Banner for Convera

Convera Reviews 326

TrustScore 3.5 uit 5

3,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Bad customer service. I called them because their online tracker failed to show my transaction status Because its my first time using for uni payment so i want to get clarification When i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Truly a terrible company. I am located in Canada and paying a US institution. Their customer service is ABYSMAL, with conversations going in loops. Payments get lost or delayed EVERY MONTH with no exp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.

Cross-border payments built to accelerate business

Geschreven door het bedrijf

Simplify commercial payments with Convera’s complete suite of cross currency products.
We are reimagining the future of global business payments by making transactions simple, smart, and secure; empowering our customers to grow with confidence. By seamlessly connecting people, technology, and commerce, we help businesses of all sizes navigate the evolving landscape of global trade with every payment.

Contactgegevens

Promotion box for Convera

Get help with your tuition payments

Visit our support center to raise a query to get instant support.

3,7

Gemiddeld

TrustScore 3.5 uit 5

326 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Experience with Convera!

We have been using Convera for several years now and always have a great experience. The process is seamless! Jordan is very professional and attentive. We are very happy to have Jordan as our rep!

20 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thanks for the awesome review! We're so happy to hear you had a great experience with Jordan. They'll be thrilled to hear your feedback. Let us know if you need anything else!

Beoordeeld met 4 van de 5 sterren

Great Service

Great team to work with. Helpful and replies quickly specially Natasha Hill. Issues, if any, are dealt with in a timely manner. Thank you Convera

1 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thank you for your feedback and for leaving a 4-star review! We’re glad you had a positive experience, and we’re always looking for ways to improve. If there’s anything we can do to make your next experience even better, please let us know!

Beoordeeld met 5 van de 5 sterren

Jordan is an extremely efficient…

Jordan is an extremely efficient liaison for our foreign currency needs; swift, courteous and precise! He provides the right solutions!

18 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thank you for your review and for mentioning Jordan! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Beoordeeld met 4 van de 5 sterren

Weathering Transition

I have been using Convera and its predecessor for years and the transition was a little rough. However, I am happy to say that the team seems to have stabilized and my current representative has given me nothing but excellent customer service, even when there have been the inevitable bumps in the process.

18 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We appreciate your 4-star review and are pleased to hear you had a good experience with us! If there’s anything specific we can do to earn that fifth star, we’d love to hear your thoughts.

Beoordeeld met 5 van de 5 sterren

Convera has been a solution provider with high quality service!

Convera has been an outstanding company which helped us with all our foreign exchange needs. We have been loyal customers for decades, dating back to the Travelex years!
Our current contact at Convera is Jordan, and he has shown professionalism from day one. He is always attentive to our business needs to make sure we are getting the best service on daily basis. We are grateful for the on-going relationship and the wonderful experience!

18 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Appreciate the 5 stars! We're so happy you had a great experience with us, and we'll be here if you need anything else.

Beoordeeld met 5 van de 5 sterren

Exceptional Service and Support from Jordan at Convera

I am currently working with Jordan from Convera, and the service he provides is outstanding. Jordan is professional, knowledgeable, and consistently goes above and beyond to meet our needs. He is quick to address all our requests, including restoring access to the portal and guiding us through setting up e-debit for faster vendor payments.
His communication is always clear and timely, making the entire process smooth and stress-free. Jordan’s dedication to customer satisfaction truly stands out, and I highly recommend him to anyone looking for reliable support. Thank you, Jordan, for your exceptional service!

17 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thank you for taking the time to share your experience and for highlighting Jordan! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Beoordeeld met 5 van de 5 sterren

Convera

We have used Convera for over 7 years. The payment system has always been reliable and allows us to make international payments smoothly and efficiently. Our account rep, Jordan, is extremely responsive to any questions or assistance that we require.

18 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We really appreciate your review and the mention of Jordan! It's great to know they've been helpful. Thank you.

Beoordeeld met 4 van de 5 sterren

You can count on Convera

Convera is a great platform to send money internationally. What makes it a keeper are the people. Richard Taylor is our main point of contact and is able to get things done for us. We count on him and his pursuit of excellence. The actual platform does need updating but we hear it's in the works.

18 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We’re grateful for your review and the 4 stars! It’s great to know we provided a positive experience, and we’re always here to ensure your future experiences are even better.

Beoordeeld met 5 van de 5 sterren

Best provider for foreign currency payments

We have been working with Convera for many years now. The staff are always friendly and professional. Ashley who is our account manager always looks to get us the best possible deals.

Our payments have always arrived on time and if there are any issues externally. The team are quick to resolve this issues.

I would definitely recommend Convera to any new company or existing organisations who deal with foreign currency payments.

17 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Beoordeeld met 5 van de 5 sterren

Kasim and the team at Convera are…

Kasim and the team at Convera are always happy to help. Their rate is fair and transparent. Would always be happy to recommend.

17 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thank you for your review and for mentioning Kassim! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Beoordeeld met 5 van de 5 sterren

Kassim is a standout member of the Convera Team. Great to work with.

Really good communication, and follow up calls. We already are referring people to Convera. Thank you for your continued support. Kassim has been a stand out member of the Convera Team.

1 november 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We truly appreciate your kind review and the shoutout to Kassim! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Beoordeeld met 5 van de 5 sterren

Excellent communication from all my…

Excellent communication from all my contacts at Convera, especially from Kassim who has been my Account Manager for 2 years now.
Always friendly, always responsive.

17 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We really appreciate your review and the mention of Kassim! It's great to know they've been helpful. Thank you.

Beoordeeld met 5 van de 5 sterren

Kassim very patient and helpful

Kassim very patient and helpful. Highly recommend

16 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Beoordeeld met 5 van de 5 sterren

Convera

Very helpful and efficient quick to answer any queries. Have been with them for many years.

16 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Beoordeeld met 5 van de 5 sterren

Easy transactions and fair exchange…

Easy transactions and fair exchange rates...

13 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We really appreciate the 5 stars! So happy to hear everything went smoothly. Looking forward to helping you again whenever you need us.

Beoordeeld met 5 van de 5 sterren

Speedy reliable service every time.

Speedy reliable service every time. A very professional staff with excellent communication.

16 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Beoordeeld met 5 van de 5 sterren

Simply the best

Great service, great communication and a very user friendly platform. My accounts manager Natasha frequently calls to keep me up to date with trends and opportunities that may help us save money. I have used various companies over the years and Convera are simply head and shoulders above the rest.

14 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

Thank you for your review and for mentioning Natasha! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Beoordeeld met 5 van de 5 sterren

Convera

I have dealt with Chris at Convera for about 10 years now, he provides an exceptional service, I am always able to reach him.. even on bank holidays. Rates provided are highly competitive. I’d highly recommend.

13 december 2024
Review zonder uitnodiging
Logo Convera

Antwoord van Convera

We truly appreciate your kind review and the shoutout to Chris! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer