Cotswold Koi Reviews 

Well packaged ,lovely colour,robust and large enough to create a pond on my balcony.Thank you.

Quality products, competitively priced and super quick delivery, what more could you want. Thanks Cotswold Koi. : )

I ordered an expensive drum filter and didn’t work out of the box. Dispute repeated emails no apologies, attempt to repair or refund.

Good selection of top quality products at competitive prices
Fast delivery
What's not to like

Ordered 2 bags of salt 2 weeks ago and no sign of, so cancelled the order.
Waste of space, go somewhere reliable.

Superb service, great products at good prices. Timely deliveries, a dream to work with.

EXCELLENT PRICES WITH VERY GOOD DELIVERY TIMES

Excellent communication and koi food arrived earlier than stated.

Ordered 1lt Pond Medic Parakill - goods received a few days later, however container had leaked during shipping. Emailed Cotswold Koi and sent pictures of what I had received - response I received “sorry about that have you lost much of the product”. Given volume of liquid in the bag I replied that I estimated 10-20%. Since then I’ve had no reply to my 2 emails after nearly a week…

Placed an order but no order confirmation by email.
No information about order progress if sent out.
No information from delivery company.
Was delivered and hid behind flower pot for two days.
Once order was placed and money taken all communication stopped.Small company is know excuse.
Very Por service

Order placed on Friday so I though next day delivery would be Monday due to weekend but no turned up on Saturday

The plug in connection/transformer isn't ideal as it will not fit into an external weatherproof socket so I will - probably - have to cut the wire which may invalidate the warranty? The delivery and response from Cotswold Koi is super, as always. Great group of helpful chaps. Thanks.

Fast and good service. Product as described.

A1 service. Product , delivery

Was a very easy experience with great communication
And delivered on time

Been dealing with Cotswold Koi for at least 7 years. I found them helpful, knowledgeable & easy to work with. My first stop for koi related items & problems.

Ordering on website was easy and the item was delivered quickly Just how online shopping should be and wouldn't hesitate to use Cotswold Koi again.

I have found cotsworld koi by searching on Google. I was a bit desperate to find the right treatment for one of my kois, after been in few koi places in my area and not having much success I decided to call cotsworld. By describing the problem to the gentleman on the phone he diagnosed right away the problem, bought the treatment and the koi is getting better every day. After that positive experience I bought more items and as I mentioned in my other reviews, Cotswold is now my first choice before considering elsewhere. I Highly recommend cotsworld.

Excellent customer service. Always reply’s via messenger and has time to discuss any products you’re unsure about with honest opinions. Items sent out very quickly and at very good prices

Purchased a bespoke box welded pond liner, which arrived quickly and was so easy to install. Took literally 5 minutes to pull into place, no folding or creases, would recommend a box liner and Cotswold Koi to anyone