Click4Assistance Reviews 

Good product and excellent customer service to match. Very helpful when you call with a technical or general query.

Excellent customer service and brilliant product, Conor in particular is exceptional.

Great service from Conor and the team. Always helpful when needed. Keep up the good work

We previously had a managed service but decided to take that big step to move the service in-house. Our aim was to give our web visitors a better experience through our own dedicated customer support team.

Our experience with C4A has been terrific from the very moment we made the decision to switch. The platform is extremely reliable and user friendly and if we have any issues or questions the account manager is always very responsive.

excellent company with good customer service pleased to recommend

Great Product - Highly Recommended- Fantastic aftercare too

good quality and professional service - would definitely recommend

From our first tentative enquiries, Click4Assistance (Conor in particular) have been superb. Through our own process of consideration, agreement, development and deployment we have been well supported every step of the way.

Really impressed with the product and its simplicity to use. The support has been fantastic and when I have needed assistance or queries answering, I have benefitted from people who take ownership of issues and follow up personally. I look forward to a longstanding business partnership.

EXCELLENT CUSTOMER SERVICE - 5*s from CHILLED - EVENT HIRE

Great service and value for money

I have been using this for the last 8 weeks and integration was very simple. since we have had this we have had some very good engagement from customers and seen a conversion in business generating some great revenue.

Full credit to Conor who has been on hand every step of the way and more than happy to answer all of questions, no matter how trivial!

Brilliant service, easy to use platform and really delivers results

Simple to set up, simple to use and easy to get help when needed. It does what it's meant to do.

Excellent product and customer service. Very intuitive, cost-effective and gives our customers another contact channel so we can be even more responsive to their needs. Interface is a little dated stylewise but that's just being picky!

Always found them very helpful and they are one of the most affordable solutions out there.

Great product, supportive team. We have found the Click4Assistance solution to be much better than our previous supplier and has given us increased control and flexibility. It offers exceptional value for money.

We have been using Click4Assistance for the last 4 years. It has improved the customer journey, our overall communication with our customer base and increased sales. The software is really easy to use and the report / tracking features are excellent. They phone us quarterly to ask us how we are getting on, they don't try to push add-ons or extra licences etc. they just offer really helpful and practical advise on improving performance and making the most of the software. Their accounts team are really supportive and friendly, special mention for Conor who is always very helpful and knowledgeable. Overall a fantastic service, great value and I dare say we would pay a bit more for it if we had to - its that good. Recommended ++

This is a simple to use solution, easy to implement and manage even for the smallest of teams. Whilst it would be nice to see a few more 'basic' features included in the licence price we can live without these as our clients appreciate the additional support channel. Where we can't resolve their queries by chat, it's easy to escalate the content to our case management system.

Conor and the team have been very helpful in setting up our new account and running through the packages available and different options within.

Is a fairly priced and useful tool - so would recommend others to give it a try.

Boleyn Construction

The initial support to set up the chat service was amazing. We were guided through all of the process.
Since then the support has again been amazing and there is no intermitting service, at all.
Thank you so much