Cretarent Reviews 

44
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

È stato tutto fantastico, mi aspettavano già in aeroporto e in 5 minuti avevo già l'auto, tutto molto smart, veloce e gentile. L'auto era quella che avevo scelto in fase di prenotazione e ci siamo tro... Toon meer

Beoordeeld met 5 van de 5 sterren

Az utazási iroda ajánlása alapján, előre olnline foglaltuk le a kiválasztott autót. Tökéletes partner, megbízható, pontos, kedves, udvarias kiszolgálás, a lehető legbiztosabb és legkényelmesebb módja... Toon meer

Beoordeeld met 2 van de 5 sterren

Instead of a recent Groupe D car, we received an old and worn down Toyota Corolla 4 doors with dirty interior. The model was at least 10 years old without any multi media connection possibilities. Fur... Toon meer

Beoordeeld met 5 van de 5 sterren

What can I say about cretarent...? Probably the best car rental company I have ever dealt with. From the initial booking to being met by the lovely Maria at arrivals. A hassle free experience all ro... Toon meer

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

CRETARENT is a renowned car rental company with over 40 years of experience. We provide exceptional car rental services throughout Crete, enabling you to explore this beautiful island with ease. Our service locations include Heraklion, Chania, Rethymnon, Agios Nikolaos, Agia Pelagia, Hersonissos, Koutouloufari, Gouves, Malia, Bali, Elouda, Vai, Platanias, Sfakia, as well as all major airports and ports. At CRETARENT, we ensure a seamless pick-up and drop-off experience at the airport, prioritizing your convenience and comfort, always delivered with a smile.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(44)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

The price difference from website and reality is different

I have made reservation request for 255 euro. Once they replying to me, stating the catalogue online is old and the prices are also old and offered me to have for 612 euro. I would expect maybe 50 euro difference and that is okay but the price id more than 100% higher.... Any way just something for everyone to watch out.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Beware of old damaged “Groupe D car

Instead of a recent Groupe D car, we received an old and worn down Toyota Corolla 4 doors with dirty interior. The model was at least 10 years old without any multi media connection possibilities. Furthermore it was severely damaged from all sides. According to the manager on site, there was no alternative within 1 hour extra waiting time

4 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Serietà e flessibilità! Noleggio perfetto!

Cretarent ci è stato consigliato da un amico che era già stato a Creta, ed è stato una garanzia.
Ho prenotato il noleggio di un'auto da remoto, ritiro e consegna all'aeroporto di Heraklion, per un totale di 12 giorni. Nonostante le due ore di ritardo del volo, all'uscita dell'aeroporto c'era ad aspettarci una gentilissima operatrice che ci ha accompagnato all'auto. Questa era parcheggiata all'interno di uno spazio dedicato all'interno del parcheggio dell'aeroporto stesso. Ho scelto il pagamento in loco ed è stato tutto perfetto. Abbiamo compilato i documenti ed effettuato il pagamento all'uscita dell'aeroporto, appoggiandoci ai tavoli del chiosco che si trova dove era parcheggiata l'auto. L'auto consegnata è stata una Pegeout 208 nuovissima con soli 70k km, gomme nuove, pulita e perfetta in tutto. Assicurazione completa per ogni tipo di danno, doppio conducente incluso, ad un prezzo di circa 37€ al giorno. L'operatrice è stata disponibile e flessibile riguardo l'orario di riconsegna e, sebbene avessimo ritardato di circa un'ora rispetto all'orario prestabilito, abbiamo inviato un messaggio di preavviso non ci è stato addebitato alcun costo. Ottima esperienza!

3 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ottima compagnia di noleggio

È stato tutto fantastico, mi aspettavano già in aeroporto e in 5 minuti avevo già l'auto, tutto molto smart, veloce e gentile. L'auto era quella che avevo scelto in fase di prenotazione e ci siamo trovati bene. Ovviamente, come penso quasi tutti i noleggi di creta, vieta di andare a Balos non essendo la panda un auto da fuoristrada. A parte questo che è ben specificato nel contratto tutto è andato benissimo anche alla riconsegna dell'auto. Lo consiglio sicuramente!

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ottima esperienza

Ottima esperienza, abbiamo affittato una Panda per 10 giorni: macchina affidabilissima, massima cortesia sia alla consegna che alla riconsegna. Pagato tutto in contanti ma si può pagare anche con carta di credito o di debito. Nessuna sorpresa, massima serietà. Come tutti gli autonoleggi di Creta è vietato espressamente di andare alla laguna di Balos; noi per correttezza e anche un po' per divertimento abbiamo noleggiato solo per un giorno un Suzuki vitara a Kissamos e abbiamo ovviato al problema, ma il parcheggio di Balos era pieno strapieno di auto noleggiate... Fiat Panda Kia picanto aygo e non erano di certo suv...consiglio vivamente.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THANK YOU

Hello from Spain, only to say everything was ok with Cretarent. I am very satisfied with the service I received and the seriousness with which I booked the vehicle. My holidays in Creta wouldn't have been the same without this service.
Thank you very much, and I hope to return next year and use your services again. Best regards

6 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

שירות פשוט יוצא דופן

שירות פשוט יוצא דופן!
קיבלתי את הרכב תוך 5 דקות ממש ביציאה משדה התעופה והחזרתי בקלות רבה. לאור שינויים נאלצנו להאריך את השכירות והם היו נהדרים וגמישים מאד. זוהי חברת השכרת הרכב הכי טובה שפגשתי אי פעם

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Competitive and great service

Great service, friendly staff and always had a clean and reliable vehicle. Easy pick up at the airport and drop off when returning. Paperwork is quick and simple with no deposit held on credit card or pay cash. We will be back next year.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great services

Great services, directly at the airport (Heraklion), car new (9500km) and clean, no hidden fees, full insurance, low prices, in one word : PERFECT

10 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The service provided was outstanding

The service provided was outstanding. Despite our flight being delayed, a representative greeted us at the airport with a warm smile. We rented a car for a week, which performed excellently; however, it unfortunately failed to start due to a flat battery while we were at Limnoupolis water park. Upon contacting the company, recovery assistance arrived within 15 minutes. Overall, it was a very positive experience.

I highly recommend Cretarent.

30 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ottima esperienza

Noleggio tramite il sito Internet di cretarent. Abbiamo trovato una signorina ad attenderci all’aeroporto. Tutto perfetto e senza problemi. Da notare che sul contratto (firmato in aeroporto alla consegna della macchina) e’ stato indicato espressamente “only on asphalt, no Ballos”. Noi per andarci abbiamo quindi noleggiato una jeep in loco.

26 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice experience

Very nice experience. All was good for us. We had good cooperation, all was in time what we agreed and the price for our car Fiat Panda was very correct!

16 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Auto economica adeguata alle necessità

Sono stato a Creta per una settimana di vacanza con la mia famiglia e abbiamo optato per questo noleggio, in quanto economico.
Come previsto all’arrivo ci aspettava una ragazza che ci ha accompagnato all’auto, che era della categoria richiesta, dotata di seggiolino per bambini come da prenotazione.
L’auto non era nuovissima, però perfettamente funzionante e non ci sono stati problemi di nessun tipo, anche alla riconsegna.

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great value and efficient service.

Our flight to Heraklion arrived early and nobody was there to meet us. A quick phone call to the number provided brought the Cretarent agent within a couple of minutes. She walked us to the car just outside Arrivals and we drive out of the airport 40 minutes after landing. Returning the car was just as easy. We paid when we picked up the car. It was fully insured for 2 drivers with NO EXCESS or deposit. Car was in good condition with a quarter tank of fuel. I don't like this system. I think full-to-full is the fairest way. However, Cretarent was significantly cheaper than any other car rental firms we found.

5 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cretarent Minibus

Minibus collected from Chania Airport, After 2 hours of driving we realised there was no AC so had to drive with windows down, rear windows did not open so very uncomfortable for people Sat in the back, dirty seats, radio not working. Overall a very tatty minibus for the cost. I should have returned it there and then but that would have been 1 day of my 7 day holiday wasted. Also during an emergency stop 2 days before handing back I had to use the hand break as foot brake didnt stop in time and only going 40kmph. Terrible experience and when I return I will not be using Cretarent.

23 mei 2024
Review zonder uitnodiging
Logo Cretarent

Antwoord van Cretarent

Dear Mr. Cope,

We appreciate your feedback and would like to address the points you raised in your recent review of our services.

Firstly, we acknowledge your request for a rental extension of the Minibus for an additional three days. Throughout our email correspondence to arrange this extension, there were no mentions of any issues with the vehicle. It was only after we provided the price for the extension that concerns about the air conditioning and other aspects were brought to our attention.

To clarify, the Minibus you rented is equipped with functioning air conditioning and standard middle windows that open. As is typical with most 9-seater minibuses, the rear windows do not open, and using open windows with air conditioning will affect its performance. Additionally, the brakes of the vehicle were inspected and found to be in proper working condition. We also noted that the key was damaged during your rental period, which you attempted to repair without notifying us. The vehicle’s radio, including its USB port, was fully operational.

Regarding the payment for the rental extension, you initially agreed to the extension and informed us of difficulties with PayPal, opting to pay in cash upon return, which we accepted. However, upon returning the vehicle, you declined to pay the agreed extension fee and departed for the airport, causing significant distress to Cretarent.

It remains unclear to us why you chose to extend the rental period if you were dissatisfied with the vehicle. Returning the car after the first day and requesting a refund would have been a straightforward solution.

We strive to provide excellent service and value feedback that helps us improve. If there were any misunderstandings or additional concerns, we are open to discussing them further to find a resolution.

Thank you for your understanding.

Kind regards,

Mrs. Kerry Portokalaki
Team of Cretarent

Beoordeeld met 5 van de 5 sterren

Best car rental company we've dealt with

We are a couple in our 50s from the UK first time visit to Crete. We wanted to see this little country so rented a car from Cretarent.
Amazing experience from moment I made the booking for an SUV for 7 days collection from Hekaklion Airport and to the point of returning the car to the same collection point. The car cost us 321 euros for the week with no extras as insurance and 2nd driver are included in that price. Alex started to Watsapp us the day before we were due to fly, he met us at the airport when we landed at 2am, he was super friendly, very professional and easy to get on with. He processed our forms, took credit card details, ran ID checks in no time and walked with us to the car while we had relaxed conversation with him along the way. We got an older Rav4 with the body that looked like it's seen some wars in its lifetime, but it was perfect for the Crete roads. The car was reliable, a tough working horse and didn't need to look pretty to tackle the mountain roads. We visited Old Chania, Kissamos Bay, Milatos, Malia, St George Monastery, Vassikilis Olive Factory with this car which never let us down.

Great service from Cretarent and would use them again.

8 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Good price, no hidden charges, easy pick up and return. We picked vehicle up around midnight and for first night were staying at a hotel. We followed the lady from Cretarent as she took us to our hotel. Would take no money. Excellent service.

12 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, nearly everytime I use a car hire company abroad there is always a hidden catch around insurance costs. Not this time. I booked online needing a car for two weeks and was met upon my arrival at Heraklion Airport by a friendly and helpful english speaking representative. He helped us with the short walk to the car, completed paperwork and we paid. The car was a new twingo with aircon and was spotless. The car was perfect for the holiday. The price too was among the cheapest around. I will definitely be using this firm again and could reccomend to anyone wanting a hassle free car hire...

19 juli 2023
Review zonder uitnodiging

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