Cohorted Reviews 

1.114
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I've cancelled my subscription, because of the degraded packaging and contents. I had been a Cohorted customer for over five years, and I used to have that lovely excited feeling when my boxes... Toon meer

Beoordeeld met 1 van de 5 sterren

Just got a ‘surprise’ box: all of the items have cropped up in prior boxes over recent months. The white boxes are shabby. The contents are repetitive. You’re just shoving excess stock - the hair towe... Toon meer

Beoordeeld met 4 van de 5 sterren

まず、8月のAvant Beauty Boxは51.99ポンドで423ポンド相当の価値があるボックスで大変お得です!最近海外のビューティーボックスや化粧品に興味を持ち始めて、avantがとても良い商品であるということを多くの方がおっしゃっているので、Cohortedでこのボックスを見つけてすぐに注文しました!初めて試すものばかりでとてもワクワクしています。Laboratorio Olfatti... Toon meer

Beoordeeld met 5 van de 5 sterren

Ive subscribed to many beauty subscriptions over the years ....but cohorted is the only one I wouldn't want to live without! They always have such nice high end products and all the smaller (cheaper)... Toon meer

Bedrijfsgegevens

  1. Cosmeticawinkel

Geschreven door het bedrijf

Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 18% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,6

Alle reviews

(1.114)

58 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

fraudsters.....take your money and don't deliver

After having a subscription for a few years, they've now changed their delivery courier who is failing to deliver my monthly boxes despite Cohorted taking my money and me emailing countless times and they haven't even bothered to send a reply or tell me what's happening but they'll keep my £39.99 every month!

3 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In love with this box!!

Being a subscriber for a year already, and have to say love, love, love this box❤❤❤
Maybe slightly expensive, but for me it totally worth it! Each month I love every single product in it! Mays box with living proof was another one great box for me! Always use most of the products, which are high quality and really enjoy them! Thank you Cohorted!! ❤❤

3 juni 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Cohorted box are best subscriptions box…

Cohorted box are best subscriptions box so far. Slightly expensive , but I would rather pay £39 than paying £15 a month and receiving product I won’t use. I have subscribed to other beauty box in the past. Recently changed to Cohorted, this is my third box and I am over the moon . Worth the money! You get so much for your money. Customer service was amazing past two times I had to contact them. Only 4 stars as they took money this month although I thought I paused it. Awaiting refund.

1 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Where’s my order?

I ordered a beauty box last Sunday (21st) it’s now Tuesday 30th and the box has still not been dispatched, messaged them on their website and via instagram and no response yet. Very disappointing as the box was for a friends birthday which has long since passed. Don’t think I’ll order from here again.

21 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best little self care treat!!

I searched for ages to find myself a nice monthly gift and was so pleased with Cohorted! They always have the best combos with a great range of products! I get a box every month and have also started buying extras as birthday gifts for friends!

20 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Emails ignored

Been using this service for about 2 years , so a good customer I would say .. however some items missing from
Last box . I have sent 4 emails to date and have not had a single response from Cohorted so incredibly disappointed. Just need to cancel the direct debit now as no point in paying for something that I don’t receive the full contents . Did not want to review this way but left with no other choice unfortunately

Update … the customer service email address and each time I get an automated response stating you are very busy and will be in touch soon .. after over 2 months I would have thought you would have replied. You can find all the emails if you care you have a look at them
————————-//
Thank you for your email

A member of the Cohorted Team will reply as soon as possible.

We are receiving a high volume of emails currently, please be patient while we reply.
If you have any questions about our Beauty Boxes please visit our FAQ page:

Kind Regards
Cohorted Customer Service Team
----------------------------------------------------------
Yes that is the email address that I am using and keep getting the above generic email back

2 mei 2023
Review zonder uitnodiging
Logo Cohorted

Antwoord van Cohorted

Hi Cathy, thank you for your feedback, I am very sorry to hear that you are missing items from your beauty box.

Can you please advise the email address you are sending your emails in to so we can look into this for you.

Hi, thank you for coming back to us, we have tried to find your correspondence, however I can only see emails from last year, are you using customerservice@cohorted.co.uk?

Beoordeeld met 4 van de 5 sterren

A good way to try new products

I bought the stylist special box. Unfortunately 3 of the advertised products were not in stock. They did give replacement products for these, however they were makeup products rather than skincare which is a slight shame. I have emailed customer services and they responding promptly, so hopefully will sort out. Overall I still think the product is a good idea, as allows you to try new products out for a fraction of their costs if you bought them individually.

11 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This has got to be one of the best…

This has got to be one of the best beauty boxes I have ever found.
Packed full of well known products that will have you and your body feeling and looking so amazing. The products arrived on time and were beautifully presented in a nice strong box that can be used for keeping the products in, or many other things... the best part is that there's always something that you will find that is exactly what you had been looking for and plenty of new products to try, I love everything that I got in my box.

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Brilliant but with hiccups

I love the idea of these boxes. Some months the team really do amazingly and the boxes are curated beautifully. Other months you have repeats and the odd missing items (which are always rectified if missing) but I really would like more attention paid on not repeated items (essentially when it’s devices)

8 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Really pleased with the contents

Really pleased with the contents of the box. Lots of full sizes and expensive brands - very good value. Pity the box claims to be ‘sustainable’ which is misleading as there is no context to the claim.

7 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well priced boxes

Well priced boxes! Great selection of products from brands that I'm really keen to try. Would 100% recommend.

2 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely loved my Cohorted ×…

I absolutely loved my Cohorted × Stylist Beauty Box! Fantastic quality and such luxurious products. I'm Vegan, so great to see such a wide range of Vegan/Cruelty Free skincare. Definitely recommend for self care treat or pamper gift x

10 maart 2023
Review zonder uitnodiging

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