Countrywide Hearing Reviews 

153
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Toon meer

Beoordeeld met 5 van de 5 sterren

The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.

Beoordeeld met 5 van de 5 sterren

I am very happy to provide a review for Countrywide Hearing. They have been absolutely excellent right from the start. Very kind and understanding and arranged everything faultlessly.

Beoordeeld met 5 van de 5 sterren

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oorarts
  2. ook in
  3. Audicien
  4. Gehoorapparaten reparatieservice
  5. Tussenpersoon voor woningverzekering
  6. Verzekeraar

Geschreven door het bedrijf

Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

153 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(153)

46 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very impressed with this company

Very impressed with this company. Claim dealt with promptly, hearing aid fitted and tested by very professional, friendly young man. To be highly recommended.

19 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Wonderful to hear you had a great experience Lynn. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

all parties paid attention to speaking…

all parties paid attention to speaking clearly and steadily, very important to me as i am slowing down.
the honesty and helpfulness of the insurance companies involved together with the audiologists was excellant. i am a very critical person of those who do a poor job but thos was outstandingly good.

thank you all
chris boswell

16 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Chris, it is wonderful to hear that your expectations were met on your hearing aid claim. We aim to ensure all our customers have a excellent experience, so feedback like this is always appreciated!

Beoordeeld met 5 van de 5 sterren

Efficient insurance case

Countrywide Hearing took my insurance case quickly and efficiently. They kept in regular contact and passed me onto an audiologist who helped me reasonably locally.

11 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you David, great to hear things went smoothly for you. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

I was surprised CWH were dealing with…

I was surprised CWH were dealing with my claim, rather than insurance company. I honestly can't fault them it was smooth and easy. They dealt with all paperwork and liason with insurance company. Highly recommend them.

11 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thanks Ray - we appreciate the feedback. As hearing aid specialists, our goal is to help the Insurers ensure their customers are getting the best care and advice on their claim. We are very pleased to hear you had a easy claim journey.

Beoordeeld met 5 van de 5 sterren

Friendly, helpful and quick

Friendly, helpful and quick response.
Everything explained.
Contact with Audiologist very quick.

2 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Christopher, we are pleased to hear you had a great experience!

Beoordeeld met 5 van de 5 sterren

Replacement hearing aids

Quick and friendly response from the team and sorted my replacement hearing aids out very efficiently.

10 juli 2025
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Pete for your kind review!

Beoordeeld met 5 van de 5 sterren

First class service

Exceptional effective and friendly service from both Niall Thomas, Countrywide Hearing, and Stephen Skiba, audiologist, Hi-Tech Hearing Solutions

4 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Douglas, I'll be sure to pass on your kind words to both Niall and Stephen.

Beoordeeld met 5 van de 5 sterren

Nothing was a problem

Nothing was a problem, to the Welsh man I spoke , sorry cant remember his name, was extremely helpful and very pleasant.

3 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Christine, it's great to know our lovely Welsh team are making customers happy. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Hearing aid replacement

Very professional in their approach and sorted my claim out quickly and to my satisfaction. They were prompt and sorted out replacement hearing aids for my husband within 10 days from start to finish.

I would definitely recommend them to anyone.

6 juli 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Barbara, we were very pleased we could help your husband with his replacement hearing aids. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Very impressed.

Very impressed with how quickly and smoothly my claim was handled. I was kept up to date regularly with the whole process and am now very happy with my replacement hearing aids. Exemplary service with a personal touch from everyone involved.

26 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you for your kind words Roger, it's great to hear you are happy with the replacement hearing aids.

Beoordeeld met 5 van de 5 sterren

It was a very easy process and Max the…

It was a very easy process and Max the audiologist was so friendly and extremely knowledgeable.

26 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Gary, I'll be sure to pass your kind words onto Max. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Thank you for the swift responses at…

Thank you for the swift responses at every stage. The audiologist fitted my replacement hearing aid at my own home and Sharon kept me updated on when she would arrive. I'm a very happy customer.

30 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Denise, Sharon will be delighted with your feedback. We are pleased we could help you quickly and efficently!

Beoordeeld met 5 van de 5 sterren

Insurance claim for like for like hearing aids

Super quick service dealt with in one day having lost one of my aids, local hearing aid company was informed and home fitting was arranged my hearing reassessed and aids programmed perfectly by very efficient and skilful audiologist.

16 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Roger, delighted to hear you had such a good experience. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Wow amazing service 5 Star

Wow
What can I say
After a pretty stressful time Countrywide Hearing completely took over
They are so very professional
My new hearing aids were ordered & fitted today by an amazing young guy
I honestly thought I was looked after by Boots Hearing Care
The information I have been provided with & level of care was second to none
Very very impressed & will highly recommend them
Many thanks

25 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Our pleasure Dave, we are delighted that we could help and take the stress away for you! Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Very good service

They dealt with my claim quickly and efficiently and connected me with a good hearing aid provider to set up the new hearing aids.

25 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you for your kind review Joe!

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish, great expert experience from Countrywide Hearing

17 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Barry, we are pleased to hear you had a great experience.

Beoordeeld met 5 van de 5 sterren

Arrived as arranged

Arrived as arranged, very pleased with the appointment. Aids are working fine. Would certainly recommend.
Many thanks.

19 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Stephen for your kind review.

Beoordeeld met 5 van de 5 sterren

Very prompt responses at every stage

Very prompt responses at every stage. The audiologist fitted my husband’s replacement hearing aid at our own home. The process was seamless and the people who we dealt with were helpful pleasant and courteous. Very impressed.

2 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Great to hear you had a seamless claim journey Meryl. Please don't hesitate to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

I had no bother from the very beginning

I had no bother from the very beginning
All the people I have spoken to have been lovely and very helpful
Very good service
Thank yous
Patrick

11 juni 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Our pleasure Patrick, we are glad to hear things went smoothly with your claim. Please don't hesitate to contact us if you need any further assistance.

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