I had an excellent experience with Culture Kings customer service when I needed to adjust my order. I called them and within minutes, Donna picked up, no long wait at all. She quickly figured out my i... Toon meer
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I just wanna highlight the patience and kindness of the support team of CultureKings, Gabby in particular! She was very understanding of my situation and did her best to make sure that I was taken car... Toon meer
I put in my first order with Culture Kings a couple of days ago. I tried to use the 10% off code, but it wouldn’t work. I then contacted customer service via the chat option and Donna was super helpfu... Toon meer
I had the best customer service experience ever from Alphonsine, via a phone call today. I made a sizing mistake when ordering t-shirts, and Alphonsine was so helpful and very efficient with helping m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Contactgegevens
PO BOX 260, 4108, Archerfield BC, Australië
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
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I just wanna highlight the patience and…
I just wanna highlight the patience and kindness of the support team of CultureKings, Gabby in particular! She was very understanding of my situation and did her best to make sure that I was taken care of. I am extremely pleased with Gabby and the support staff. Keep up the great work !!!
Donna at the call centre was fantastic…
Donna at the call centre was fantastic and reassuring plus helpful with my delayed parcel - it eventually arrived from Aussie a week late though
Fast and efficient service from Donna.
Fast and efficient service from Donna.
AMAZING customer service
I had the best customer service experience ever from Alphonsine, via a phone call today. I made a sizing mistake when ordering t-shirts, and Alphonsine was so helpful and very efficient with helping me amend my order. A massive thank you to Alphonsine :)
Amazing friendly service,Good job all…
Amazing friendly service,Good job all the staff
I Fast, Efficient, and Hassle-Free Service!
I had an excellent experience with Culture Kings customer service when I needed to adjust my order. I called them and within minutes, Donna picked up, no long wait at all. She quickly figured out my issue: I’d mixed up my shipping and billing addresses. She confirmed that I actually wanted the billing address for shipping and swapped it over right away. The whole thing was sorted in under a minute, no hassle at all. Honestly, one of the best customer service experiences I’ve had!
Customer service
satisfied with the help .
Donna and Eryka were the best in…
Donna and Eryka were the best in solving my replacement request! Thank you!!!! 😊
Gabby was great with fixing my order up…
Gabby was great with fixing my order up literally immediately
Excellent Customer Experience
My customer service experience was incredible. Donna was very polite and assisted me really well.
Shout out to Donna !
Shout out to Donna !
She went above and beyond to assist with my email enquiry in a prompt and positive outcome! Thanks Donna!
This lady Donna is so helpful she…
This lady Donna is so helpful she helped me within 15 minutes change my shirt size for the order would highly recommend her
Needed to return something to sender…
Needed to return something to sender and was done very efficiently by Ben. Considering it was returned to QLD the refund was issued within an hour of Aust Post notifying me of it arriving.
Very Quick and Easy
Very quick and easy didnt took long to be on hold, Donna was rlly lovely aswell a 10/10 and pretty much easy to understand
Quick response and helpful staff
I made a mistake on my online order and Gabby was quick to rectify this for me. Very prompt and helpful staff 👍
Fast and respectful and responsive
Fast and respectful and responsive
very good customer service experience
I had a very good customer service experience, supported by excellent service throughout. The customer service representative ( Donna ) were friendly, attentive, and efficient, making the entire process smoothly. Everything was handled professionally, which left a positive impression and made me feel valued as a customer.
Review for customer service representative :- Donna.
By
Karan Singh Pannu
Amazing costumer service!
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