Cohorted Reviews 

1.114
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I've cancelled my subscription, because of the degraded packaging and contents. I had been a Cohorted customer for over five years, and I used to have that lovely excited feeling when my boxes... Toon meer

Beoordeeld met 1 van de 5 sterren

Just got a ‘surprise’ box: all of the items have cropped up in prior boxes over recent months. The white boxes are shabby. The contents are repetitive. You’re just shoving excess stock - the hair towe... Toon meer

Beoordeeld met 4 van de 5 sterren

まず、8月のAvant Beauty Boxは51.99ポンドで423ポンド相当の価値があるボックスで大変お得です!最近海外のビューティーボックスや化粧品に興味を持ち始めて、avantがとても良い商品であるということを多くの方がおっしゃっているので、Cohortedでこのボックスを見つけてすぐに注文しました!初めて試すものばかりでとてもワクワクしています。Laboratorio Olfatti... Toon meer

Beoordeeld met 5 van de 5 sterren

Ive subscribed to many beauty subscriptions over the years ....but cohorted is the only one I wouldn't want to live without! They always have such nice high end products and all the smaller (cheaper)... Toon meer

Bedrijfsgegevens

  1. Cosmeticawinkel

Geschreven door het bedrijf

Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 18% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,6

Alle reviews

(1.114)

55 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Estée Lauder is a great serum glowing soft skin

Estée Lauder is a great serum ageing skin just instantly makes skin glow feeling soft helps with fine lines and glowing skin wake up with a glow in the morning highly recommend

3 oktober 2023
Review zonder uitnodiging
Logo Cohorted

Antwoord van Cohorted

Hi Sharon,

I'm delighted to hear that you're enjoying this product. We kindly request that you update your reference number to "prize winner" as that's how you received the Estee Lauder item. This particular product isn't included in any of our curations.

Beoordeeld met 5 van de 5 sterren

Excited for this year‘s advent calendar

I have ordered the 12 day advent calendar. It’s not due to be dispatched until 10th November so can’t comment on the content just yet but I don’t need to. I know it will be just perfect and exactly what I’m expecting. I mean all you have to do is look through the website and read through other reviews. So really looking forward to receiving my calendar and going from there for 2024 🌟

7 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No care for loyal customers

Disappointing treatment of a longterm customer. I had opted in for a box and was excited to receive it. For some reason the payment didn’t go through but they said they will try again, fast forward they have successfully managed to charge me for next month whilst then refusing to send out the previous box I opted in for. Their response was for me to pay £50 rather than the £39 the subscribers pay and to purchase it with the rest of the general public rather than be sent it as a loyal subscriber. Even this response I had to argue my case for! Communication is really poor and doesn’t make you feel valued at all. I’ve had communications with other luxury brands such as Charlotte tilbury and the experience was much better. I would not say this company is a luxury brand. Just luxury products. The box content can be good but for the lack of genuine customer service and interest in loyal customers I will be looking to subscribe elsewhere. Really disappointing how my issue was handled or should I say how it has been ignored.

14 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I adore the Cohorted Boxes

I adore the Cohorted Boxes. They a high end decadence, at affordable prices.
The boxes are always solid, which I keep for posting gifts to my son abroad, or give to friends to store things in. Everyone loves a good box hehe.
The products are always good, full sizes and are a beautiful, and varied, array of the months series. It helps me build up an amazing collection. Items I normally want but don't get, due to the high prices.
My overall complexion is amazing since starting too, as I'm only using proven results products.
The items come with an information leaflet and you get a qr for the magazine.
I advise anyone who loves beauty care to sign up!

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had my first box delivered this week

Had my first box delivered this week, and was absolutely over the moon!! I had the whole Colour Wow set in my basket on another website as was waiting until pay day to purchase as my basket was almost £200, and then to open my first Cohorted box and to find the whole Colour Wow set for £39!!! Well, I was absolutely shell shocked. Counting down the days until my next box!!

4 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great products!

Great, high quality products for a fantastic price! Always love Cohorted boxes and collaborations.

8 september 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

let down

used this company years ago and it used to be amazing! signed up again in august and payment made and we are now in sept and they’ve took two payments and i’ve still not had one box! i’ve emailed and tweeted many many time but nobody ever gets back to me! i’ve now paused my subscription until someone can get back to me. i bet i don’t get my free gift either judging by the service so far but i will update if i ever receive anything

29 augustus 2023
Review zonder uitnodiging
Logo Cohorted

Antwoord van Cohorted

Hi Aisling,

Thank you for your review.

I am very sorry you feel this way.

Upon looking into this I can see that you sent your email in on the 9th of September due to this being a Saturday, one our customer service agents replied to your email on the 12th as we are not open over the weekends and resolved the issue for you.

If this is not the case, could you please send an email to customerservice@cohorted.co.uk and we will look further into this for you.

Beoordeeld met 2 van de 5 sterren

Worse products in box than advertised

Sent different products to those advertised. They said it is stated in the small print - seems like they can advertise excellent brand and send a mediocre/cheaper one and cover themselves with saying it was in the small print. Feels deceptive and as such I have wasted my time and money and will go back to using the Latest in Beauty, beauty boxes where you get the products listed.

25 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a Luxury Experience

Just unboxed my Exclusive Avant Edit and I am inlove with the product selection and their presentation :). It was my first time purchasing a box and I am thrilled to order more

26 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

お得でワクワクします!

まず、8月のAvant Beauty Boxは51.99ポンドで423ポンド相当の価値があるボックスで大変お得です!最近海外のビューティーボックスや化粧品に興味を持ち始めて、avantがとても良い商品であるということを多くの方がおっしゃっているので、Cohortedでこのボックスを見つけてすぐに注文しました!初めて試すものばかりでとてもワクワクしています。Laboratorio Olfattivo - Arancia Rossaは日本に送れない商品のため、他のサンプルパウチが代わりに入っていました。
欲を言うと、夜用マスクと美容液が2種類ずつ入っていたので、違うカテゴリーのものだと嬉しかったなと言う感想です。
初回注文の無料ギフトコードを入れて、誤って削除してしまったので適用されてるか問い合わせたところ、適用されていると回答があったのに、届いてみると無料ギフトが入っていなかったので再度問い合わせ中です。

17 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really happy overall

Really happy with my first beauty box (Advent). Luxurious and full of products that I will actually use.

I was at first a bit unhappy on the 1st of August having payed for two boxes (August and September) and received neither, but once I saw how nice the box was and after seeing a preview of what the September box would be I was very happy.

Needed to speak with customer service once and that went well.

So overall I'm very happy. My only critique is that I'd personally prefer to not have to pay for a box a month in advance, but most subscription services seem to do this anyway.

3 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Luxury edits with big name brands

I’ve been subscribing since June, I received my first box in July which was the Pixi edit. I love Pixi products so it was nice to receive a selection of items I probably wouldn’t have chosen myself but I’m pleased with, especially for the price. I have now just received the August box, it is an Avant edit so very luxury and worth around £400 I believe for a £39 subscription! Overall I’m really pleased with the Avant box, although I’ve seen there was a Cohorted Avant box in April 2021 which seemed to have a greater range of products (it contained an eye treatment, illuminating cream, serum, exfoliator, firming mask & single use eye pads and was worth nearly £500). In contrast the one I have just received contains a single use face sheet mask, two different night masks, two different serums, and a day cream. I personally would have liked a bit more variety in the items, for example I would have preferred one night mask and an eye cream instead of two different night masks. I appreciate I’m being fussy, it’s still a great box of luxury products.
The Cohorted sneak peek for September suggests it’s a color wow edit which I’m also excited to get as I’ve tried a few of their products and they’ve all been excellent!
The boxes seem to be really well packaged and look really lovely when you unbox them, they definitely feel like a luxury box. So far I’m impressed and intend to keep my subscription going. I would recommend this, whilst it’s more expensive than other beauty box subscriptions, Cohorted seem to provide high end products and a lot of full sized products which means it’s not really comparable to the other subscription beauty boxes I’ve had which tend to be small sample sizes and often fairly low value products. I also like that you can buy past edits for £50 which is still a bargain (I’ve got my eye on the Murad and Ren ones from previous months) but you have to pay £9 delivery for them which puts me off a bit as the subscription boxes are delivered for free.

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience!

The boxes are always full of exciting products & are great value. The communication is very good at all stages of the ordering process & the items arrive on time & are beautifully packaged. Many thanks to the excellent Cohorted Team!

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best beauty box

Im so happy to received my first box.shipment is fast and everything arrived in good condition and well packed. I love everything cohorted item in the box🥰🥰. I cant wait to get another box🥰🥰

19 juli 2023
Review zonder uitnodiging

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