Worst experience ever. Ordered a pair of glasses for my husband on sept 16, order number CY38739, but haven’t received my order yet. When asked for refund, they said going to deliver soon, but haven’t... Toon meer
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Lees wat reviewers zeggen
Pretty much as pictured on the website. I got two (2) glasses recently and they are of good quality. I picked a quite simplistic & subtle design blue light blocking glasses (Rimless & Half rim varia... Toon meer
I loved the pair I got on amazon years ago but could not find the same frames there so ordered direct. Was disappointed because I paid for anti reflective blue light blocking and while the blue light... Toon meer
Your return policy is terrible. I would never consider getting a pair of glasses again from you.
Bedrijfsgegevens
Geschreven door het bedrijf
Cyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
Contactgegevens
108 West 13th Street, 19801, Wilmington, Verenigde Staten
- (302) 601-2666
- www.cyxus.com
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I’m not sure if it was the prescription…
I’m not sure if it was the prescription but it seemed like it would be different when I roll my eyes or look at different parts of the lens. I got extremely dizzy wearing the two pairs I got even after giving it some time. Did not work well for me. I can’t go through the process of shipping back to states when I live in canada
I sent in my prescription as prescribed…
I sent in my prescription as prescribed by my optometrist yet the glasses I received the prescription was not correct. I wasted my money
Terrible customer service
Terrible customer service. The package got held up at customs and the representative kept telling me I needed to send customs the information they were needing to pass it through. So I called, waited on the phone for an hour to get connected to someone who could help and when I got through they said the business shipping the product needed to complete forms with their address the name and number of the shipper and a few other thing I would have no idea about. After giving this information to the Cyxus representative that the shipper had to provide this info and fill out a form, as well as passing along an email address and all of the information they would need on where to send this info the representive fought with me for 2 days still insisting I was the one who had to fill it out! This is an out of the country shipper. I didn’t have any of this information and why would I this is their business! How would I know their address and the name of the person who sent it and the some other numbers they needed. Two days they fought with me about saying they didn’t know what they could do to help when I was literally telling them what needed to be done and what email to send it to. I will never buy from this company again after the most frustrating custom service i’ve ever experienced.
Love the glasses
Love the glasses . that was the 3rd pair of glasses i have bought from this store . will shop from this seller again .
Glasses arrived with no prescription in…
Glasses arrived with no prescription in either of them yet I paid for it, emailed the company with no response.
Edit - I ordered single vision prescription and uploaded a picture of my prescription

Antwoord van Cyxus
Great product and fast shipping
please reach out
please reach out
have not received
order CY34675
order january 2022
tuscany moore

Antwoord van Cyxus
Third Pair and very happy!
This is the third pair of glasses of have gotten from Cyxrus and I am very happy with all of them. 2 pair are the blue-blocking with magnification and the other pair is only blue-blocking without magnification. I use the magnification ones for computer and tablet use and the pair without magnification to watch television. The price is great and the service representative worked with me to get the last pair because I made an error and did not get magnification. She was very helpful and replied to my emails quickly and efficiently. There is a wait time to get these glasses; but, is well worth the wait. I would recommend these glasses to my friends and family and anyone who asked me about them. PS: I used HONEY and got a small discount on them also!
Never received my glasses
Never received my glasses. And asking me for a review. Worst communication for a company. Don’t expect to be reached out to properly for any issues and may never receive your item.

Antwoord van Cyxus
Very thoughtful support and the glasses…
Very thoughtful support and the glasses arrived in an optimal condition!
Great service and nice product
Great service and nice product! They solve in a great way a problem with the delivery. Thanks for the support!
Excelente! Repetiría sin dudar
Me encantan las gafas de esta marca, he comprado un par y volveré a comprar sin duda, son geniales y de una calidad excelente! Además de muy bonitas 🥰
Shipping was a little slow
Very good service and excellent…
Very good service and excellent package. Everything is included, cleaning cloth and a blue light tester so you can see that it works. The only problem is that the glasses are too big for my face, it's not a big deal since I'm just using them indoors.
Like the style
Like the style. Shipping was reliable. Can’t wait to put them to the test.
Quality glasses my whole family loves it
I haven't received the products even…
I haven't received the products even after 3 weeks!! The website says 3-6 days to deliver.
I placed my order November 26
I placed my order November 26, 7 days ago, and it hasn't even shipped yet, though the payment has been processed. I can't give a great review unless I have the product. I'll gladly send another review if/when I get what I order.
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