CMC Motorcycles Reviews 140

I really, really, wanted to like this company. They are local to me (Cannock) and my FB feed is always full of them. Also, their sales guy, Simon, seems like a nice chap.

However, if you are looking for a fair px on your bike, this is probably the last place to go. Their offer is on the offending side of the reality. For my bike, the cheapest price on Autotrader (same year, similar mileage, worst condition) was 5K, they have offered me 2K.

I mean, if you, CMC, only want to sell new bikes and don't want to accept part ex, fair enough, but be upfront and clear, don't offend your potential customers.

I purchased a new Yamaha MT09SP 2025 plate from CMC at Newport.

Fantastic service, very helpful. Laid deposit to secure the bike. All sorted in about 10 days, then delivered to me in Suffolk.

Matt was the guy who sorted it all for me. Very helpful, and great to deal with.

I brought from CMC Newport, as my mate recently purchased a Honda cb1000r from them, and was really pleased with the service etc.

Highly recommended.

Firstly had trouble ensuring bike as they hide number plate to stop cloning!!!, so had to arrange on the day I collected bike. When I got home I checked the drive chain as it was noisy, it was rusty and covered in what I can only describe as black tar full of grit, this bike was apparently serviced and there was no way that chain had been inspected. Very disappointed and will be more vigilant if I ever buy from them again. I now have to change oil and filter incase that was also neglected!!!!!

Fantastic service from my recent purchase excellent customer service from Lee through the buying experience start to finish buying my new XJR on line right down to delivery driver explaining all about the bike being really thorough and even putting in my garage because it was raining 5 star service would highly recommend great job guys and love the new ride was as it said on the tin photos didn't do bike justice better than it looked brilliant company and even gave me veteran discount result 😀 👍

Went in to the chesterfield branch today with the intention of buying a bike on the spot, walked around, moved a bike myself to sit on it, looked around for someone to help me and not a single person in sight, eventually saw a few staff and they were all too busy talking to each other to come over and help a customer even after looking at me many times, so I left the bike pulled out in the middle of the showroom floor to inconvenience them and went across the road and bought a brand new Kawasaki, their loss of £15 000 I guess. Lesson for you lot is, be more proactive and welcoming to your customers as I am not the only one of my group who bought a bike today! Big loss to you!

Great service from the moment I arrived. I was kept updated all the way through the transaction and have had great follow up contact since my purchase.

Asked for a price for my MT10 2016, on webuyanybike.com, I agreed the price with Sean from Cannock, about a week later Lee came and viewed my bike, transferred the money and took my bike away. Thank you very much for the no hassle professional service. I bought the bike from CMC five years ago. Nice people regards Paul.

Popped into Cannock/Bridgetown shop today, usual sad boy Saturday mooch.
Cafe, always a must, friendly banter with like minded souls!
food as per usual, spot on. decent prices too ;-).

On the 23rd of October 2024 I visited CMC motorcycles show room in Cannock and was just browsing when a very nicely presented Honda cbf 1000 caught my eye. I approached the salesman Simon Jones near by and asked if I could have a better look at the machine. He was pleasant and very obliging and moved the bike out away from the other machines to allow me to have a better look. I was impressed with the machine and asked if I could book a test ride. He told me that wasn't a problem and arranged for the 25/10/24. I visited mid-day on that date and after an hours ride I agreed the sale. Simon very efficiently sorted all the necessary paper work, gave me a good trade in on my old bike and within an hour I was on the road on my new purchase. So thank you Simon and thank you CMC.

Bought from CMC Claycross some years ago, took delivery of another bike today !!! Can't pick fault in anyway with the bike, the deal, Nick who dealt with me who was great and finally the delivery of the bike. Totally recommend.

Went to see about a new tire, gave the chap behind counter the size, told me that was not a proper size, yet that's what was on my old tire, then said it would be very hard to fit ,wheel is off the bike so don't know what the difficulty would be, then told me it would be £50 to fit it, then told me to have a talk with workshop to see if it could be done, young lad at other end of counter said they would fit it and fitting cost would be £25 don't think first bloke was interested, will not be going back there,

I only deal with CMC.
Have gone through a number of bikes with CMC over the last few years.
My only criticism is that companies need to recognise that and provide a better deal sometimes to valued customers.

The whole process from start to finish was very easy. Wayne was professional in all aspects of the sale and arranging the delivery of my new bike and the collection of the PX.
The delivery driver showed me the bike and how to attach and take off the panniers as well as other items a great service all round.

I bought my fourth bike from CMC Cannock last November which I initially thought to be a Repsol cbr1000rr, a bike i have wanted for years, priced at 6k, all throughout myself inspecting the bike, sitting on the bike, asking about all the details of the bike, applying for the finance, waiting for the finance decision, there was no mention that this bike was not a genuine "Honda" Repsol, I bought the bike last November and didnt even use the bike until April this year as i am a fair weather biker, then at a local bike meet it was brought to me attention that my bike was NOT a genuine "Honda Repsol"which I must admit I felt very cheated but what could I do after 6 months? I used the bike since and it is an immaculate bike that has never missed a beat but im 53 now and have decided to go for a cruiser style bike, I approached CMC today in regards to part exchanging the CBR against another bike today, the CBR is still in immaculate condition now with 4000 extra miles after 11 months and was offered 3k for my bike against another bike priced at 9.6k leaving me a massive shortfall in finance, I would have expected to pay a few hundred pounds in shortfall as I have done this same thing with my past 3 bikes and the trade in price has always wiped the finance slate clean after 12 months, but I more than feel that CMC have left me feeling 100% conned and now I am stuck with the bike, I am truly gutted as I have always highly praised CMC to everybody but I will never use in the future

What a rip off, dont bother going for a trade quote these guys are daylight robbers. I tbought WBAB were bad, but honestly to offer £1000 less trade in than cash from WBAB is just pure greed, they came back with an offer of £5000 for my 2016 Ducati Diavel Carbon against a £5999 Triumph, which will net them a tidy profit in the first place so why the ridiculous low ball offer. Take your business to a dealer that cares about motorcyclists, not these profit first companies that look to take advantage of fellow motorcyclists, especially those that have to sell, luckily I dont.

Took my bike in this morning for service and MOT. Staff could not have been more friendly or accommodating. I was first told it would be about 3-4 hours, which I was happy with, it gave me a chance to have some food from the chuck wagon outside, which was very nice and good value. When the mechanic realised I was going to wait he rushed on with my bike and it was all done in 2 hours.
Great service and I’ll definitely be returning.

So far so good. Bought a nearly new Z900 via the website from the Chesterfield branch. I found the whole sale (guided by Adam) really smooth from enquiry to delivery (free of charge) to my address in Hereford. The bike arrived in perfect condition and was delivered with care by CMC's driver. I have to admit I had a few reservations buying a motorcycle without physically seeing it, and being 100% reliant on a company that I'd never dealt with before. Thanks CMC for your professional service.

Simon and Phil in Newport CMC store, upstairs with the helmets were absolutely brilliant. They went above and beyond what we were hoping for. We have been to 4 other bike shops and could not find helmets to fit us both but here they ordered a helmet for my husband, without obligation and fitted intercom communications to both helmets. They were brilliant

Great company and Shaun was so friendly and easy to talk to, was a real pleasure to deal with a no pressure company. The bike I received was exactly as it said on the advert, pristine condition and lovely to ride. I would highly recommend this company and will definitely use them again on my next purchase.

part exchanged went through very easy , no hassle at all , a very good experience , thanks shaun .