Cottman of Greensboro Reviews 63

Took my car in for transmission in March on day requested to bring in. Advised would call with problem. I had to call a week later they hadn't gotten to my car. Called very week to check only to be told I had to wait my turn. Then was told car was old and parts would be hard to find or might need rebuilt transmission. Kept my car til May when rebuilt transmission was put in and repairs complete at the cost of $3200 with a 6 month warranty. Didn't have car back 6 weeks when same problem occured again so towed a second time told had to replace the transmission they put in in May. Didn't keep it but about a week that time. Then in July guess what had to tow it back, this is third towing. They made some adjustments they said. Soon after it started to jerk when changing gears. So I had oxygen sensor changed that helped but it began to surge between 1st and 2nd took it back yet again. Of course during test drive the problem didn't occur told computer had to reset. Well warranty has expired and it's still surging. PLEASE DONT take your car to these folks, 8months has passed and my car is still not fixed as it should be. They will lie to you and put you off and never keep you informed of what's going on

Rob did an excellent job of analyzing, communicating, explaining and staying true to his estimate. He's a man of respect and integrity and I would highly recommend him to anyone in need of transmission service.

I was very happy with the price I was given. I loved the professionalism that was show to me when I went to the office. Thank you so much

I was told the process and they were true to so far. Thanks for working with me.

Rob is a professional. Prompt, courteous, and patient. They take the time to research and provide you with all the options for your repair. I was broke down in Greensboro from Conway, SC. as a result of Hurricane Florence. Cottman got my transmission replaced and me on the road quick. Good people. Quality work.

Great Group of guys!!! Fixed our transmission in just a few days.

No words.... Just not doing business with them again, or referring any of my friends to them either.

I cannot praise this shop enough. Such honest & trustworthy people. Great work & Great service every time.

Very respectable establishment. Got treated horrible by dodge of Greensboro nc and went to Cottman . Very small problem that got fixed easily with no hassle.

In August 2016, the O/D light was flashing and my vehicle was jerking into gear. Therefore, I had my transmission on my 2004 Ford Explorer rebuilt at Cottoman in Greensboro. Cottman appeared to be an acceptable transmission shop based upon reviews and recommendation and that is why I chose them. The warranty was 12 months or 12,000 miles. (Almost $2,700) Now, 19,000 miles later and about 23 months, O/D light was flashing again and had to get a part replaced that was replaced 23 months ago (Almost $500 this time). Sure hope the repair and parts last longer than 23 months this time. No offer of coupons or discount. Only comment was the warranty had expired. I guess I will drive it a lot for the next 90days while under warranty. Just not an ideal resolution to my vehicle problem.Maybe it is just the 2004 Ford Explorer transmission issue and can't be fixed reliable. I see lots of issues with several Ford vehicles around these years online. Well, we are driving again now so stay tune.

Rob was absolutely amazing! He turned a bad experience into a great one by providing superior customer service. He went above and beyond to take care of my vehicle needs.

I would recommend to anyone. They are professional, friendly, and really try to help you.

Cottman of Greensboro is extremely efficient, helpful, knowledgeable, experienced, and trustworthy. Thank you for helping me get my week back on track!

Good, fair service. Excellent communication about costs and time. Did not make unnecessary repairs. Shop is well organized, neat and clean. Good follow up policy.

Rod and his team did a great job getting my old bronco trranny running as brand new. It's so much fun to drive again.

Very professional experience. The issue with my transmission was explained very well and honest. I was given a couple of options and never felt pressured. Thanks Cottman’s!