Incredible customer service, fast efficent, helpful. We had an issue with a delviery , these guys had it collected and replaced almost next day - exactly what you need in a company, put it right wh... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing telephone etiquette fast delivery no nonsense if not in they leave packages in a safe place bespoke service A grade products
Bedrijf heeft geantwoord
Delivery within 2 working days, a wide range of products that are cheaper than anywhere else, a points reward system to convert into money off orders, aqueous lined hot cups that are fully recyclable... Toon meer
Bedrijf heeft geantwoord
Wonderful service, place the order on Sunday night. It arrived today (Tuesday) really quick delivery! Ordered the black " chicken boxes" they look stunning. Thank you
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CupsDirect Ltd is a UK supplier of wholesale food packaging, drinkware and catering disposables for cafés, takeaways, caterers, hospitality operators, offices, events and multi-site businesses. Founded in 2010, we help businesses source reliable food-to-go packaging at competitive prices, with dependable stock availability, fast UK delivery and helpful customer support. Our range includes paper cups, coffee cups, cold drink cups, takeaway containers, food boxes, bowls, trays, lids, napkins, cutlery, straws, barware and selected sustainable packaging options. We take a practical approach to packaging, offering recyclable, fibre-based, compostable and conventional products so customers can choose the right solution for their service, budget and environmental goals. CupsDirect is trusted by businesses across the UK and Ireland for straightforward online ordering, consistent supply and packaging that performs in real-world food service environments. Our aim is to make packaging procurement simple, reliable and cost-effective, whether customers are ordering everyday essentials or managing larger repeat supply requirements.
Contactgegevens
Innovation Centre, Boundary Road., CO4 3ZQ, Colchester, Verenigd Koninkrijk
- 01206 212121
- Support@CupsDirect.co.uk
- www.cupsdirect.co.uk
5,0
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product
Excellent product. Very quick delivery. Always reliable so will keep using this company 😊
11 april 2022
Super swift delivery!
11 april 2022
Quick and efficient service
Quick and efficient service, good quality product. Highly recommend
8 april 2022
Order the 8x8x4 boxes.
Order the 8x8x4 boxes.
Exactly what I needed.
Kept me upto date with delivery
6 april 2022
Fantastic service
Great price, great quality, great service. With super fast delivery the whole experience from start to finish was seamless, we'll definitely be back.
6 april 2022
Order arrived as promised on time but…
Order arrived as promised on time but unfortunately damaged by courier. Was sent replacement next day.excellent service.
7 maart 2022
Good quality product at a reasonable…
Good quality product at a reasonable price with a fantastic delivery service, well pleased
5 maart 2022
Very good quick service
1 maart 2022
Excellent service
Excellent service. Easy to use and delivery when scheduled. Will use Cupdirect every time
8 februari 2022
My first order on behalf of the local…Very pleased
My first order on behalf of the local Probus Club. The website was informative, with options on cups helpfully stated. Once I had ordered, the cups arrived the following day. Very satisfied, and I shall order from here again.
8 februari 2022
Disappointing
Everytime I order these which is about every two months they are slightly different in colour or texture. They also come packaged in a thin sheet of plastic so when they’re thrown around in transit the sides dint and become damaged leaving me with many imperfect boxes to give my customers. Will no longer be using this supplier.
7 februari 2022
Antwoord van CupsDirect
Hi Jodie, thank you for your valuable feedback. I am sorry to hear about the issue - its the first time we have had this feedback. I have raised the issue with the purchasing team hopefully we can improve this in the future. If you wanted to try them again, we can add additional outer packaging - please just request this on checkout in the instruction box. Many Thanks. CupsDirect.
Very good service
6 februari 2022
Cupsdirect products are god but…
Cupsdirect products are very good quality but…They should change delivery company, they use APC Overnight, which is nightmare, has very bad reviews on our local depot(Redruth, Cornwall)
My order was supposed to be delivered on Tuesday(have confirmation message about delivery)but wasnt, no information on APC Overnight website what happend(tried to call them no luck)Wednesday no delivery too, again, finally I spoked with APC Overnight, and We agreed on my collection from local depot next morning(Thursday) my parcel wasn’t there!!!!So I traveled 40miles for absolutely nothing!!they local depot collection point is in different company(some car hire company) so I couldn’t speak directly with APC Overnight…lady from car hire company spoked with APC Overnight and told them to deliver my parcel to my cafe, which is on different adress from my order, they said no problem, Im number 6 in the round, so will it take 30min to be delivered!But wasnt!!!!
I had to travel again 40miles to collect my parcel!!!
My cafe couldn’t server food 2 days!!!I lost profit + fuel costs….
Cupsdirect send me refund for delivery, but I have lost money in cafe+fuel cost….
Until Cupsdirect don’t change their delivery company, I will use other company.
6 februari 2022
Review zonder uitnodiging
Good quality products
Good quality products, reasonably priced, punctual delivery and effective correspondences.
I recommend to anyone in catering to use their service.
4 februari 2022
Antwoord van CupsDirect
Thank you for your recent order, and taking the time out to review our products. Many Thanks. CupsDirect.
Easy to place order on and and very…
Easy to place order on and and very fast delivery
1 februari 2022
Needed this order speedily and got it…
Needed this order speedily and got it and was delighted by this and the quality of the items ordered. Well done!
26 januari 2022
Fast efficient service.
22 januari 2022
During the ordering it said it is going…
During the ordering it said it is going to arrive on Wednesday which is good for me and the restaurant but it came a day earlier which is on Tuesday where we were close and I have to be there to receive the goods which is slightly inconvenient for me.
22 januari 2022
Antwoord van CupsDirect
Hi Mohd thank you for your feedback on our delivery service we will work to improve our notifications and offer specific delivery days in the future during checkout. Please use the comments box during checkout for now if you need a specific date, we will try our best to make the delivery on that specific date for you. All the best. CupsDirect.
fast delivery
19 januari 2022
Great service
Great service, simple and easy online ordering with quick delivery and good communication from the company.
19 januari 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.