I received great customer service from Mobasher who was really helpful. Gave me clear information and assisted me with my query. I have been with Marsh Finance for quite a while and never had any issu... Toon meer
Bedrijf heeft geantwoord
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I have been speaking to a very efficient and helpful lady Morgan. She had gone out of her way to help my daughter and sort out the problem she had. Not once did she make us feel uncomfortable. Morgan... Toon meer
Bedrijf heeft geantwoord
The way you guys talk to people you put people mind at rest and if someone’s having difficult doing a payment, you guys are there to help thank you
Bedrijf heeft geantwoord
Quick and easy to get support from the Customer service team. I will definitely recommend per how it has been with them since I took the facility.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Contactgegevens
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Verenigd Koninkrijk
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,6
Uitstekend
494 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Extremely friendly customer service and…
Sarah was friendly and very efficient in dealing with my issue
25 april 2026
Review zonder uitnodiging
Very good customer service
Leoni was clear, precise and very friendly, very easy to speak to, felt at ease and comfortable discussing my situation, would highly recommend
24 april 2026
Review zonder uitnodiging
Great experience
Staff were always helpful every time I called. Service was great. Literally 0 issues… Plan to use Marsh to finance my next vehicle!! 👍🏿👍🏿(Sarah , you’re a star!!)
24 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for the kind words!
Our staff are a credit to Marsh, and we'll be sure to pass on your kind words to Sarah.
It's also great to see that you plan on using Marsh to finance your next car. We look forward to helping you 🚗
Kind regards,
The Marsh Finance Team
The way you guys talk to people you put…
The way you guys talk to people you put people mind at rest and if someone’s having difficult doing a payment, you guys are there to help thank you
24 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for such kind words, Anthony.
It's a pleasure to support customers and ease their concerns. It's great to see that you could resolve your issue with our helpful team. If there's anything else we can assist with, just get in touch.
Kind regards,
The Marsh Finance Team
Sarah was very easy to talk to and…
Sarah was very easy to talk to and helped me with my situation. Very helpful 👌
23 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Stephen,
Thanks for leaving a review!
It's great to see that Sarah could support you and provide a voice to talk to.
If anything else comes up, or you just have a quick question, don't hesitate to get back in touch.
Kind regards,
The Marsh Finance Team
Very polite lady
Very polite lady
Answered all my questions and sent confirmation via email straight away
23 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for the kind words, Shirley 😊
It's amazing to see that all your questions were answered and you received confirmation instantly.
If there's anything else we can help with, just reach out.
Kind regards,
The Marsh Finance Team
Easy to access
Quick and easy to get support from the Customer service team. I will definitely recommend per how it has been with them since I took the facility.
23 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for taking the time to leave a review, Solly.
Making the finance process quick and easy is a priority of ours. Your review shows we're meeting that expectation.
Thank you again for reviewing Marsh, and happy driving!
Kind regards,
The Marsh Finance Team
Disgusting customer service
I am extremely disappointed with this Marsh finance and the way they have handled my case.
They are the legal owners of the car, yet when serious issues arise they refuse to help or take any real responsibility. Instead of support, I have been left dealing with constant repairs, ongoing problems, and complete inconvenience.
The car is undrivable, and I have not been able to use it since December. That is completely unacceptable. Being left without a working vehicle for this long has caused a huge amount of stress, disruption, and financial pressure. I expected far better from a company that legally owns the car and should be helping to resolve serious faults, not ignoring the situation.
Their customer service has been poor, their response has been unhelpful, and I feel let down at every stage. I would strongly warn others to think very carefully before dealing with them, as my experience has been frustrating, disappointing, and unacceptable from start to finish.
23 april 2026
Review zonder uitnodiging
Excellent service .
Excellent service .. very quick and easy resolve my issue.. so happy with my conversation with advisor.. ⭐️⭐️⭐️⭐️⭐️ Marsh Finance !
23 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Thank you for the brilliant feedback! We’re so glad to hear your issue was sorted quickly and that you had such a positive conversation with the advisor.
It’s great to know everything felt easy and straightforward from your side ⭐
We really appreciate the 5 stars — thanks for sharing your experience 🚗
Kind regards,
The Marsh Finance Team
I received great customer service from…
I received great customer service from Mobasher who was really helpful. Gave me clear information and assisted me with my query. I have been with Marsh Finance for quite a while and never had any issues with them. Speaking to customer services for the first time was a pleasant interaction.
22 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Thank you for your thoughtful review. It’s great to hear that Mobasher was able to support you clearly and help with your query — we’ll be sure to pass that on to him ⭐
We also really appreciate your continued trust in Marsh Finance. Thanks again for taking the time to share your experience 🚗.
Kind regards,
The Marsh Finance Team
Sarah was kind polite and helpful
Sarah was kind polite and helpful,
She took my details and was calm and helpful
22 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Thanks for sharing your experience. It’s great to hear that Sarah made things easy for you and took the time to help in a calm and friendly way.
We’ll be sure to pass your feedback on to her — she’ll really appreciate it ⭐
Kind regards,
The Marsh Finance Team 🚗
Easy to deal with and good customer…
Easy to deal with and good customer service!
22 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thanks for the five-star review, Andy! It's great to see that you found our team easy to deal with and supportive. If anything else comes up, don't hesitate to get in touch with us.
Kind regards,
The Marsh Finance Team
I have been speaking to a very…
I have been speaking to a very efficient and helpful lady Morgan. She had gone out of her way to help my daughter and sort out the problem she had. Not once did she make us feel uncomfortable. Morgan thank you for you time and being so helpful.
22 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Fiona 😊
Thank you so much for your lovely review. We’re really pleased to hear how supportive Morgan was in helping your daughter and getting everything sorted.
It’s especially nice to know she made you both feel comfortable throughout — that’s so important to us. We’ll be sure to pass your kind words on to her ⭐
Thanks again for taking the time to share your experience. If you ever need anything in the future, we’re always here to help 🚗
Best wishes,
The Marsh Finance Team
Superb customer support and…
Superb customer support and professionalism
22 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for your kind words, Andrew. Supporting our customers is a priority, and your review echoes that commitment.
Happy driving!
The Marsh Finance Team
Agt Sarah dealt with my enquiry very…
Agt Sarah dealt with my enquiry very quickly and efficiently, great service
20 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Shelley 😊
Thank you for your lovely feedback. We’re really pleased to hear Sarah was able to handle your enquiry quickly and efficiently — she’ll be glad to know her support made a difference ⭐
Thanks again for taking the time to share your experience. If you ever need anything, we’re always here to help 🚗
Kind regards,
The Marsh Finance Team
Sarah was so lovely and so helpful …
Sarah was so lovely and so helpful thankyou so much
20 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for taking the time to leave a review. It's great to see that Sarah could support you; we'll be sure to pass on your kind words to her.
If there's anything else we can help with, just get in touch!
Kind regards,
The Marsh Finance Team
They phoned me back straight away and…
They phoned me back straight away and sort my issue in less then 10 minutes.
15 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Diana,
Thank you for your feedback! 😊
We’re really pleased to hear your issue was sorted so quickly and that the call back was prompt. It’s great to know everything was resolved without delay.
Kind regards,
The Marsh Finance Team
The lady I spoke to was very helpful…
The lady I spoke to was very helpful thank you
15 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Gerald,
Thank you for your feedback 😊
We’re really pleased to hear that our team member was able to help and made a positive impression. Your kind words are appreciated.
Kind regards,
The Marsh Finance Team
Great company help you out whenever…
Great company help you out whenever they can and good to communicate with thanks
15 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Kevin,
Thank you for your kind words! 😊
We’re really pleased to hear you’ve had a positive experience with our team and found communication clear and supportive. It means a lot to know we’ve been able to help when needed.
Kind regards,
The Marsh Finance Team
Marsh finance has always been helpful…
Marsh finance has always been helpful and very friendly when I have needed them, I went through some financial difficulties and they were there to help me through it step by step.
14 april 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Craig,
Thank you for taking the time to share your experience with us 😊
We’re really pleased to hear that our team has been able to support you when you needed it most. Helping our customers through challenging situations with care and understanding is incredibly important to us, so it’s great to know you felt supported every step of the way.
Kind regards,
The Marsh Finance Team
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