Consol Reviews 78

Also very clean and smelling fresh the staff very friendly and very attentive to helping with any concerns or questions you have and advice on creams etc can't beat the cambore shop highly recommend to anyone wanting to use a sunbed

Massive price increase.
Used to pay £4.50 for 15 minutes which I used to go 2 times a week now it's gone up to just over £10 for 15 minutes.
Wasn't made aware of price increase at all.
So disappointing, for this reason I've stopped going.

Love Consol, it’s my 2 weekly treat. However, the last time I went (last month) it was £9.00 for 15 minutes! It used to be £4.50! No warning, no communication. For this reason I haven’t been going! Why has it gone up so much?

Trying to get an issue sorted has left me banging my head against the wall, they have completely messed up my account/email address change,long story but I just want my credit moved from an old account to another but they can’t source it on the system, was promised the issue would be sent to the IT department to look into, I can see another persons transactions on my app (she has the same name) have sent screenshots of everything possible but still it’s not sorted. Not happy.
Update, after a lot of stress things are now sorted and I am happy with the outcome, many thanks

Dirty sunbeds, rude staff. Used Weston Super mare Consol today. Avoid! I went in, the person working was no where to be seen, then I saw they were sat on their phone not interested in serving me. I used a lie down bed and dirty is an understatement, the person working is obviously too busy on the phone to bother cleaning the sunbeds. I had to spend 5 minutes of my bed time cleaning it before I felt comfortable getting on there. When I was finished I intended on telling the person working but again they were no where to be seen so has resulted in my review. I'd recommend using Gloden which is just down the road, the staff are lovely and welcoming and they make a point of cleaning the beds before you use them and its cheaper. Win win. Will never be using Consol Weston again! Disgusting, unclean and rude people working.

I have gone to various consol locations in and around Bristol multiple times, and each time has been horrible! Last time I went to a consol location, I had to leave because the tanning bed was completely filthy - greasy, covered in small curly hairs and the room in general had a weird, unpleasant smell. It was too dirty for me to clean it with a paper towel. In my experience, bad hygiene is a general trend across all consol locations I’ve been to. I have also experienced the tanning bed turning off midway through my tanning session, with no way for me to turn it back on and get what I paid for. I have tried consol multiple times (although I find that Gloden is much better quality), but will not be giving it another chance. I would avoid if I was you.

I usually go to a couple of Consol salons in the Southampton area and they are both brilliant.
Workers are friendly and helpful.
Sunbeds well cleaned as well as the toilets.

AVOID!!!!!!! I have used consol Weston super mare for years and I have always found this one woman who is very rude and this time it just made me feel so uncomfortable I will never be using consol again. I went for a sunbed recently and there was a foreign woman with dark hair she was so rude to me and made me feel so uncomfortable as soon as I walked in I could feel her staring me up and down like almost judging me? I said oh im just going to use the toilet quickly before using the sunbed, she said to me “okay but leave it clean as I have just cleaned it” she said this infront of two other people which made me feel so embarrassed, she was acting like I was unhygienic. I had never felt so belittled i asked for her name I’m sure she said dean or dee? I will never be using them beds again and trying elsewhere!!

I've been using consol salons at various locations in Bristol for quite some time and the staff have always been very helpful and friendly, but I feel compelled to write a quick review about one employee in particular called Ella who works at the Knowle branch, she is the warmest, friendliest, funniest member of staff I think I've met not just at any of the consol salons but anywhere!
Thanks very much for making me and many more customers (im sure) smile if you are reading this Ella!
The world could do with many more like you in it, you are an asset to your company.

Consol in Woking closed in March stating they were moving to another location and would be open in weeks. They constantly promote offers to buy credit but tucked in their small print it says that credit cannot be transferred back into cash. So guess what, they close the Woking branch and their website still says the new location will open Spring 2023 and here we are in July. I contacted customer service asking for my money back but was referred to their terms and conditions saying you couldn’t convert back to cash, despite Consol being the ones who closed the branch with an indefinite opening time for the new one. Again, they happily take your money then shut the shop. Utter and obvious thieves and crooks. Find yourself another tanning company