D B Roberts & Partners Reviews 

I have a property which I purchased with a view to renting for a period while I spent some time overseas.
I agreed to use the Agent D B Roberts to let the property and keep me informed about people who would want to rent it.
This agent has performed an absolutely super job letting the apartment, vetting the client and getting necessary work done to keep the property up to date.
During approx 10 years the Senior Property Manager and the Head of Property Management have been excellent managers and provided me with a very efficient service, and kept me up to date with any problems advising on solutions then resolving all problems satisfactorily.
I am very pleased with the total service given over all these years.

Lisa and the team were able to arrange for us to view within less than 12 hours, got our property on the market in 24 hours, agreed a sale in 5 working days and negotiated our onwards purchase within 1 Day.

We have had support obtaining a mortgage and have been referred to a conveyancing firm who have completed initial paperwork immediately.

As far as selling and buying a property goes, we couldn't have had a better experience. Communication throughout has helped manage our expectations and reduced stress.

Strongly recommend using DB Roberts. Hopefully our sale and purchase continues to progress as smoothly.

Fast and brilliant customer service. The whole team are amazing and put me at ease through the selling process. Sold my house the same day it was put on the market.

Claudia at D J Robert’s wellington has been fantastic at helping me find my next property. Very knowledgeable and professional Claudia has made the whole process stress free, couldn’t ask for better service!

The staff were very helpful and very friendly and were always there if we needed any help. The transaction went through quick and was easy to do .

Tia Scott at db Robert’s as helped us every step of the way it was smooth and stress free form filling no problems at all highly recommended think they must be one of the best agents I have dealt with 100%… the lady named Alison shown us around the property very positive and professional manner answered our questions truthfully and we have keys to the property in next 7 days very happy couple …thanku for finding us our new home

Thomas Wragg came to value our property 28th March.
Assured me of a phone call following day. Never did. I called a week later asking for update, said would get back to me.
Over a month later. Zero contact.
How professional!

We have now been dealing with DBRoberts for about 7 years. Selling, buying - but mainly trusting them to help & support us with our rental properties.
We can not rate them highly enough. Lisa is our ‘go to’ & she is supported by a great team of friendly, helpful, supportive, professional & knowledgable people.
Most recently, we needed help & support in finding a new tenant as our current one had been successful in buying her own home. DBRoberts had found her for us in 2020 & she was a joy, so when she moved on we turned once more to DBR without hesitation.
This time, my contact was Tia - & what a great job she has done. She has supported, guided & advised us through the whole process & kept us informed at every step. She has been a delight to deal with & a great part of the team. Once again, the team have found us what we think will be great tenants who will be moving in very soon with the minimum of delay so that there is hardly any break between our tenants - just enough time for our property to be inspected & any small jobs it needs doing to keep it in A1 condition. In this part of the process, we were supported very well by Alison, who we have come to trust as a good judge of character - & Lisa is always there as a guiding hand who oversees the whole thing.
We feel confident that our new tenants will work out well - but we also know that if we have any problems or issues at all, once again, DBR will be there to help & support us through whatever it is. We also appreciate that they will be there to help our tenants too & we hope that they have felt supported, well advised & helped by DBR too. We like to think we are a team working together so that all concerned have a good experience. For us, we believe that DBR certainly achieve that.

An excellent service from D B Roberts as they helped us find our new home.
Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings.
A totally professional, caring and customer focussed service from the team who treat you as a person not a "number"
Thank you all for looking after us so well!

Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!

Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process.
Thank you for the help.

D B Roberts have managed two rental properties for me in Cannock and Norton Canes, Staffordshire for a number of years. The lettings department have always been professional, friendly and responsive to any issues. The team has also provided me with advice on my properties (e.g., insurance options and legal issues). Highly recommended.

Friendly, thorough and helpful. Tia was great at organising the whole process for us.

I recently had the pleasure of engaging with DB Roberts for the sale of my house, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction.

One standout individual who deserves special recognition is Jessica. Her exceptional customer service and account managing skills truly made all the difference. Jessica went above and beyond to ensure a fast and smooth sales process. Her attention to detail, proactive communication, and willingness to address any concerns or questions promptly were truly commendable. She took the time to understand my needs and preferences, and she worked tirelessly to meet them every step of the way.

Throughout the entire process, Jessica exhibited a high level of professionalism and dedication. She was always accessible and responsive, providing regular updates and guidance to ensure everything progressed smoothly. Her knowledge of the market and expertise in sales negotiation were evident, and I felt confident knowing she was representing my interests.

Thanks to Jessica and the team at DB Roberts, what could have been a stressful experience turned out to be surprisingly seamless and hassle-free. Their commitment to excellence and personalized approach set them apart from other agencies I've worked with in the past.

In conclusion, I wholeheartedly recommend DB Roberts to anyone looking to buy or sell a property. And to anyone fortunate enough to work with Jessica, you can rest assured that you're in capable hands. Her dedication, professionalism, and exceptional customer service truly make her a valuable asset to the team.

A recent maintenance issue was sorted quickly and effectively by Bethany in Property management. The repair was carried out in good time.

Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.

Professional from start to finish cheerful and helpful willing to listen and help

An amazing team. Very professional, friendly and informative. I was treated with respect always. Thank you so much.

Proactive and good communication throughout.

D B Roberts sold our home in a challenging market. Everyone was helpful and nothing was too much trouble. They were patient when I had so many questions. They made the whole process of selling our property easy and stress free. I would recommend D B Roberts to anyone.