We ordered two Marlow bar stools and they arrived next day. Delivery was fast and hassle free. When the stools arrived, we probably spent more time unwrapping them than putting them together! It was v... Toon meer
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I ordered a bed and a mattress. The mattress was given a delivery date and a time frame the day before for delivery. Unfortunately I then received an email stating that it would not be delivered that... Toon meer
Saw the extending dining table on line, and visited their showroom in Bracknell to view. Was not disappointed, their sales staff were not "pushy" and were left alone to browse. Delivery in 4 days, wel... Toon meer
Bedrijf heeft geantwoord
I purchased a full dinning set from this company - ceramic dining table, 3 dinning chairs and a large corner bench. The chairs and table have been outstanding, however the faux corner bench has peeled... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Slaapkamermeubilair winkel
- Tuinmeubilairwinkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Over Danetti
Geschreven door het bedrijf
Independent since 2006. Designed for real life.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
Contactgegevens
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Verenigd Koninkrijk
- 02035881380
- sales@danetti.com
- www.danetti.com
4,1
Goed
8K reviews
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Antwoord van Danetti
Thank you for your lovely review! We’re so pleased you’re happy with the quality of your furniture and that everything arrived on time. We really appreciate your support!
Lack of communication and empathy
Bought the sofa in June delivered in mid-September.
Lack of communication.
Had to chase Danetti a few times to see what was happening with our order. One person said delivery was going to be end of August and then when we heard nothing, I chased again and then was told September. The website was saying delivery of the sofa 7-10days. Apparently there was an issue but this was never communicated to us.
Shame because the sofa is great and we had considered buying a new bed from them as well but from the sheer lack of communication and then lack of empathy, we will be looking elsewhere.
18 september 2026
Antwoord van Danetti
We’re sorry that you were left chasing for updates and that the delay with your sofa wasn’t communicated clearly. We completely understand how disappointing this must have been, particularly when you had been given different expected delivery dates.
We’re pleased to hear you’re happy with the sofa itself, and we’re sorry that the communication has affected your experience with us.
If you do decide to order from Danetti again, please contact our Customer Care team and ask for Olivia. She will be happy to look into a gesture of goodwill for you and ensure that your order is closely followed through from start to finish.
Exceptional Quality, Outstanding Service, and Prompt Support!
We recently purchased a corner chaise sofa from Danetti Furniture, and we couldn't be happier with our experience! We originally found the sofa online and loved its design, but we wanted to see and feel it in person before making a decision. Conveniently, their showroom was right on our route, so we stopped by. The showroom is wonderfully set up, showcasing a fantastic range of high-quality, beautifully designed furniture. During our visit, we were assisted by a wonderful sales team member named Joa. She was extraordinarily friendly, welcoming, and knowledgeable. She guided us through the entire showroom, showing us all the sofa designs both downstairs and upstairs, with a special focus on the one we had our eye on. While walking us through, she also introduced the company’s background and history. Learning that their in-house design team actually works in the very same building gave us so much confidence—it truly made Danetti feel like a high-end, thoughtful, and highly tasteful furniture brand. Before we left, she gave us fabric samples to take home to double-check the color. Her warm and professional service made a huge impression on us.
After checking the samples at home, we made our decision. One of the biggest advantages of shopping with Danetti Furniture is that in-stock items are delivered in just a few days—no painful 6 to 12-week wait times! While there was a tiny glitch with the external delivery company during the process, Danetti Furniture’s customer service team handled it brilliantly. We reached out to them, and they quickly rescheduled the delivery. The sofa arrived on time during the second attempt, and the whole delivery experience ended up being great. We are thoroughly impressed with the style and quality of our new sofa—it is extremely comfortable without being too deep—as well as the exceptional customer care provided
21 september 2026
Antwoord van Danetti
Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re delighted you had such a positive experience from visiting our showroom through to receiving your new sofa.
We’ll be sure to pass your lovely comments on to Joa, and we’re especially pleased to hear you’re enjoying the comfort, style and quality of your new sofa. Thank you for choosing Danetti!
We ordered some beautiful dining room chairs.
We ordered some beautiful dining room chairs, and they were exceptional when arrived. Material was absolutely stunning. The design outstanding and the colour superb!
Can't wait to order king size bed!
17 september 2026
Antwoord van Danetti
Thank you for such a wonderful review! We’re delighted you love the chairs, especially the material, design and colour. We can’t wait to welcome you back when you’re ready for the king-size bed!
Wrong wrong and more wrong
Order was delayed - then order was wrong. Wrong end piece colour. Now have to wait 8 more weeks for the right colour to be delivered. And the stitching in one of the modules is wrong - the zip shows.
I wasn’t going to leave a review yet as they are hopefully in the process of sorting it out. But if you’re going to be a company that sends a “how was your order” to a client who’s submitted a formal complaint you probably deserve the bad review.
Do better.
17 september 2026
Antwoord van Danetti
We’re very sorry for the issues you’ve experienced with your order and completely understand your frustration. We can see that you have an open case with our team and that a replacement is being arranged for the incorrect item.
Once the replacement items have been delivered and everything is resolved, we will also look into an appropriate gesture of goodwill in recognition of the inconvenience caused.
We apologise again and appreciate your patience while we work to put this right.
Table is lovely but insert is cracked I…
Table is lovely but insert is cracked I contacted the company immediately but they are being unhelpful and pedantic wanting pictures of table packaging as batch numbers despite going them all this I have heard nothing which is very disappointing I think products are good customer services poor
17 september 2026
Antwoord van Danetti
We’re sorry to hear that your insert arrived cracked and apologise for the frustration caused while we gathered the information needed to investigate this.
Unfortunately, we didn’t receive all of the requested information when the case was first opened, but we can now see that this has been received and your replacement has been booked for delivery this Thursday.
We do need details such as photographs of the packaging and batch numbers to allow us to investigate issues internally and identify whether there is anything we can do to prevent this from happening again. We appreciate your patience while this was being resolved and hope you’re happy with the replacement.
I am extremely disappointed with this…
I am extremely disappointed with this company and their customer service.
I ordered three items, and according to the company, all three were dispatched. However, I only received one item. I have contacted customer service several times, but they continue to insist that all three items were sent and that I collected all three from DPD.
I have repeatedly asked them to provide proof that all three items were actually dispatched and delivered to me, but they have not provided any satisfactory evidence. I know what I received, and only one item arrived.
I honestly cannot understand how they can take payment for three items but fail to provide what I actually paid for. The way this issue has been handled has been extremely frustrating and disappointing. I expected much better customer service and a proper investigation into the missing items.
17 september 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry for the issues you’ve experienced with your order and completely understand your frustration, particularly having to contact us several times regarding the missing items.
This is the first time we have experienced this particular issue with DPD, so unfortunately it did take us some time to investigate and work towards a resolution. We appreciate that this has been frustrating and apologise that the process has taken longer than expected.
Having now reviewed the cases raised, we can see that the replacement cushions are currently on their way to you, which we hope will resolve the issue for you.
We’re sorry again for the inconvenience caused and appreciate your patience while we have worked to resolve this for you.
Beautiful sofa & got it half price
Beautiful sofa & got it half price
Danetti furniture is absolutely beautiful.
A+++++
14 september 2026
Antwoord van Danetti
Thank you for the review! We’re thrilled you’re loving your beautiful new sofa and hope you enjoy it for years to come!
Brilliant quality
Brilliant quality. Fast delivery. Deserve the money you will spend with them.
16 september 2026
Antwoord van Danetti
Thank you for the lovely feedback! We’re delighted you’re happy with the quality and speedy delivery. We really appreciate your support!
Great quality kitchen stools
Bought two kitchen island stools three years ago and needed two more. I’ve been able to order the same ones and they’ve arrived very quickly. Very well made. Very comfortable. And very well packaged for transit.
16 september 2026
Antwoord van Danetti
Thank you for the fantastic review! We’re so pleased you were able to add two more matching stools and that you’re happy with the quality, comfort and speedy delivery. We hope you enjoy all four for years to come!
the bedside tables are very nice but we…
the bedside tables are very nice but we could not assemble one of them because did not have the holes to attach the legs; we have had to send it back; the other one was fine
15 september 2026
Antwoord van Danetti
Thank you for your review, and we’re sorry that one of the bedside tables arrived without the required holes for the legs. We’re pleased to see that your replacement is booked for delivery this Friday, and we hope you love both tables once everything is sorted!
Loved the clover champagne chairs so…
Loved the clover champagne chairs so much that I ordered 2 more for my dining suite! Another perfect delivery 😊 thank you.
16 september 2026
Antwoord van Danetti
Thank you for the wonderful feedback! It’s fantastic to hear you loved your Clover Champagne chairs enough to add two more. We’re delighted everything arrived perfectly again — enjoy your complete dining suite!
Was kept well informed as to when our…
Was kept well informed as to when our furniture was due to arrive, and it did arrive at the said time.
16 september 2026
Antwoord van Danetti
Thank you for your lovely review! We're so pleased everything arrived as expected and that you were kept updated throughout. We hope you enjoy your new furniture!
Antwoord van Danetti
Thank you so much for your lovely review! We're delighted to hear that you're pleased with your product and found it easy to set up and use. We really appreciate you taking the time to share your experience with us and hope you enjoy your purchase for many years to come!
My £3500 sofa was dumped on my patio in 5 boxes!
My £3500 sofa was dumped in 5 large packages on my patio when I was not at home, They delivered hours before the time that was confirmed. I have opened a case file and am awaiting a refund.
Terrible delivery company but even worse customer service from Danetti who are now trying to get me to pay £39.99 for the pick up!! Appalling. I will not be using Danetti again
15 september 2026
Antwoord van Danetti
We are very sorry to hear about the experience you have had with the delivery of your sofa. We completely understand your frustration, particularly given the value of the order and the fact that the delivery took place significantly earlier than the confirmed delivery time.
We are currently in discussions with our 3rd party delivery company regarding this matter, and they are investigating the circumstances internally. Please rest assured that the service we expect from a 3rd party has not been met on this occasion and we take that very seriously. For all of our furniture deliveries, excluding accessories, we operate a signed-for delivery service, and the furniture should have been delivered into your chosen room of choice rather than being left outside on your patio.
I can see that you already have an open case and that you are currently awaiting the collection to be arranged. Please rest assured that you will not be charged the £39.99 collection fee in this instance, and once the collection has been completed, you will receive a full refund of the amount paid for the order.
We sincerely apologise for the inconvenience and frustration caused and appreciate your patience while we work to get this resolved for you.
ABSOLUTELY APPALLING
ABSOLUTELY APPALLING
I would give 0 stars if I could. Sofa ordered and paid for on 15th May. 17th August sofa delivered, one part grey and one part champagne. Set up a case! We sent photos of the items delivered and confirmed that we needed a RHF Eden sofa in champagne and showed this in the photos. 15th September delivery confirmed. Reading the delivery company information, we realised that a LHF sofa was being sent and the item which we didn’t want wasn’t being collected. So we had to phone the delivery firm to arrange for the unwanted item to be collected. The delivery company were so helpful in accommodating our needs. We emailed Darcey who was responsible for our case. She didn’t reply. So we phoned Danetti and the lady who we spoke with assured us that the correct item was being delivered. When the delivery arrived it was the same part of the sofa we already had so the delivery company took it straight back. However, they wouldn’t take the other sofa we have. So we are now storing this sofa for Danetti. When I phoned Darcey, her attitude was condescending and flippant regarding the whole situation. Stating that we would have to wait 5-8 weeks for another sofa! Absolutely awful customer service, staff are so incompetent. I am now waiting for a call from a manager which takes 24-48 hours and in our case 48 hours as I still haven’t received a call. Abysmal to say the least!
17 augustus 2026
Antwoord van Danetti
We are very sorry to hear about the issues you have experienced with your sofa order and the frustration this has caused. This is certainly not the level of service we aim to provide, and we completely appreciate how disappointing it must have been to receive the incorrect items and then experience further issues when trying to arrange the correct replacement.
We have investigated this internally and can see that you have since spoken with our Customer Care Supervisor, who has gone through everything with you and worked with you to reach a resolution.
We would also like to clarify that, while we appreciate you have understandably been frustrated with the communication you received, our Customer Care team works together to manage cases such as yours, and we would not want to attribute the issues you experienced to any one individual. We have taken your feedback regarding the communication and overall handling of your case on board as a team.
We appreciate your patience while this has been addressed, and Olivia will be following your case closely from here to ensure that everything proceeds as agreed and that there are no further issues.
Once again, we sincerely apologise for the experience you have had and for the inconvenience caused.
Chairs Good, Delivery Disappointing
Ordered two counter chairs and once they were delivered they were as expected and we are pleased with them. The irritating thing was the delivery - while they were dispatched promptly one chair was delivered Friday evening and the second one Tuesday morning. Although the Friday night delivery man was clearly aware there should have been two he didn't volunteer that information and would have been on his way if I hadn't asked.
15 september 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with your counter chairs and that they were as expected when they arrived.
We’re sorry that your delivery experience was frustrating, particularly having the two chairs delivered separately several days apart. We also appreciate your comments regarding the communication from the delivery driver and agree that you should have been made aware that the second chair was not being delivered at the same time.
We’ll be sure to pass your feedback on to our Delivery team and partner so that we can review how situations like this are communicated in future.
Thank you again for your feedback and for choosing Danetti.
I have never received the swatch that I…
I have never received the swatch that I ordered.
11 september 2026
Antwoord van Danetti
We are sorry to hear that you haven’t received your swatch. This was dispatched from our swatch warehouse on 10th September via Royal Mail, so unfortunately it looks like it may have been delayed or lost in transit.
As this was sent free of charge, we’d be more than happy to arrange another swatch for you. Please get in touch with our Customer Care Team with your details and we can look into this for you.
Nice quality furniture at very…
Nice quality furniture at very competitive prices. Visited showroom which was helpful in confirming colour and quality of materials for the 2 swivel accent chairs that I went ahead and ordered on line. Delivery was as scheduled and boxes carried indoors and placed into lounge area. A room visualiser on the website would be a helpful addition.
11 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re pleased with the quality and value of our furniture, and that your showroom visit helped you feel confident in choosing the colour and materials for your swivel accent chairs.
It’s also great to hear that your delivery arrived as scheduled and that our delivery team brought the boxes into your lounge for you.
We really appreciate your suggestion regarding a room visualiser. We’ll be sure to pass this feedback on to our team, as we understand how useful it would be to see how different pieces could look within your own space.
Thank you for choosing Danetti, and we hope you continue to enjoy your beautiful new chairs.
Love the fact you can get free samples…
Love the fact you can get free samples so you can match to your colour scheme, delivery was quick and nicely presented.The swatches felt like good quality material.
11 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found our free sample service helpful for matching your chosen colours to your existing scheme.
It’s also great to know that your samples arrived quickly and were nicely presented, and that you were impressed with the quality of the materials. We hope the swatches help you find the perfect piece for your home, and we look forward to welcoming you to Danetti when you’re ready to order!
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