My experience with Debt Rescue has truly outstanding. Owen Naidoo and the entire team have consistently demonstrated dedication, and genuine care throughout my debt review and annual review jour... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I can ONLY say a big thank you to Debt Rescue! All you ladies are fantastic and I received the best service from day one in 2021, COVID-19 wasn't kind to my debt, but you saved me, helped me every st... Toon meer
Bedrijf heeft geantwoord
Just wanna send a huge shoutout to the Debt Rescue team, including Sha-Sha Lee Gordon, Annelien van der Poel and Hlamalani Baloyi, for walking with me every step of the way towards regaining my fina... Toon meer
Bedrijf heeft geantwoord
I've been a client for quite some time now, and during this time I met a wonderful lady by the name of Shammie Moonsamy. I've had numerous queries via email, or telephonic that I would address to Sham... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Debt Rescue – South Africa’s Leading Debt Counselling Experts Debt Rescue is South Africa’s #1 registered debt counselling company, trusted by thousands of consumers since the inception of the industry in 2007. We specialise in helping over-indebted South Africans regain financial freedom through a transparent, legal, and affordable process. Our qualified and experienced debt counsellors negotiate directly with your creditors to reduce monthly debt repayments, consolidate all your debt into one manageable payment, and provide legal protection against creditor harassment and asset repossession. This means you keep your home, car, and dignity while working towards a debt-free future under the full protection of the National Credit Act. We are passionate about empowering consumers to take control of their finances and break the cycle of debt for good. As a leading voice in consumer advocacy, we regularly appear in national media to educate South Africans about responsible credit use, the cost-of-living crisis, and practical debt solutions that work. At Debt Rescue, every client receives personalised support from a dedicated consultant who walks the journey with you from start to finish. Our mission is simple: to assist over-indebted consumers, restore financial stability, and rebuild confidence in their financial future. Registered with the National Credit Regulator Trusted by South Africans for over 18 years.
Contactgegevens
Zuid-Afrika
- www.debtrescue.co.za
4,8
Uitstekend
269 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Owen Naidoo for your…
Thank you Owen Naidoo for your assistance and speedy response.
15 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Rochelle
Thank you so much for your kind feedback! 💙 We’re delighted to hear that Owen Naidoo provided you with excellent assistance and a speedy response.
Providing prompt, professional, and supportive service to our clients is very important to us, and your appreciation truly means a lot. We’ll be sure to pass your kind words on to Owen.
Thank you for taking the time to share your experience with Debt Rescue! 🌟
Kind regards
Marlize
Debt Rescue
My experience with Debt Rescue has …
My experience with Debt Rescue has truly outstanding. Owen Naidoo and the entire team have consistently demonstrated dedication, and genuine care throughout my debt review and annual review journey. Whenever I needed clarity, reassurance,the team was always there to guide me with patience and understanding
Thank you once again, Owen Naidoo, for all your assistance and support during the process.
Regard
Fk
14 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Ammeerah
Thank you so much for your heartfelt feedback! 💙 We are truly delighted to hear that your experience with Debt Rescue has been *truly outstanding*.
It means so much to know that Owen Naidoo and the entire team consistently demonstrated *dedication, patience, understanding, and genuine care* throughout your debt review and annual review journey. Providing clarity, reassurance, and ongoing support to our clients is exactly what we strive for every day.
We’re especially grateful to hear that whenever you needed guidance or reassurance, the team was there to assist you with patience and understanding. We’ll be sure to pass your wonderful appreciation on to Owen and the entire team.
Thank you once again for trusting Debt Rescue and for taking the time to share your experience with us! 🌟
Kind Regards
Marlize
Debt Rescue
The staff areGopd service
The staff are quick to respond and helpfull
12 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Jan
Thank you so much for your kind feedback! 💙 We’re delighted to hear that our staff were *quick to respond and helpful* throughout your experience.
Providing efficient and supportive service to our clients is very important to us, and your kind words are truly appreciated.
Thank you for taking the time to share your experience with Debt Rescue! 🌟
Kind Regards
Marlize
Debt Rescue
To Trisha and Bongani
To Trisha and Bongani
Thank you for assisting with what has happend and i do apologize for my rudeness.
You are kind and warm people and was uncalled for from my side.
Hope you can accept my apology
12 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Annelize
Thank you so much for your heartfelt message and kind words. 💙 We truly appreciate you taking the time to acknowledge Trisha and Bongani for the assistance and support they provided.
It means a lot to hear that their kindness and warm approach made a positive difference during the situation. Please don’t be too hard on yourself — we understand that stressful circumstances can sometimes become overwhelming, and your sincerity and apology speak volumes.
We will be sure to pass your message on to both Trisha and Bongani, and we are certain they will appreciate your thoughtful words greatly.
Thank you once again for your honesty, kindness, and support. 🌟
Kind Regards
Marlize
Debt Rescue
Review
Owen Naidoo made the process quote smoothe and effortless. Debit Rescue has always been accommodating and understood my plight from day one.
Thank you for your continued support
4 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Nirvana
Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that Owen Naidoo made the process smooth and effortless for you—this is exactly the level of service we strive to provide.
It also means a great deal to know that Debt Rescue has been accommodating and understanding of your situation from day one. Supporting our clients with care, empathy, and ongoing guidance is at the heart of what we do.
We truly appreciate your feedback and your trust in us. Thank you for your continued support! 💙
Kind Regards
Marlize
Debt Rescue
Owen was helpfiull with my annual…
Owen was helpfiull with my annual review. Complaints are handled politely and friendly.
4 mei 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Deon
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Owen has been really helpful with your review process and that our complaints department has also been supportive. Providing clear guidance and assistance across all departments is exactly what we strive for.
Your feedback means a lot to us
Kind regards
Marlize
Debt Rescue
Owen Naidoo
From the beginning I've had good service. I'm always being kept up to date. Owen Naidoo has also been amazing in my annual review. Weel Done!
29 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Kim
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you’ve received good service from the beginning and that you’ve always been kept up to date—that’s exactly what we strive for. It’s especially great to know that Owen Naidoo has been amazing during your annual review.
Your kind words mean a lot to us—thank you for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Debt Rescue
Debt Rescue. Owen Naidoo. Thank you for your awesome client service.
30 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Astrid
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you experienced awesome client service from Owen Naidoo—this is exactly the level of support we strive to provide.
Your appreciation means a lot to us—thank you for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Debt Rescue - Owen Naidoo
Owen Naidoo has been helpful from the very start. So happy with the service received from Debt Rescue.
23 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Zandalee
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Owen Naidoo has been helpful from the very start and that you’re so happy with the service you’ve received from Debt Rescue. That’s exactly the level of support we strive to provide.
Your feedback means a lot to us—thank you for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Excellent service
Excellent service, Debt Rescue has helped me in more ways than I can explain. A big thanks to Owen for fast and excellent assistance.
23 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Cathy
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you received excellent service and that Debt Rescue has helped you in more ways than you can explain—that truly means a lot to us.
A special thank you for recognising Owen for his fast and excellent assistance. That’s exactly the level of support we strive to provide.
Your feedback means a lot to us—thank you for choosing Debt Rescue!
KInd regards
Marlize
Debt Rescue
Owen is the friendliest most sufficient…
Owen is the friendliest most sufficient consultant working at debt rescue. Highly recommend him
2 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Chantelle
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Owen made such a positive impression as the friendliest and most efficient consultant. That’s exactly the level of service and care we strive to provide.
Your high recommendation means a lot to us—thank you for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Thank You!
I have only received good service from the team at debt rescue. Particularly, when I needed a grace period...Owen Naidoo really simplified the entire process. Thanks!
1 juli 2025
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Rabia
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you’ve received good service from the team and that, when you needed a grace period, Owen Naidoo was able to simplify the entire process for you. That’s exactly the level of support and understanding we strive to provide.
Your feedback means a lot to us—thank you for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Owen is the best assistant that you can…
Owen is the best assistant that you can ask for always ready to assist you in what ever you need
22 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Sophia
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Owen has been the best assistant you could ask for and is always ready to assist with whatever you need. That level of dedication and support is exactly what we strive to provide to all our clients.
Your kind words mean a lot to us—thank you for choosing Debt Rescue!
Kind Regards
Marlize
Debt Rescue
From Professional Support to Negligence
Debt Rescue was brilliant for the first couple of years when I was badly overindebted. I am now at the end of my journey with only one debt to settle. Since then, as I started to clear my debt one by one this year, the communication started to slow down. Suddenly my requests weren't as important. And especially now, with this last account, trying to close it and get them to deduct a reduced amount from my account has been almost impossible. For over two months my emails have gone mostly unanswered, and when they answer, they just resend information that I have sent them with no new direction or next steps. It seems their departments do not communicate with each other, and they definitely do not prioritise clients who are about to leave them because they are settling their debts.
This speaks volumes of how they view client service. When we have business to offer them for the foreseeable future, their communication is brilliant, yet when you are on the verge of leaving them, they drag out the process for as long as they can; they do not answer emails or offer any calls from their end. When they do, they do not take any action. My debt counsellor has probably spoken to me three times since I subscribed to their services three years ago, and they have continued to deduct money from my account for the past two months based on my old debt amount, even though I now have significantly less debt.
This situation is putting my own studies directly in danger, as I budgeted for paying the freed-up monthly amounts towards these studies after settling earlier debts. I now have not been able to continue my studies for two months. This is directly related to Debt Rescue's inability to respond to emails, clarify basic questions, and adjust my debit amount.
You are meant to help clients get OUT of debt, not keep them there. Your initial service was excellent, but it's shocking to see how poorly you treat a client now seeking to escape debt.
21 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day VL
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and impact this situation has had on you, especially at such an important stage of your journey.
We understand your concerns regarding delays in communication, difficulty in finalising your last account, and the debit amount not being adjusted despite changes in your debt position. We also note the impact this has had on your personal planning and studies, which is understandably concerning.
Please be assured that your complaint is being taken very seriously and is receiving our urgent attention. Customer service to our clients is critical to us, and we will be giving this matter our full attention to investigate the concerns raised, including communication, account updates, and the handling of your requests.
We appreciate you bringing this to our attention and would like the opportunity to resolve the matter. Kindly provide your details via direct message so that we can engage with you directly and assist further as a priority.
Kind Regards
Marlize
Debt Rescue
Great customer service from Owen Naidoo…
Great customer service from Owen Naidoo at Debt Rescue. He is attentive to customer requirements and requests.
21 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Osmond
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you received great customer service from Owen Naidoo and that he was attentive to your requirements and requests. That level of care and responsiveness is exactly what we strive to provide to all our clients.
Your feedback means a lot to us—thank you for choosing Debt Rescue!
KInd Regards
Marlize
Debt Rescue
Best service received from Owen Naidoo
Best service received from Owen Naidoo, my query was promptly attended to my satisfaction.
21 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Puseletso
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you received the best service from Owen Naidoo and that your query was promptly attended to your satisfaction. That’s exactly the level of service we strive to deliver.
Your feedback means a lot to us—thank you for choosing Debt Rescue!
Kind Regards
Marlize
Debt Rescue
Debt Rescue super Efficient Staff
Debt Rescue is a thorough and professional company, and their staff—especially Marlize van Wyk—truly stand out. Marlize has the skills, training, and empathy to guide you through every step of the process, from making the initial decision to enter Debt Review right through to completion.
Their procedures are accurate and aligned with the National Credit Act, and they operate as legitimate, registered debt counsellors. Whether your situation arose from difficult circumstances or unforeseen setbacks, you can rely on their qualified support and steady guidance throughout.
20 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Vanessa
Thank you so much for your thoughtful and detailed feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you found Debt Rescue to be thorough and professional, and that our team—especially Marlize van Wyk—stood out in guiding you every step of the way, from your initial decision right through to completion.
It’s especially meaningful to know that you value our accurate procedures and commitment to operating in line with the National Credit Act, as well as the qualified support and steady guidance we aim to provide to every client.
Your kind words mean a lot to us—thank you for your trust and for choosing Debt Rescue!
Kind Regards
Debt Rescue Team
Thank You OWEN NAIDOO !
Thank You OWEN NAIDOO !! Made the experience quick and easy !
20 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Lee-Handre
Thank you so much for your awesome feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Owen Naidoo made the process quick and easy for you—that’s exactly the kind of service we strive to deliver.
Your appreciation means a lot to us
Kind regards
Marlize
Debt Rescue
I can ONLY say a big thank you to Dept…
I can ONLY say a big thank you to Debt Rescue! All you ladies are fantastic and I received the best service from day one in 2021, COVID-19 wasn't kind to my debt, but you saved me, helped me every step of the way! I am Debt free and about to receive my clearance certificate and dept flagged removal! Lucy, Eklesista, Beyonce and everyone I missed out, thanks you!! You're seriously the best team, business and people in South Africa!
Regards Leon Rossouw
17 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Leon
Thank you so much for your incredible and heartfelt feedback, Leon! We truly appreciate you taking the time to share your journey with us.
We’re deeply moved to hear how, during such a challenging time in 2021, especially with the impact of COVID-19, our team was able to support you every step of the way and help you through your debt review journey.
Congratulations on becoming debt free and reaching the milestone of your clearance certificate and debt flag removal—that is an amazing achievement! 🎉
A special thank you for recognising Lucy, Eklesista, Beyoncé, and the rest of the team. Your kind words about our service and being the best team truly mean a lot to us.
Thank you for trusting Debt Rescue—we’re honored to have been part of your journey!
Kind Regards
Marlize
Debt Rescue
Awesome service from Sha-Sha-Lee…
Awesome service from Sha-Sha-Lee Gordon. Since I started the process to remove the debt review she has been assisting me and keeping me updated of all changes. Really appreciate her prompt responses, kindness and professionalism in handling my case. High Five to her.
16 april 2026
Review zonder uitnodiging
Antwoord van Debt Rescue (Pty) Ltd
Good day Antonette
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that Sha-Sha-Lee Gordon has been providing you with awesome service and supporting you throughout the process of removing your debt review. It’s fantastic to know that she has kept you updated every step of the way and that her prompt responses, kindness, and professionalism made such a positive impact.
We’ll definitely pass on your high five to her! 🙌 Thank you for your trust and for choosing Debt Rescue—we’re always here to assist you.
Kind Regards
Marlize
Debt Rescue
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