We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you prompt delivery of our new defibrillator pads. The cost was very competitive and the service was great.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking at purchasing 4 defib trainers. The price at defib world was very competitive, when I had a small problem ordering online I went into live chat. I was sent an invoice to pay by bacs made... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Defib World provided me with the Adult Stat Padz as late as possible to ensure our Parish would receive pads with the longest "Use By" date as possible. They arrived a day late due to the delivery c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische benodigdheden winkel

Geschreven door het bedrijf

Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(75)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The sale person was very knowledgeable…

The sale person was very knowledgeable and friendly and answered all my questions. This enabled me to make a decision on the defibrillator that met my needs. The price was excellent.

24 juni 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for the 5-star review.

We're pleased to hear that a member of our team was knowledgeable and friendly, and able to assist you with your decision. Great to know you were happy with the price too!

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish.

Excellent service from start to finish.
Ordering our defibrillator was quick and straightforward, delivery was prompt, and the team were helpful and knowledgeable throughout. Highly recommended

18 juli 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you very much for your kind review.

We're glad the ordering process was quick and easy, and that your delivery arrived promptly. It's great to hear our team could provide helpful and knowledgeable support.

We truly appreciate your recommendation!

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

New Battery

very efficient. Great price and swift delivery

7 juli 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for your kind review.

We are so pleased we could offer a great price and speedy delivery.

Thank you,

The DW Team

Beoordeeld met 4 van de 5 sterren

really impressed with the unit but the…

really impressed with the unit but the door alarm is rubbish .a better system would be better.
thanks for the reply but the unit i was sent does have a alarm with it ,i do not know what order you are looking at but i would not have bought it without one.

7 maart 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for your review.

We are glad to hear hat you are pleased with your unit. I have reviewed your order and can see that the cabinet you have ordered does not have an alarm feature included, please do let us know if we can help.

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Great Sellers

Fast Efficient Service. Great Customer Service Team.

20 juni 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for your 5* review.

Many thanks,

The DW Team

Beoordeeld met 5 van de 5 sterren

Your service was excellent

Your service was excellent but the delivery by Royal Mail was aweful. Received an email saying that it had been delivered went home no package. Checked the tracking and the photo was of the package not where it was left. Went on line and the only help that I was given was ask your neighbours!!! Eventually found and in our defib ready for action many thanks for your part in the process

7 juni 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for review —we really appreciate it.

We're sorry to hear about the delivery issues with Royal Mail understand your frustration. We are glad to hear the package has been found and your defibrillator is ready for use!

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Easy to deal with …

Quick delivery with very good communication with Lucy regarding payment

2 mei 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thanks for your feedback and the 5-star rating.

We are glad to hear everything went smoothly and that Lucy was able to assist you with payment.

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with, good website, a charity organisation, very good prices, prompt delivery, what more could you want!

29 mei 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for reviewing us!

We are so glad you had a great experience.

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Good customer service and advice

Good customer service we needed replacement pads for G5 Cardiac Science Defibrillator and a new carry case. Competitive pricing for products particularly pleased with the carry case as our old original one took so long to remove from device therefore wasting precious seconds if needed in an emergency. So extra peace of mind that the defibrillator is now both well protected more importantly easy to access quickly for anyone to use.

19 mei 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you so much for your kind review! We're glad to hear that you were pleased with our customer service and your new items.

If we can help with anything in the future, please don’t hesitate to contact us.

Thank you,

The DW Team

Beoordeeld met 5 van de 5 sterren

Speedy service

Speedy service
Had a call from company advising I had ordered non compatible items . thus was first class service and correct items ordered

2 mei 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you for your review.

We're glad we could assist in getting the correct items sorted for you. It's important to us that everything goes smoothly.

Thank you,

The DW Team

Beoordeeld met 1 van de 5 sterren

Ordered defribilator batteries cost…

Ordered 2 defribilator batteries cost more than £600. they claimed the batteries were sent in a jiffy bag, jiffy bag recieved with other parts of order but not the batteries.

complained, but they were unwilling to help- lost over £600.

23 januari 2025
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Hello A R,

Thank you for sharing your feedback. We are very sorry to hear about your experience with your recent order, and we completely understand your frustration.

Please be assured that we take these matters seriously and we are conducting a full review including all previous correspondence.

We will revert back to you shortly and in the meantime we appreciate your patience, and we apologise for any inconvenience caused.

Regards,

The DW Team

Beoordeeld met 5 van de 5 sterren

Training defibs

I was looking at purchasing 4 defib trainers. The price at defib world was very competitive, when I had a small problem ordering online I went into live chat. I was sent an invoice to pay by bacs made the payment and the defib arrived by 0930 the next morning. Excellent customer service all round. Very happy with product which was vastly more expensive on other sites. Thanks you.

10 oktober 2024
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Thank you very much for your kind review. We are so glad that we were able to help you via our live chat feature and that your order reached you on time and you are pleased with the training defibrillators.

Thank you,

The DW Team

Beoordeeld met 1 van de 5 sterren

Didn't deliver order

Placed an order - paid £10.99(!) for delivery, two weeks later no sign of item. Cancelled and refunded. I don't believe they had any intention of fulfilling the order at all :(

21 maart 2024
Review zonder uitnodiging
Logo Defib World

Antwoord van Defib World

Good Morning Simon, I am sorry to hear about your experience.

We've sent you an email to confirm your account details.

We can then investigate your concerns further and whether the item was in stock at the time of placing the order.

Thank you,

The DW Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer