 calendar days of receipt.

We apologise if you struggled to get hold of us by phone. Our phonelines are open 0900 - 1700, Monday to Friday (exc bank holidays) & our customer support team are happy to assist with all enquiries.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

The support and customer care from…

The support and customer care from cleanstore, particularly Jodie, was amazing. I never had to chase my query and they keep me informed throughout the entire process. I would not hesitate to recommend this company.

19 augustus 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi John,

Thanks for taking the time to submit a review & it's fantastic to hear you were happy with our customer service & communication!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great service once again

My second order from cleanstore and very impressed again. Picked up the new Ego chainsaw for £29 absolute bargain! Arrived within 2 days.

3 augustus 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Matt,

Thanks for taking the time to submit a review - it's awesome to hear you were happy with our pricing & delivery service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great product and service

I have purchased from Cleanstore before and this occasion proved their service is consistent and excellent.
Great technical advice on the phone. Website is easy to navigate and plenty of choice and prices are good.
Delivery within a day or two of ordering was icing on the cake.
Great Team, Products and Secice. Highly recommended. Thank you.

20 juni 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Floydboy,

Thanks for taking the time to submit a review - it's superb to hear you were happy with our service & tech advice, along with our website & prices!!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

So easy to deal with

So easy to deal with, great communications, price was competitive and delivery was incredibly fast

16 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Kippax man,

Thanks for taking the time to submit a review - it's excellent to hear you were happy with our communication, pricing & delivery service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

First class service from this company

First class service from this company, very competitive and delivered on time. We were kept up to date throughout the process.
We received a free gift with the Karcher we had ordered that unfortunately was damaged when we received it, so they replaced it immediately and it was received the next day (even though it was a gift and not part of the order) Would definitely recommend this company who gave excellent customer service. Well done.

22 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Lynne,

Thanks for taking the time to submit a review & it's awesome to hear you're happy with our pricing, delivery service & communication, as well as our customer service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Regular, good service.

I have used them a number of times for tile cleaning products.
Good website and delivery service. On one occasion the delivery company failed to deliver (EVRI), this problem was rapidly resolved by the company, none of the usual haggling and prevarication. Much prefer them to Amazon.

22 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Dr Hanley,

Thanks for taking the time to submit a review - it's fantastic to hear you're happy with our website / delivery service, & we are glad our customer service team could help get this issue resolved!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

I contacted cleanstore as I wanted to invest in a premium domestic power washer and they had the best prices. I was advised to choose a different model than I originally intended due to better warranty, and I ordered the Nilfisk Premium 200. It arrived the next day but the courier had handled the package badly meaning some parts had been damaged. Cleanstore offered to send out replacement parts the next day, and due to the weight of the machine, I was happy with that. It was only when I got to try the machine at the weekend did I realise how badly it had been damaged in transit. I contacted cleanstore customer services on the monday morning, received an apology within the hour and the machine was collected the next day. My replacement was.delivered the following Friday without question, and I am absolutely delighted with it. Thank you cleanstore team

11 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Adrian,

Thanks for taking the time to submit a review. It's brilliant to hear you were happy with our customer service & your new Nilfisk pressure washer!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great cleaning products at very competitive price

I own my own cleaning company and often order from cleanstore, I find the products very competitively priced and delivery is usually very fast with DPD. Customer service have always been helpful if something has got damaged in transit or not turn up. Webpage is easy to navigate and plenty of choice. I would buy more from cleanstore if they sold oven mate, elbow grease products, pink stuff products and astonish products especially their mould and mildew remover as I find these the best for general cleaning ( I've tried them all)

14 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Paul,

Thanks for taking the time to submit a review - it's fantastic to hear you are happy with our pricing, deliveries & customer service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 4 van de 5 sterren

Really good service and parcel arrived…

Really good service and parcel arrived in good condition. Only reason for not fiving 5 stars is that the courier took four days to deliver it from their delivery depot - only after chasing with Cleanstore's helpful call-answerer was it delivered.

20 juni 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi MissFliss17,

Thanks for taking the time to submit a review - it's nice to hear you were happy with our service & we're glad we could assist with the courier!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Excellent service plus free gift many…

Excellent service plus free gift many thanks.

2 juli 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Peter,

Thanks for taking the time to submit a review - it's great to hear you were happy with our service & your free gift!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Rang with query whether AVA Facade Brush is suitable for patios and as I thought brush is too soft, and was suggested the Karcher PS30 would be ideal and fit the AVA pressure washer. Ordered and has already been despatched, Excellent customer service, will definitely buy from them again

30 juni 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Chris,

Thanks for taking the time to submit a review - it's excellent to hear you're happy with our customer service!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

Beoordeeld met 5 van de 5 sterren

Great Experience with Cleanstore for Kärcher Products!

I recently ordered several Kärcher products from Cleanstore and have been very impressed with the experience so far. The website was easy to navigate, with clear product descriptions and competitive pricing. Placing my order was seamless, and I received a prompt confirmation with all the necessary details. While my items haven’t arrived yet, as the order was just placed, I’m confident in Cleanstore’s service based on their professionalism and reputation. I’d recommend them to anyone looking for quality cleaning equipment!

29 juni 2025
Review zonder uitnodiging
Logo Cleanstore

Antwoord van Cleanstore

Hi Adrian,

Thanks for taking the time to submit a review. It's brilliant to hear you were happy with your Cleanstore experience!

If you require any further advice or support please don't hesitate to contact us.

Kind Regards
Cleanstore

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