After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Toon meer
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Lees wat reviewers zeggen
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Toon meer
Bedrijf heeft geantwoord
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Toon meer
Bedrijf heeft geantwoord
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Contactgegevens
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Verenigd Koninkrijk
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Uitstekend
641 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very pleasant manner and help me with…
Very pleasant manner and help me with my query straightaway and also Nice that it was the same person I spoke to last week very happy with the service
19 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Sam,
Thank you for taking the time to leave us a review 😊
It’s great to know you were able to speak with the same member of our team again. Having that continuity can make such a difference, and we’re glad everything was taken care of for you.
Kind regards,
The Marsh Finance Team
Great service
18 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Kyle,
Thanks for the great feedback! 😊 We really appreciate you taking the time to leave us a review.
Kind regards,
The Marsh Finance Team
Suresh went above and beyond to help…
Suresh went above and beyond to help with the situation and was very patient
18 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Leona,
Thank you for taking the time to recognise Suresh 😊 It’s wonderful to know the extra care he provided made a difference. We’ll make sure your comments reach him, as we know he’ll really appreciate them.
Kind regards,
The Marsh Finance Team
What a wonder service and helpful…
What a wonder service and helpful suresh, thankyou for helping me today
18 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Amanda,
Thank you for your lovely review 😊 We’re glad Suresh was there to support you today, and we’ll make sure your kind comments are passed on to him. We really appreciate you taking the time to share them with us.
Kind regards,
The Marsh Finance Team
Akbar was very understanding of my…
Akbar was very understanding of my situation and didn't pressure me at all. He made me feel reassured that everything will be ok. Very helpful.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Diane,
Thank you for sharing your experience with us 😊
It means a lot to know you felt comfortable and supported during your conversation. We’ll make sure your lovely feedback is passed on to Akbar and that he knows the difference his approach made.
Kind regards,
The Marsh Finance Team
Morgan is excellent at her job
Morgan is excellent at her job, both in terms of understanding the individual situation of the car loan, the fact that as well as running a business, I am a carer and do not receive carers allowance, and in her solution to make the payments much easier. A big, many thanks.Have a lovely weekend and five stars from me, Andrew Hubbard Violin Andrew Badger
14 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you so much for taking the time to leave such a thoughtful review, Andrew 😊
We’re delighted to hear Morgan was able to understand your circumstances and work with you to find a way forward. We’ll make sure your lovely comments are passed on to her, and we hope you have a great weekend too!
Just a quick note, we noticed you’ve included your mobile number in your review. For your own privacy and security, we’d recommend editing your review to remove this from public view.
Kind regards,
The Marsh Finance Team
Great help very satisfied thankyou
Great help very satisfied thankyou
14 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Lorna,
Thank you for taking the time to leave us a review 😊 We’re glad we could be there when you needed us and really appreciate your kind words.
Kind regards,
The Marsh Finance Team
Lovely person to talk to
Lovely person to talk to, very understanding, I feel a great company, willing to listen and understand thank you
14 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Andrew😊
Thank you for such a kind review. It’s lovely to hear that you felt listened to and understood when speaking with our team.
We always want our customers to feel comfortable getting in touch, whatever they need to talk through, so your feedback means a lot to us. ⭐
Thanks again for choosing Marsh Finance and for sharing your experience 🚗
Best wishes,
The Marsh Finance Team
Today I was going through a lot and I…
Today I was going through a lot and I spoke to Jenny Elton from marsh finance payment support team and I WOULD GIVE THIS WOMAN A RAISE she has very supportive and compassionate and caring helped through my situation and set up a plan that helped a lot and I feel better then before mentally and now financially bless this woman and promote her marsh finance, from mr nafeez
13 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi😊
What an incredible review for Jenny. Thank you for taking the time to recognise her, especially when you were having such a difficult day.
We’re really glad Jenny was there when you needed someone to listen, understand your situation and find a payment plan that made things feel more manageable. Knowing you came away from the conversation feeling better is the most important part ❤️
We’ll absolutely make sure Jenny and the wider team see your comments. We can’t promise the raise or promotion 😉, but we can promise she’ll get the recognition she deserves!
Take care, and remember we’re here whenever you need to talk to us.
Best wishes,
The Marsh Finance Team
Morgan was absolutely perfect she was…
Morgan was absolutely perfect she was clear and concise empathetic and an absolute joy to speak to i give her top scores and will say she deserves a raise
12 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Now that’s some praise! We’re so pleased to hear Morgan made such a brilliant impression and brought empathy, clarity and a friendly approach to your conversation.
We’ll definitely make sure she sees your comments. As for the raise, we’ll pass that bit on too 😉⭐
Thanks for giving Morgan the recognition she deserves and for taking the time to leave such a lovely review.
Best wishes,
The Marsh Finance Team
Practical and helpful
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readily has been incredibly helpful and taken a lot of stress off me. Thank you
12 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Alex 😊
Thank you for sharing this. Changing jobs comes with enough to think about without having to worry about payment dates too, so we’re really glad Sarah could make things a little easier for you.
It’s great to hear she was practical, helpful and able to find an option that worked around your new circumstances. Taking some of that stress away is exactly what our Payment Support team is there for ❤️
We’ll make sure Sarah sees your lovely feedback. Thanks again for taking the time to recognise her.
Best wishes,
The Marsh Finance Team
Sarah was brilliant so understanding…
Sarah was brilliant so understanding and help me get things bsck on track and reassured me as well thank you so much
10 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Thank you for giving Sarah a shout-out! We’re really glad she was able to reassure you, talk things through and help get everything back on track.
Money worries can bring a lot of stress, so knowing you came away from the conversation feeling supported is exactly what we want to hear ❤️
We’ll make sure Sarah gets to see your lovely feedback. Thanks again for sharing it!
Best wishes,
The Marsh Finance Team
Professionals dealt with my problem…
Professionals dealt with my problem easily
7 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi there 😊
Thanks for the great feedback! We’re glad the team could get to the heart of the problem and sort it without any unnecessary fuss.
Quick, professional support is exactly what you should expect when you get in touch with us ⭐
Thanks for choosing Marsh Finance 🚗
Best wishes,
The Marsh Finance Team
Bin through a rough time last couple…
Bin through a rough time last couple months marsh finance have been very good with me spoke with Sarah today sorted everything with me excellent customer service and support would highly recommend
5 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Shaun,
We're so happy to have supported you when you needed it most. Tough situations affect all of us, and we're proud to have helped you navigate your own issue. If we can provide any further assistance, just get in touch.
Kind regards,
The Marsh Finance Team
Sarah Evans was very helpful
Sarah Evans was very helpful - she emailed all the information that I needed straight away. She waited until I had the email as well. Very friendly lady.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for taking the time to write such a positive review. We're delighted that Sarah went above and beyond for you. She's a credit to Marsh.
If we can help with anything else, please just get in touch.
Happy driving!
The Marsh Finance Team
My situation was put into consideration…
My situation was put into consideration and compromise was reached thus giving me a peace of mind during this challenging times. Thanks
3 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Theo,
Thank you for your kind words. Supporting customers through tough situations is something we pride ourselves on, so it's great to see that you felt this warmth and support during a time when you needed it most.
Kind regards,
The Marsh Finance Team
Thank you your time and effort to…
Thank you your time and effort to resolve my issue. It was indeed switf
3 augustus 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for your review, Patrice. We were happy to help you, and are glad to see that you got the answers you needed quickly.
If we can help with anything else, just pick up the phone.
Kind regards,
The Marsh Finance Team
Kindness and professionalism!
Suresh is very professional and found the right solution that suits my finances.
24 juli 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Ewa,
Thank you for your great review. It's fantastic to see that you felt a professional experience and most importantly that you got the finance that suits you. Here at Marsh Finance, we're committed to helping customers find solutions that suit them, and your review confirms this. If we can help you with anything else, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Exceptional customer service always…
Exceptional customer service always recommend. Keep the hard work up Sarah
31 juli 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Thank you for taking the time to leave a five-star review, Sakhawat ☺️. Sarah is a credit to Marsh, we'll pass on your kind words to her. Please don't hesitate to get in touch if anything else pops up, we'd be happy to help.
Kind regards,
The Marsh Finance Team
Great service from staff on telephone…
Great service from staff on telephone and a real help especially the lady who helped me
31 juli 2026
Review zonder uitnodiging
Antwoord van Marsh Finance
Hi Paul,
Thank you for your kind words! We'll pass this on to our team, who'll be delighted to see that you felt a five-star experience from Marsh.
If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
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