I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Toon meer
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Toon meer
Bedrijf heeft geantwoord
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Contactgegevens
Unit 2, 146 Carrington St, 6163, O'Connor, Australië
- support@colourvue.com.au
- www.colourvue.com.au
3,6
Gemiddeld
223 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Toni! We appreciate your good feedback, and thank you for shopping with us!
Wonderful Experience
Fantastic company to deal with... the website is easy to navigate, checkout was fast and efficient, delivery was quick and the contacts are easy to put in and remove and very comfortable. These ones were probably not green enough for what I wanted but still beautiful.
I'll definitely be back for more.
26 maart 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Davina, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchase. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
ColourVue Fanatic
Absolutely LOVE ColourVue. They sent me a friendly reminder that my points were expiring and I absolutely love the contacts they supply. Problem is there’s are so many options to pick from, I want to buy them ALL !!
Website is super easy to navigate and delivery is always super speedy. Highly recommend ColourVue they are great quality and very comfortable to wear. #obsessed
11 april 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Rachel, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Mrs A! We appreciate your good feedback, and thank you for shopping with us!
I always use ColourVUE!!
I always use ColourVUE if I need to have contacts for a costume. A very trustworthy product and I wouldn't use any others.
31 maart 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sarah, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Loved the colour
Loved the colour, can I get crystal blue looks real in my eyes. But love you guys
18 maart 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Rihanna! We appreciate your good feedback, thank you for shopping with us! If you have any concerns or questions, you can reach out to our customer service, they will be happy to assist you.
My experience was awesome
My experience was awesome just like my last purchase super easy to find what your looking for,
theres more then enough information on what there purpose is which really helps out alot when u haven't used contacts before,
i would highly recommend ColourVUE to my friends and family also anyone that is looking to get contacts for themself.
i had to come back to get 2 more colours so i can decide whats best for me im not to sure on what colour i want to stay with.
Thanks heaps for the awesome service i will definitely be back to buy more in about 3 months time unless i want another colour or something sooner then that 💌👁
14 februari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sam, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Maria! We appreciate your good feedback, and thank you for shopping with us!
Website very easy to use
Website very easy to use, fast shipping, was so excited to receive some free products
6 februari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Leanne, thank you so much for taking the time to leave us this amazing review.
Great products
Great products. Haven't tried them on yet but they look great! Securely wrapped and came with solution and storage container. Great service.
22 januari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Luna! We appreciate your good feedback, and thank you for shopping with us!
Fast delivery
Fast delivery, product in good condition. I will buy again thanks for being professional.
8 januari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi John, thank you so much for taking the time to leave us this amazing review.
Love the quick shipping and fair…
Love the quick shipping and fair prices. Your contacts are the most comfortable that I've ever tried
24 januari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Emily, thank you so much for taking the time to leave us this amazing review.
Great product and speedy delivery
Great product and speedy delivery, I’m
about to purchase from you again
9 september 2022
Antwoord van ColourVUE Coloured Contact Lenses
Hi Kerryn! We appreciate your good feedback, and thank you for shopping with us!
Website was very easy to navigate
Website was very easy to navigate and easy to place an order
11 januari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Harry, thank you so much for taking the time to leave us this amazing review.
Item never arrived
Item never arrived, said refund was in the works, waiting on that still too
14 november 2022
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sian, thank you for your feedback. We are sorry to hear that you didn't get your order and still haven't received the refund. However, upon checking, the refund has been issued on the 9th of December, the same week you reached out to us about the order you didn't receive.
Our customer service has emailed you the proof of the refund. If you have any other concerns or questions, feel free to contact us, we are always here to help, thank you!
Colour displayed in photos compared to…
Colour displayed in photos compared to coloured contact lenses I purchased were very misleading. I wasn't happy with the results.
2 januari 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sherryn, we are very sorry that you're not happy with the lenses you purchased. That's why we immediately replied to your email regarding the faulty lenses and offered you a replacement because your convenience is important to us. We have also updated you that we are sending them as soon as possible. We are very sorry for the inconvenience. If you have any other concerns, feel free to reach out to our customer service, they will be happy to assist you.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Squizz! We appreciate your good feedback, and thank you for shopping with us!
Antwoord van ColourVUE Coloured Contact Lenses
Dear Peter, we are so sorry to hear that you are having a problem with our contact lenses. Could you please contact our support team and describe the issue you are having so they can help you? I'm sure we'll find a solution.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Johnny, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Love the contacts
Love the contacts, good quality and comfortable. Customer service responded to my query and resolved it within 24 hours
30 november 2022
Antwoord van ColourVUE Coloured Contact Lenses
Hi May, thank you so much for taking the time to leave us this amazing review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.