Incredible customer service, fast efficent, helpful. We had an issue with a delviery , these guys had it collected and replaced almost next day - exactly what you need in a company, put it right wh... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing telephone etiquette fast delivery no nonsense if not in they leave packages in a safe place bespoke service A grade products
Bedrijf heeft geantwoord
Delivery within 2 working days, a wide range of products that are cheaper than anywhere else, a points reward system to convert into money off orders, aqueous lined hot cups that are fully recyclable... Toon meer
Bedrijf heeft geantwoord
Wonderful service, place the order on Sunday night. It arrived today (Tuesday) really quick delivery! Ordered the black " chicken boxes" they look stunning. Thank you
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CupsDirect Ltd is a UK supplier of wholesale food packaging, drinkware and catering disposables for cafés, takeaways, caterers, hospitality operators, offices, events and multi-site businesses. Founded in 2010, we help businesses source reliable food-to-go packaging at competitive prices, with dependable stock availability, fast UK delivery and helpful customer support. Our range includes paper cups, coffee cups, cold drink cups, takeaway containers, food boxes, bowls, trays, lids, napkins, cutlery, straws, barware and selected sustainable packaging options. We take a practical approach to packaging, offering recyclable, fibre-based, compostable and conventional products so customers can choose the right solution for their service, budget and environmental goals. CupsDirect is trusted by businesses across the UK and Ireland for straightforward online ordering, consistent supply and packaging that performs in real-world food service environments. Our aim is to make packaging procurement simple, reliable and cost-effective, whether customers are ordering everyday essentials or managing larger repeat supply requirements.
Contactgegevens
Innovation Centre, Boundary Road., CO4 3ZQ, Colchester, Verenigd Koninkrijk
- 01206 212121
- Support@CupsDirect.co.uk
- www.cupsdirect.co.uk
5,0
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product
Excellent product, a fraction of the price I had paid from another company. Easy to order and to track delivery. Would use again.
10 oktober 2022
Antwoord van CupsDirect
Thank you for your kind feedback, and placing your first order with us - It is much appreciated. We hope to see you again in the future. All the best. CupsDirect.
Didn’t get Delivery still
13 oktober 2022
Antwoord van CupsDirect
We thank you for your comments which helps us to improve our customer service. We are sorry to hear about your comments our team have reached out to you directly. As discussed, we can’t schedule deliveries after 4pm but we can change you to DPD or ship to alternative addresses if you would like in the future. Your order was had following timeline:
• Placed: Friday 7th OCT at 16:14 [Free Econ Service Selected]
• Despatched Monday 10th OCT 10:10
• Delivery Attempted Tuesday 11th 12:59 [Business Closed]
• Collect by Customer 12th OCT – 16.54
Well packaged and great communication…
Well packaged and great communication on the delivery company
10 oktober 2022
Just Awesome
Fast shipping. Great prices. Sturdy shipping cartons and packing. Just awesome. Thanks.
5 oktober 2022
Great service as always
29 september 2022
Excellent service.
Found Cups Direct to have the best price for the foil trays I wanted, and their service was excellent. Good website, good price, quick delivery. No complaints at all! Will use again.
1 oktober 2022
Beautifully packed as always
Beautifully packed as always. Great products, good value, nice people, I wouldn't go anywhere else.
30 september 2022
Review zonder uitnodiging
The Best.
Beautifully packed as always - great value, nice people, wouldn't go anywhere else.
30 september 2022
Antwoord van CupsDirect
Hi Nell, thank you for your kind feedback and continued business, it is much appreciated. All the best. CupsDirect.
Excellent service again :)
6 september 2022
Great Customer Service
My experience with this company is regarding the great customer service. Having placed an order with them for the first time, within hours of placing it, I had to cancel it. I called the number provided, it was answered straight away, I wasn’t left hanging on indefinitely and then taken to an automated service. The person I spoke to completed my cancellation with no problem, and a refund was issued straight away along with a confirmation email.
Thank you!
9 september 2022
The product is quailty but delivery…
The product is quailty but delivery never happened. On day two, items still sitting in warehouse. I wasted my day and time waiting at home on the first day. I had to get someone to take me to the depot. Anyway CupsDirect sorted out my delivery cost.
7 september 2022
Excellent service from start to finish
11 september 2022
Quick delivery excellent service
7 september 2022
EXCELLENT SERVICE
EXCELLENT SERVICE, order the cups one day and they arrive the next working day
5 september 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.