Consols Oils Reviews 

My order of 21st March stated delivery on or before 12th April. I had no update from NWF to say it would be late, but I did get this automated mail asking for a star rating. When I called the local depot, it was clear that the information passed to them did not include promised delivery dates. The local depot organised my delivery as my tank was nearly empty. Hence 2 stars!

I will never use consols ever again!
Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which left us with no heating or hot water!
WOULD NOT RECOMMEND USING THIS COMPANY!

They were unable to deliver my order or confirm when they would deliver the order despite giving me a delivery date 4 weeks ago. They took payment on the day I ordered but have yet to refund me. In the meantime I had to order elsewhere otherwise we would run out of oil. So I’m hugely out of pocket having paid twice. The customer service has been non-existent. I would not have left a review but kept getting chaser emails to review a non-existent service!

delivered as promised .cheerful driver . very good

Ordered & paid for oil for delivery 1st April.
Phoned 29th Mar oil very low. Told it would be sorted. Phoned today didn't seem to know about previous call. Not on delivery list for today 31st Mar or tomorrow. Aga off & no central heating over weekend! Not a happy Bunny.
Right hand would not seem to speak to Left hand!

Very good service. Ordered online from a free quote. Lovely friendly delivery driver.

Delivered on time and I was able to determine my spend level which in these tough financial times was very welcome.

The previous owner gave us their Consol Oils number. We have used them twice now and only them as they have delivered on time (if not earlier) and have been the most competitive on price that I have found. Cannot fault them.

The order took a little longer than expected to arrive with very little communication from the supplier. However, the delivery driver was very nice and friendly and a credit to the company. He had to manoeuvre his truck through our narrow drive to the tank at the back of the house which took great driving skills and to help his colleagues in the future he took photos for them of the driveway and narrow turning space to so it would be easier for them.

I was disappointed that I needed to remind them that they had missed the date they gave for delivery, I had ordered a good time in advance and paid, and felt that had I not chased the order I would have been forgotten.

Delivered earlier than expected, which was great. Asked for delivery date so I could ensure the dog was in - didn't get one but dog was in anyway. Did have a previous delivery refused as dog was loose

Have always bought heating oil from Consols. No fuss delivery, never a problem. Oil delivered very quickly this time as the tank was almost empty.

Consols Oil; can always be relied upon to deliver my heating oil. Friendly office team and drivers. Great that they have the little tanker for our lane/drive 👌

Made our heating oil order a few days before Christmas and received oil on Christmas Eve…quality service….