Bad customer service. I called them because their online tracker failed to show my transaction status Because its my first time using for uni payment so i want to get clarification When i... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Bad customer service. I called them because their online tracker failed to show my transaction status Because its my first time using for uni payment so i want to get clarification When i... Toon meer
Bedrijf heeft geantwoord
Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never... Toon meer
Bedrijf heeft geantwoord
Hi, We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.... Toon meer
Bedrijf heeft geantwoord
Truly a terrible company. I am located in Canada and paying a US institution. Their customer service is ABYSMAL, with conversations going in loops. Payments get lost or delayed EVERY MONTH with no exp... Toon meer
Bedrijf heeft geantwoord
Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.
Geschreven door het bedrijf

Verenigde Staten

Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We have used Convera for many years to handle all our international payments and currency conversions. Competitive rates and quick service. My account manager always available to sort any issues. Highly recommended and trusted.

Antwoord van Convera
Avoid using convera at all cost. I send a remittance on 8 Nov 24 and it has been more than a month and the beneficiary have not received the funds.
When we check with convera, we were told they cant refund and we just have to wait. Waiting for one whole month is ridiculous, no explanation, no nothing !!

Antwoord van Convera
I have been using the company's forex and payment services for many years (previously Western Union Business Solutions) and always find their staff very helpful, pleasant and professional, esp. our account manager Daniel, who not only offers me top class customer service, but also excellent forex rates. He is very pro-active and efficient, and contacts me whenever there are considerable currency movements. I strongly recommend him and the company to anyone who may have forex requirements and international payments.

Antwoord van Convera
Very reliable customer service and friendly all the time. Have had the pleasure of using their services for a few years now and have never let us down.
I would highly recommend any FX trades to be done using Convera. Nat and her team are always there for help and support.

Antwoord van Convera
Excellent Service, weekly updates, easy to process

Antwoord van Convera
Very prompt service received and always available to assist

Antwoord van Convera
We have been working with Convera for many years and what distinguishes Convera is the value they place on customer relationships. They continue to use their knowledge to create the right foreign currency solutions for our business and follow that up with a level of attention and responsiveness that is truly appreciated. Would highly recommend Convera!

Antwoord van Convera
Always a pleasure transferring FX with Convera - shout out to Lee for always being so helpful!

Antwoord van Convera
Convera is processing FX payments behalf of our company for a very long time now,and they are doing great job doing so. What really makes the difference in the service is our account manager, Natasha Hill who is making our life much easier with her always nice, supportive approach.

Antwoord van Convera
My business has used Convera for a number of years now for our foreign currency needs and have only had positive experiences. The support and knowledge they have provided us with have been second to none. Honest and reliable!

Antwoord van Convera
Outstanding customer service. I do a moderate amount of foreign currency exchanges. While there are discount brokers out there that have slightly better rates, Convera's dependability and customer service make them my only choice.

Antwoord van Convera
We have always received stellar service from the company, specially from our representative Richard Taylor who is always willing to help us with the issues we might have

Antwoord van Convera
We have been using Convera more than 10 years, started with Western Union. Really good reliable service from them! Very trustworthy company to handle large amount of money for us. We tried other companies before, in the end Convera is the only one we are still using as a long lasting partner. Highly recommend!

Antwoord van Convera
Very easy to deal with and place market orders with Natasha or on their platform, all staff very attentive to various requests you make.

Antwoord van Convera
Really clear and easy to use Portal, makes our hedging for the business very efficient and smooth. Support staff are always great when needed too.

Antwoord van Convera
My dealings are with Steven, and he is very on the ball, keeps me up to date with the market so that I know when to buy dollars if I need to. I have dealt with him for many years and would not move as he is professional and the service we are given as a company is worth its weight in gold.
Purchases of money are made promptly along with paying of suppliers. 5 star service.

Antwoord van Convera
Always very helpful and give various currency options to help the business achieve it's currency rate targets.
Great friendly and knowledgeable staff

Antwoord van Convera
I have been dealing with Convera for some years and I find that the the service is very good. I particularly like the personal relationship with your designated currency trader. The online platform is straightforward and easy to use.

Antwoord van Convera
I am very happy with the service from Convera
The staff are very helpful, accurate and knowledgeable
I have used this company for several years now and
strongly recommend them for overseas transactions

Antwoord van Convera
Convera is an amazing platform which is far superior to main stream banks for currency purchases and service . I was assigned a dealer Chris Kells who is available almost 24/7 and secures wholesale rates even on small trades. I have never had issues of foreign transfers not arriving on time like the main stream banks where funds would take a very long time to reach my suppliers . I have tried several forex companies over 20 years but Convera is in a different class for service , pricing and forex products . I would highly recommend this company to any small or large company to benefit from superb service and the best exchange rates for business .

Antwoord van Convera
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.