I ordered two necklaces from David Shuttle as anniversary gifts. When the box arrived, it was completely empty. I contacted customer services immediately and provided photographic evidence. A... Toon meer
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Lees wat reviewers zeggen
not a honest company, made a negative review on the link I was sent by David Shuttle site, and guess what, they took it down. They are selling MOVA Globes, they cost circa £200 starting price, but... Toon meer
January 19th 2021 Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes. Delighted to find these, as our original similar set of 6 w... Toon meer
My new supplier for Lampe Berger (now Maison). Initially let down by a supplier on Amazon and had David Shuttle recommended by a local shop in London. Brilliant and so easy. Well priced and arrrived w... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Thank you for entering our world of Fine Dining & Gifts. We pride ourselves on an eclectic selection of quality products and have established ourselves as one of the UK's largest e-tailers of Swarovski Crystal, Riedel Crystal and Emma Bridgewater, to name but a few. We have been serving the people of Buckinghamshire and beyond for over 30 years, through this we know that honesty and expertise matter. Great service is vital and sets us apart. We want your custom and are prepared to earn it. We stock the majority of the products we sell to ensure next day delivery in the UK. We have put together a team of customer service experts who are able to help you decide on which items are right for you. We also offer a luxury gift wrapping service for those buying presents.
Contactgegevens
9 The Broadway, Penn Road, HP9 2PD, Beaconsfield
- 01494 670 961
- enquiries@davidshuttle.com
- www.davidshuttle.com
3,4
Gemiddeld
1K reviews
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First class service
Watch arrived next day as promised. Recycled packaging was good to see, was also well protected. Requested gift wrapping which was very neatly provided along with a handwritten note.
23 juli 2013
Review zonder uitnodiging
Perfect service
First class service from 1st contact to delivery
22 juli 2013
Review zonder uitnodiging
excellent
just the kind of company we've been looking for o.k. for price and brillant delivery
22 juli 2013
Review zonder uitnodiging
Fabulous product & service
My beautiful mug (which was a very good price) arrived very quickly, beautifully protected and with some complimentary chocolate! Couldn't ask for more. I will definitely be shopping on this site again.
20 juli 2013
Review zonder uitnodiging
Excellent quality both from merchandise and service
From the moment you contact David Shuttle to the prompt response and service options, you know this is obviously a quality customer service business. Thank you, I would highly recommend to all.
17 juli 2013
Review zonder uitnodiging
Simple transaction, great service at a good price.
Faultless service right down to the recycled box.
17 juli 2013
Review zonder uitnodiging
Great fast service!
ordered glasses from David Shuttle and had them the next day! Well packaged and protected was very happy with the entire service. A+++
16 juli 2013
Review zonder uitnodiging
Good fast service
Lovely mug I hadn't' been able to find anywhere else
16 juli 2013
Review zonder uitnodiging
Delighted with service, excellent prices & quick delivery
Hassle free order, great prices, quick delivery and very informative. The free chocolates were a lovely touch
11 juli 2013
Review zonder uitnodiging
Can't fault them!
The order process was extremely quick and easy...the delivery arrived very quickly and in brilliant condition...and the complimentary chocolates were delicious! Would definitely recommend!
10 juli 2013
Review zonder uitnodiging
Exceptional customer service & attention to detail, thank you
My shopping experience with David Shuttle org was exceptional. I urgently needed to buy 2 Lalique figurines & one was showing out of stock on the website. When I called the shop to enquire, the service I received from Lauren was exceptional. Lauren ensured I received my first parcel last week & then expedited 2nd one so I received it from France by today for my 25th Wedding Anniversary gift to my husband. It arrived, as Lauren had arranged & the look on my husband's face when he opened them earlier was priceless. Thank you so much to Lauren & the rest of the David Shuttle establishment, you have made our anniversary one to remember. Kind regards Sally
9 juli 2013
Review zonder uitnodiging
Prompt, gracious service.
Highly recommend, i searched for discontinued crystal so when I found what I needed I had no idea who the company were just that they were one of the few that had what I wanted. Crystal arrived promptly and even with a token gift of chocolate which my children loved. Thank you.
9 juli 2013
Review zonder uitnodiging
excellent service
website worked well - finding product was easy - ordering process straight forward and price very competitive. Delivery worked well - courier service sen text to confirm delivery day and product arrived as planned
8 juli 2013
Review zonder uitnodiging
Chocolates in parcel appreciated!
Lovely items delivered quickly and liked the letter inside so service seems more personal. There is a slight mark on the cake plate but to be honest you find things like that with Emma Bridgewater all the time so haven't mentioned changing it though sure there wouldn't have been a problem.
Would use the company again and felt that I got a couple of bargains!
7 juli 2013
Review zonder uitnodiging
perfect service!
I was looking for a good deal in Reidel glass, as I love to drink wine out of the best possible glass for each individual wine and David Shuttle had the choice I had not seen any where before and very good prices. I shall no doubt buy some more glasses soon to add to my collection.
I was not only pleased with my purchase but was delighted at the speed in which my parcel arrived and also was able to track the parcel almost as soon as I had placed the order.
The other thing that impressed me was the very professional packing which is so important with glass.
Thank you, David Shuttle for good value and excellent service. Gail Johnson.
6 juli 2013
Review zonder uitnodiging
Great Service - Great Product - Great Price
Found exactly what I wanted - at a great price - and it was delivered well-packaged very speedily.
Not really much more you could ask for...
28 juni 2013
Review zonder uitnodiging
Quick, helpful and friendly company :)
The product arrived extremely quickly. Correspondence was friendly and the earrings even came with 2 yummy chocs in the package too :)
28 juni 2013
Review zonder uitnodiging
Great value ... Great Service!
Very impressed.The vase arrived promptly after ordering, very securely wrapped and in perfect condition... great value for money. And I appreciated the two complimentary chocolates that came with it...yum!
27 juni 2013
Review zonder uitnodiging
Disappointed on size
Thought I had brilliant idea not heard off Emma bridgewater glass before so looked on line and thought brilliant present for friend forty birthday came quickly but size really upset at size
26 juni 2013
Review zonder uitnodiging
Antwoord van David Shuttle
Dear Tina Blackman,
Thank you for taking the time to review the service we provided you on your last order. I am pleased to hear that the order has been safely received and arrived earlier than expected.
I am however sorry to hear that you were disappointed with the size of the Emma Bridgewater Dessert Bowl you received. We try to provide as much product information on our website as possible and this listing included height and diameter measurements which we hoped would give you the most accurate idea of product size.
Naturally we are always on hand to answer any queries you may have about a product before purchasing and after you have received your delivery if you have any further concerns.
We would be more than happy to process an exchange for something else which would be more suitable, or process a refund if you would prefer. Please do let us know.
We endeavour to provide a 5 star service to all of our customers and apologise that we have not lived up to your expectations on this occasion. Should you have any further questions or would like to arrange a return please do not hesitate to contact me on 01494 670961 or enquiries@davidshuttle.com Mon Fri, 09.30-17.30.
Kindest Regards,
Lauren McNeil
Website Customer Services
Good product and arrived as described on time
This cheese board was slightly smaller than I expected but lovely quality as were the knives
25 juni 2013
Review zonder uitnodiging
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