Ordered perfume on 29th June, it is now 9 July and order hasn't even been processed yet. I will say that when you send a message to customer service, you get a quick reply but are told the team will... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The website was easy to navigate. The products I purchased were a good price compared to the big Department Stores. Shipping was good. I didnt wait too long. I recommend this supplier. A+++
Zero, if I could. Placed an order 3 weeks ago, and with no movement, have asked 4 times for a refund due to them being unable or unwilling to supply the product ordered.STILL no refund forthcoming... Toon meer
Great communication. Happy with purchase smells great lots of compliments its also unisex partner can wear it as well.
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great service and a great product
great service and a great product
the ordering was easy and the delivery was perfect
Very reliable and efficient quick…
Very reliable and efficient quick delivery. Their prices are always less
Good Prices
The website was easy to navigate. The products I purchased were a good price compared to the big Department Stores. Shipping was good. I didnt wait too long. I recommend this supplier. A+++
Great communication
Great communication. Happy with purchase smells great lots of compliments its also unisex partner can wear it as well.
Zero
Zero, if I could.
Placed an order 3 weeks ago, and with no movement, have asked 4 times for a refund due to them being unable or unwilling to supply the product ordered.STILL no refund forthcoming.
No product…no refund…lots of blah blah we’ll get the team onto it.
Will NEVER have anything to do with this mob again!!!
Order unprocessed for over a week.
Ordered perfume on 29th June, it is now 9 July and order hasn't even been processed yet.
I will say that when you send a message to customer service, you get a quick reply but are told the team will get back to her and then she will get back to me. Polite lady, but not great company if it takes a day and a half to even find out what's happening, or to confirm a cancellation. Meanwhile my money has been taken.
Not good enough.
Excellent shopping experience from…
Excellent shopping experience from finding what I wanted through to prompt delivery with clear updates from the time of purchase.
I'd use them again
The ordering process was so easy and the communication excellent. After much research I decided on Cosneticsonline as the description was easy to follow and the price was good. I certainly will be using them again in the future.
Satisfied customer.
I got this product at a very good price and it was delivered in a perfect condition a week later. I also got 5anti- aging face masks for free! I’ll definitely order from this website again😊
Quick shipping
Quick shipping, well packaged to prevent damage and good communication in relation to delivery.
I placed an order 2 weeks ago
I placed an order 2 weeks ago, but still no movement even after two prompts from me.
I made 2 orders from UK at the same time which have both arrived already.
One star is too many.
Avoid.
One star for the consignment arriving…
One star for the consignment arriving it took a very long time.
Second star for answering emails
The product is second grade I wonder if it is a copy it is Hermes Caleche Parfum smells like dove soap. As a gesture for the product not right they gave 15% discount
I do not want crap perfume or a discount. I am not one to write reviews but this company is not going to carry a good reputation.
Ordered for more than two weeks now…
Ordered for more than two weeks now waiting for Melbourne fulfilment centre to process the order, I think they are joking or there is something fishy about them. I don’t recommend this business at all, I could buy the same product from any store with the same price and get it the following day but I thought I would give it a try but very disappointed.
I order two products four weeks ago and…
I order two products four weeks ago and still no news, no tracking number, they keep answering my emails and apologising but no real action taken.
Bought a product from and now I'm…
Bought a product from them and now I'm trying to get my money back since they didn't send my goods do not buy from them
First purchase from this company but it…
First purchase from this company but it will be my last. Only three of four items I ordered and paid for arrived and weeks later, with no replies to emails, I am still waiting on a blush brush that I don't believe I will ever see. So disappointing and cannot get a refund for the missing item as they just don't respond.
Don't use them for anything
Don't use them for anything. I have been waiting for 5 weeks for an item which I could have travelled into Sydney to buy in a day. After waiting for 3 weeks I complained and got a mealy mouthed defensive response - and nothing since. No advice on when item would arrive. Very dodgy
Think they sell fake products
Think they sell fake products . I bought a bottle of night advanced repair and it’s different . Very watery and the smell are off . Never buy again . Watch out .
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








